This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On two separate occasions, something was kicked up and hit the windshield of the vehicle. Both time an immediate crack was sent throught the windshield. Both times were on an highway, traveling about 45mph. I have had things pop up and hit my windshield in other vehicles and maybe they just chill or star. I feel there is a significant difference in the strength of the glass that is used, in this vehicle I feel it is extremely weak.
I got a new 2019 Outback in December. I have barely driven it. I finally took my family out and my passenger window cracked in two places while we were parked.
Windshield spontaneously cracked at the base of the windshield, under the wiper blade while driving on the highway. I was not following any vehicles so a rock chip could not be the cause. This is poor windshield quality and design by Subaru.
The car was not used over the weekend except for a 5 mile trip to church where it did not encounter any rocks, hits, etc. Drove home and the car windshield was find. The next morning when I got into the car, after I used my remote to start and warm up my Outback, there was about an 8-10 inch crack in the windshield that originated from beyond the windshield wiper on the passenger side of the car. The crack grew worse to about 12 inches. Called Subaru dealer who directed me to their windshield service agent. Took time off from work and they installed oem glass (insurance covers this) and calibrated the windshield. After driving home, the car made wind tunnel noises, windshield fluid system did not work, navigation did not work so I brought the car to the dealer (took more time off from work). They found a leak in the windshield, repaired the fluid unit and ignored the navigation issue. They sent me back to their agent. They took out the windshield repositioned it and sent me on my way. Today I found puddles of water on the floor of my car (leak), navigation does not work and wind tunnel noise is still there. This windshield is supposed to protect the driver and passenger as extra support for the roof, prevention of objects flying at you and allow for the eyesight system to do its job. This car is one month old and the crack in the windshield experience sounds eerily similar to others' complaints. When you pay the money for a top safety pick, you want the safety and I do not have it.
Navigation system failure! I have 3200 miles on my 2019 Outback and since day 1 have had problems using the nav system. The system freezes up completely causing everything not work radio back up camera etc. Systems stays on at night draining battery. It sporadically works and works less and less every day had a dead battery already on a 2019 vehicle.
A D V E R T I S E M E N T S
- Aurora, IL, USA