This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Spontaneous crack in windshield. I am the only driver of the car. It wasn't hit by gravel or anything. Crack just appeared one day above and behind the rear view mirror. Will need to have the eyesight safety features recalibrated when I have the windshield replaced.
We developed two spontaneous cracks in our windshield. The vehicle was stationary, parked in our garage. No debris hit the windshield at any time. The cracks begin under/at the driver side near/under the wiper unit. (the cracks essentially form a wide "V" one crack toward the passenger side is quite long and growing, the other is short - about 3" now also growing). The location of the beginning of the crack/S is under the level of the hood of the car, which would also make it near impossible for the crack to be due to a pebble, gravel, etc.
I was driving on the freeway and my windshield cracked at the passenger side bottom as the crack traveled up the windshield. I did not notice anything hit it.
While driving on a highway my grandson asked about a "line"in the windshield. I had not noticed it but there was a six inch crack extending downward from the top edge. From the driver's side it was obscured by the rear view mirror. Within two or three days it had curved in an S shape to about eighteen in ches in length. Nothing had hit the windsield while driving and I had not driven on any rough roads.
The day I drove the car off the lot, I noticed a chip on the windshield right in the line of view that I did not see during the test drive. I took it to get repaired by a reputable company and they noticed 4 seperate chips. They performed the recommended repairs and replaced my windshield wipers. When the weather became cold in houston, I noticed a new chip that had a crack form down the upper right quadrant on the windshield. I thought someone had physically damaged the car, but upon examination there was no evidence of such a thing having happened.
- Houston, TX, USA
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On the morning of December 9th, 2020 I was driving to work on the freeway and was on an interchange from one freeway to another when I suddenly heard a 'crack'. as I arrived to work a few minutes later I noticed that my windshield now had a large crack in it. I looked for a point of impact thinking a projectile might have hit it but I did not find one. At that point I remembered that I was the only one on the interchange at the time and that there was no car in front of me to send any projectiles flying back. I believe this is due to a faulty windshield as there was no other cause for the crack. Additionally, engine feels like it sputters or as if transmission does not change gears causing a delay in pick up and potentially dangerous lack of acceleration.
Windshield broke while parked. Resulting in a $1000 cost to replace and recalibrate safety cameras. Car was stationary, parked in my garage. Car never struck by stones or other debris. Windshield was less than 12 months old. Crack started from the outside molding across the windshield.
Front windshield cracked spontaneously while car was parked and not in motion. Spider cracks radiate out from under the rearview mirror assembly. No evidence of any damage from external source (I.e. flying debris).
The windshield cracked on the passenger side with no explanation or impact leaving an 8" long crack and nothing hit the windshield to cause this to happen.
I have had to replace 2 windshields in 6 mos. I have never experienced this many damaged windshields. The offending incidents both took place on the highway.
The contact owns a 2019 Subaru Outback. The contact stated while driving 45 mph, a pebble hit the front windshield and cracked about 10 inches of the passenger side glass. The contact felt that the material of the windshield was not safe. The contact called an independent mechanic who provided a quote for glass repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 5,500.
I purchased my 2019 Subaru Outback on November 23, 2019. On February 15, 2020 on a cold winter morning I was driviing to work and turned on the defrost to high and the windshield just cracked. Currently, the crack has traveled from end to end on the windshield. The cost to replace it is around $ 800. I feel that Subaru needs to take responsibility because this issue is occurring way too often. It seems that the windshields are too thin. My vehicle is equipped with the eyesight system.
Windshield on 2019 Subaru Outback with approximately 10000 miles cracked with crack extending into the field of vision. While driving on a local highway, the windshield was apparently hit by a small stone in the lower left corner of the windshield below the wiper causing a very small chip that could only be felt with a fingernail. The vehicle was parked and upon returning, a crack had spread downward to the edge of the windshield and up and to the left across the field of vision. Upon investigating, we found many reports of recent models of Subaru SUV's experiencing windshield cracking, particularly in this area of the windshield with either a very minor impact or even no impact. A Subaru tsb was issued in 2015/2016 covering this problem but it appears the issue has not been fixed in model years from 2017 to 2019.
Windshield seemed to spontaneously crack while driving on a residential street at less than 20 mph. I heard a pop, though I did not see anything hit the windshield, and a crack about 22 inches long immediately appeared on the left side of windshield. The crack is about halfway up, and starting on the left edge. Upon inspection there is a very tiny chip, about the size of a poppy seed, near the edge of the windshield, but no other evidence of the windshield being hit with a rock or other object.
Windshield cracked too easily (on road) for a vehicle marketed for "offroads". no covered under warranty. Seems to be a common issues for the vehicle. No recalls or acknowledgement from Subaru usa.
The front windshield spontaneously developed a large crack, necessitating a replacement of the front windshield. The problem was first noticed when the vehicle was in motion on the highway, but since the crack was on the lower part of the windshield, it is possible that the crack occurred when the car was stationary and it just wasn't noticed until the car was in motion.
Windshield spontaneously cracked. Mid way up on the passenger side, just like half the Outback's I see on the road. 2014 and forward model years pitched the windshields at a lower angle, making the windshield opening in the body larger and more susceptible to flex when the frame racks going over bumps. (maybe the sealant is too rigid.)
A D V E R T I S E M E N T S
- Lake Oswego, OR, USA