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1.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
133,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Toyota 4Runner suspension problems

suspension problem

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1997 Toyota 4Runner Owner Comments

problem #1

Aug 232006

4Runner 4WD 6-cyl

  • Automatic transmission
  • 133,000 miles

A D V E R T I S E M E N T S

We are the original owner of a 97 Toyota 4runner 4WD that appeared to have a lower ball joint failure. I have notified Toyota and was issued a case number- incident: 061011-000352. Our vehicle has less than 133,000 miles on it and is not subject to any off road conditions. Vehicle was being driven on back streets at less than 30 mph when the right front wheel dislodged and tucked up under the wheel well. Only the steering linkage was attached. These joints are a non serviceable part and there are no warnings of possible failure or preventative measures. I can't imagine under any normal circumstances that this could be or should be acceptable. This indicates to me that this design is either faulty by design or an improper installation from the factory. After eventually receiving the damaged parts, I examined the lower ball joint closely and it was clearly evident that the lubrication in the joint became hard and clumpy. I could hardly move the joint in any range of motion. I would firmly believe this could cause undue stress on the upper ball joint, consequently causing upper joint separation. Under further investigating I have found recall campaigns on lower ball joints on certain years and models. However this ball joint assembly spans from 4runners, Tundra, Tacoma, and sequoias, from '95 to '04. At concord Toyota (were my vehicle was repaired (ca)), I became suspicious with a few incidences I experienced of a coverup of the lower ball joint problems which I would be happy to detail if requested. I am aware of Toyota??S Q.C. problems likely because of their quest to take the top spot in manufacturing and their shared parts in different models. Toyotas response to our specific problem was that our warranty period has expired and it is our responsibility. Mine is that this is above and beyond warranty. It is about safety and is a potentially huge liability for them. I share an other concern about the old drivers side ball joint now.

- Martinez, CA, USA

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