This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ignition key jams, will not turn to start engine, and can not be removed when engine is turned off. Frequency of jamming increased until I switched to using the spare "master" key. It worked fine for a while and then the same problem occurred. Finally, I used the "valet key" and it has worked fine for nearly 2 years. When I recently went to the local Toyota dealer to purchase 2 new keys, after nearly 2 hours I was advised that due to the age of the vehicle the new keys could not be programmed without the purchase and installation a new ignition module (on-board computer) costing $1,812 including labor and 2 keys. Toyota's customer experience office has refused any assistance.
A D V E R T I S E M E N T S
- Michigan City, IN, USA