This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Camry. The contact stated that both the driver and passenger side sun visors were fractured. The vehicle was taken to the dealer where it was diagnosed that the sun visors needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
Toyota has already implemented a csp ( vtt) covering failing sunvisor hinges on Camry from 2007-2011. Mine has failed. After calling the local dealer I am told that my VIN number is approximately 25000 too high ( translation we have fixed the problem before that point. They have not. It is the exact same failure described. As an engineer I understand that this would not be the first time that a problem was believed to be solved but was not. No real need for a photo to document the condition, the hinge that provides sufficient friction to insure that the visor stays where you placed it has broken the plastic and now flops uselessly around. It will not stay in the desired position
2011 Toyota Camry sun visor: In the past 3/4 days, I have started to experience 2 problems with my driver side sun visor of my 2011 Toyota Camry: 1. it won't stay up in place and falls down blocking my vision- this is a serious road hazard 2. the mirror light doesn't turn on anymore. From the online blogs I understand that it is a known problem for Camry MY2007-2011. I looked up my VIN # and it doesn't fall in the range specified for warranty extension. I asked Toyota is they will cover it but they refuse to as the VIN # doesn't fall in their range covered for warranty extension. I think Toyota should include other VIN# in the range because this is a serious problem that a lot of other Toyota owners are facing and they are not covered under the warranty. This should be considered a recall and not warranty as it is a safety hazard. Below is a link to all similar complaints from owners: www.toyoheadquarters.com/threads/2007-2011-Toyota-Camry-and-Camry-hybrid-sun-visor-warranty-extension-ztt.114/ I urge nthjsa to take this up with Toyota and have them fix this defect with all the cars. Thanks, padmini
2011 Camry sunvisor became loose and hung down interfering with my view. I tried different methods to hold it up, but they did not work. I removed the sunvisor so it wouldn't block my view, but since at some times during the year I am driving into the direction of the sun, it makes it very hard to see what is in front of the vehicle. Toyota has provided an extended warranty for this defect, but only for certain VIN's. the VIN list is very limited, and does not cover my vehicle (although it is the same problem). Toyota has called this a warranty problem (pol12-03) and not a safety recall, but it is definitely a safety item.
- Pelham, AL, USA
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The sun visor will not stay up. Nearly causing me to have accidents. No screws to tighten to stop visor from falling down. Dangerous. Finally after trying everything to keep visor up I had to hot glue the visor to top of car; now I cannot use visor quickly. I cannot afford to go to dealership for repairs. Might need to note that rarely was visor ever used.
Driver side sun visor has failed. Toyota is aware of the problem but my VIN is not included in their warranty extension ztt and has refused to replace it free of charge. This is a safety issue as it will just drop into the fully extended position obstructing my view of the roadway and distracting me as a reach to manipulate it out of my view.
My driver side sun visor can not go back to it's position. It's hanging down in front of me and I have hard time to look in front of the vehicle. It is blocking my view. My daughter is little taller and she drives this car too, and it makes the problem worse for her. I called Toyota and I was told they couldn't help me with that.
I have Toyota Camry 2011. The sun visor has fallen. I have no sun visor and I see it as a safety hazard. Called Toyota ca delear- capitol expressway in san jose, they said that it is covered after checking the VIN number. Went there and wasted 2 hours to be told that is is not covered. Called Toyota experience ( or bad experience) line and they opened a case (1609170669) and said is is not covered. I see that Toyota product quality and service quality both have gone down. It is better to buy other good brands and avoid Toyota.
Sun visor on driver's side dropped as vehicle was in motion. Drastically obstructed my view of the highway. Had to fumble with visor while driving in traffic.
The contact owns a 2011 Toyota Camry. The contact stated that the connector and the sun visor prematurely fractured without warning. The dealer was notified of the failure and indicated that the connector that held the sun visor in place needed to be replaced, including the sun visor. The VIN was not included in a recall. The manufacturer was notified of the failure. The approximate failure mileage was 57,000. Updated 11/01/16
Driver side visor no longer stays up and partially blocks my view of the windshield. I have to lean forward to see the whole road and makes it difficult to look at my rear view mirrors.
I noticed the sun visor starting to sag a bit when I put it up to use it or when I closed it. It had done this for a couple months and I thought nothing of it. However one day when I was on the highway traveling at highway speed using it, it fell down and wouldnt go back up into position to use it or to store it away. It was blocking my field of vision and with the sun facing me face that too was blocking my field of vision. I almost rear ended another car but luckily was able to slow down in time. Apparently there is a problem with the sun visors but my VIN is out of the range of the ones supposedly affected.
Sun visor driver side is falling down on Camry 2011. Wont stay in the up position. Also took car to the dealership for noise in the steering and they said it was the steering shaft which is not covered under the 5 year warranty. Car only 58000 miles.
Sun visors have just fallen downward and will not stay up. The drivers side completely fell off while I was driving. Huge safety issue. Toyota extended their warranty on some '07-'11 Camry's, but mine does not fall in the VIN # range they extended. It is obviously the same issue. This should be a recall, not extended warranty on all VIN #'s from these years. Toyota refuses to do anything about it.
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- Houston, TX, USA