Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.

The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to (the NHTSA's website) to file a complaint.

So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention. typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.


really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
17 / 0
Average Mileage:
76,688 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Camry seat belts / air bags problems

seat belts / air bags problem

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2004 Toyota Camry Owner Comments

problem #18

Jan 092010


  • miles


We own a 2004 Toyota Camry, purchased in or, registered in wa since 2005. We have had the passenger airbag sensor reset at least 6 times since purchase, both in or and wa. The vast majority of these repairs done under warranty. Michael's Toyota in bellevue has stated that they "replaced" the sensor last time it failed but it once again has failed; which means the passenger airbag will not deploy in case of an accident. Michael's Toyota's service manager has stated that the last repair was the last one they would absorb. I believe this airbag sensor was not replaced and remains faulty; either by design or in this particular one. I am bringing it in for another repair tomorrow but expect a battle over the cost of repair being absorbed by the dealership. This failed airbag sensor means dangerous conditions for anyone sitting in the passenger seat in case of an accident. According to the wa state attorney general's office, this may be a known problem already.

- Mercer Island, WA, USA

problem #17

Aug 132009


  • miles
Car was rammed on the passenger side of my vehicle. The air bag did not deploy and my seat belt did not hold me back. I was thrown forward against the steering wheel and seriously injured, though not permanently. Both cars were totaled.

- Lutz, FL, USA

problem #16

Apr 052009


  • 122,000 miles
The air bags did not work during the auto crash. The car was a total loss.

- Durham, NC, USA

problem #15

Dec 202008


  • 40,000 miles


Service bulletin number : 00905 1. no specific lead to this failure. Due to the large number of occurrences across the internet, I believe this to be a manufacturer defect relating to the airbag system. 2. passenger airbag failure, places passenger at risk due to failing airbag ECU. 3. parts need to be replaced in the amount of $700-1000. NHTSA item number : 10019153 summary: Occupant classification system: Dtc B1785. The SRS and passenger airbag off indicator lights remain on.

- Gilbert, AZ, USA

problem #14

Dec 312008


  • 823,000 miles
I hit a deer between 55 and 65mph. I struck the animal with the left front, in the headlight area. I want to know why the airbags didn't go off. The car was a 2004 Camry. I am thankful the air bags didn't go off, but wondering -why not. Over $3600 in damages. Thank you for any info you can give me.

- Manchester, CT, USA

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problem #13

Feb 232008


  • 42,000 miles
While stopped at a full stop sign another car rearended me doing about 55 miles per hour, pushing me into the cross street where my auto hit a stop sign and pole totaling the auto with damage to the rear, complete drivers side and front of the auto. Hitting the stop sign and pole at about 55 mph the air bags did not deploy, causing injury and being taken to the trauma center at ucd medical center.

- Sacramento, CA, USA

problem #12

May 102008


  • 50,000 miles


I bought a 2004 Camry about a month ago from my local Toyota used car dealer. A week later I told them front-end felt funny and needed to be checked. They said I needed an alignment. Had that done. Called them last week and said I still feel like there's some sort of front-end problem. My brake pedal is spongy and almost to the ground. Sometimes I'm not sure if I'm going to stop in time. Also told them my steering wheel was shimmying. I was told that the steering wheel was probably indicating a tire balance issue and they would charge me $50 to balance/rotate my tires. I decided to put the money toward new front tires instead hoping that would also reduce road noise. As for the brakes.... I was told that was standard for the Camry models and was a known design issue but no corrections were in place that they were aware of. Last weekend I was in a crash. My brakes failed! my ABS did not engage and my airbag did not deploy. I was traveling about 30-40 mph on a highway when the person in front hit their brakes. I hit mine and continued to skid into the back of their vehicle. I had plenty of room to stop. There's no reason other than brake failure for me to have crashed.

- Fort Worth, TX, USA

problem #11

Feb 282008

Camry 4-cyl

  • Automatic transmission
  • 58,000 miles
The contact owns a 2004 Toyota Camry. The contact noticed that the driver side air bag light was illuminated. The dealer stated that the spiral cable needed to be replaced and would cost $1,321. The purchase date and powertrain were unknown. The current mileage was 61,087 and failure mileage was 58,000. Updated 04-02-08

- Los Angeles, CA, USA

problem #10

Oct 012007

Camry 4WD 4-cyl

  • Automatic transmission
  • 107,000 miles
The contact owns a 2004 Toyota Camry. While driving 40 mph, the horn was inoperable and the air bag light illuminated. The dealer stated that the air bags collapsed and caused the failure. The dealer was unable to determine the cause of the collapse. As of December 4, 2007, the dealer had not repaired the vehicle. The contact stated that the steering shaft was replaced in April of 2007 and she felt that may have caused the failure. The failure mileage was 107,000 and current mileage was 108,000. Updated 03-04- 08 updated 03/04/08

- Potomac Falls, VA, USA

problem #9

Aug 042007

Camry 4-cyl

  • Automatic transmission
  • 60,000 miles
Crash on 8/4/07. Neither of our air bags deployed or shoulder straps on the seat belt worked. We were stopped for a vehicle making a left turn on a highway. There was a pick-up waiting in front of us. A driver failed to stop and rear-ended us. My husband's head went through the windshield. We both suffered injuries, that we are still being treated for.

- Onamia, MN, USA

problem #8

Feb 172005

Camry 4-cyl

  • 38,900 miles


On 2/17/05 I was traveling South @50mph on a 4 lane highway. A Dodge Ram P/U truck turned in front of me at an intersection. I ran into the side of the truck going at least 35 mph. The point of contact was a full frontal impact that resulted in an inoperable vehicle that was towed from the scene of the accidient. Police report listed the vehicle as totaled. The front airbag did not deploy. The front left airbag sensor located on the frame was sheared from the wiring assembly. I was transported from the accident in an ambulance. My mouth and then my chest hit the steering wheel. My head also hit the windshield. The impact resulted in a broken tooth that was imbedded in my chin, a laceration on my chin that required stitches, head, arm, and leg abrasions in addition to pulled muscles in my neck and back that still require medical attention.

- Theodore, AL, USA

problem #7

Nov 282004

Camry 4-cyl

  • Automatic transmission
  • 12,931 miles
Vehicle was involved in a frontal collision with a metal fence pole at 35 mph, and neither frontal air bags deployed. Consumer sustained injuries, and was transported to the local hospital. Vehicle was towed to a body shop. Mechanic informed the consumer that there were no air bags in the vehicle.

- Jacksonville, FL, USA

problem #6

Dec 082004

Camry 4-cyl

  • Automatic transmission
  • miles
Approaching intersection the stop light changed and attempting to stop vehicle, the brake pedal went to floorboard, but did not stop vehicle before impact with another vehicle. Speed at impact was approx. 20 mph and neither airbag deployed. Just recently had vehicle at dealership to have soft brake pedal checked, and was told of other complaints concerning same problem.

- Columbus, GA, USA

problem #5

Sep 162004


  • 16,000 miles
Unexpectedly, without pressing on the gas pedal, car rapidly accelerated. The consumer stated he hit a building and the air bag did not deploy.

- Bethesda, MD, USA

problem #4

Sep 292004

Camry 4-cyl

  • Automatic transmission
  • 4,000 miles
Air bags failed to activate in direct head-on collision at O/a 35 mph. Personal injuries from shoulder restraints which could/would have been averted if air bags bhad inflated. Sensors apparently failed to operate dersite sufficient impact to virtually destroy entire front end.

- Columbia, MD, USA

problem #3

Aug 272004

Camry 6-cyl

  • Automatic transmission
  • 2,061 miles
While driving 20 mph consumer's was involved in a frontal collision. Upon impact, both frontal air bags failed to deploy. Driver sustained major injuries, and was transported to a hospital. Driver's husband drove the vehicle to a garage.

- Eureka, CA, USA

problem #2

Aug 082004

Camry 4-cyl

  • Manual transmission
  • miles
While driving 10 mph both frontal air bags deploy unexpectedly. Passenger sustained minor injuries. Consumer lost control of the vehicle and it crashed into a parked vehicle. Vehicle was towed to a garage for inspection. The cause had not been determined at this time.

- Hyattsville, MD, USA

problem #1

May 102004

Camry 6-cyl

  • Automatic transmission
  • 4,500 miles
I was in an accident on 5/10/04 in which I was hit in the front of my Camry by another vehicle nearly head on. The other vehicle was traveling between 35 and 50 mph on impact and neither air bag deployed.

- Raleigh, NC, USA

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