This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I came to a stop sign accelerated shifted into 3 rd gear stepped on the gas and it started to contract as if the car was shutting off, within seconds of grasping that effect it started smoking and than I seen flames as I just sat in the car wondering why this was happening instead of getting far away from the car as possible. They totaled my vehicle now im having a problem getting my full request which is 7,000 dollars. The engine light ended up coming on prior to this.
I got my 150,000 tune, which included a computer refresh and alignment as well...well I asked for a replacement battery for my key fog and they gave a me a hard time about the battery...I just the need the battery changed on it and they said they would take care of it free of charge...when I got there they tried charging me $165 to change the battery in my key fog...which uses a round standard battery...and then they threaten me to take out the battery and then put the old one back in if I didn't comply. I ask to speak to the manager and he went ahead and did it for me like he originally had said....my dashboard after the computer refresh and key battery change my dashboard lights up with errors messages. And the car glitches and starts and shuts off when it wants to...and my alinement I got just before closing time and they reassuried me that it was good to go...and when I started driving it off the lot...it have another tire alignment on the opposite side of the car now....I've called them multiple times over and over and I've never heard anything back from them....
I have had complications not only with visor on drivers side but also the their is a clunking weird noise from the suspension. If turn on heat or touch radio the lights on dash flash. I also when trying to accelerate their is no power.
Electric door locks don't respond to remote, or from the driver's door panel. The two rear doors do not allow the handle to open the door. These doors only unlock by using the rocker buttons. This is dangerous particularly for children in the rear seats as they may not be able to exit quickly in an emergency. My Toyota dealer advises that he has no experience with this problem. He offered to replace the activators in each door at cost of $600, but wound not guarantee that this replacement would remediate the lock problems.
The front passenger and rear passenger doors the opening actuators are malfunctioning. They will not unlatch with beeper or drivers control. This side of the car has no key entry. In case of accident or rollover you would have to break the glass to get people out
- Cayey, PR, USA
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The contact owns a 2011 Toyota Camry. The contact stated that a warning appeared while driving, which indicated that the hood was open. The contact inspected the vehicle and noticed that the hood was not open. In addition, the security alarm kept randomly sounding. The contact attempted to call the dealer several times, but was unsuccessful. The contact was to schedule an appointment for further diagnostic testing. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2011 Toyota Camry. The contact stated that the exterior trunk lid release button rubber covering melted as a result, the metal part of the button became extremely hot to touch. The contact sustained minor burns to the right hand that did not require medical attention. On a separate occasion while the contact was in the vehicle, the interior front power door locks and windows failed to operate when activated. The failure occurred in 100 degrees temperature. The dealer was notified, who informed the contact to use the fob inner key and point directly towards the push button starter in order to activate the power door locks and windows. The contact mentioned that the vehicle began to function properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
Starter motor failed to function. Battery diagnosed as fully charged. Called Toyota corporate headquarters and spoke with a service representative who told me that Toyota would not in full or in part pay for replacement of the defective starter motor because it exceeded the warranty period of 3 years or 36,000 miles.
The contact owns a 2011 Toyota Camry. The contact stated that the front passenger side door and the two rear doors failed to unlock from outside the vehicle. The contact mentioned that the doors only unlocked manually from inside the vehicle. The vehicle was taken to the dealer where it was diagnosed that the door latches needed to be replaced. The vehicle was also taken to an independent mechanic, who diagnosed that the computer located under the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000.
The contact owned a 2011 Toyota Camry. While driving at approximately 25 mph, an abnormal odor emitted into the vehicle. The contact pulled over and exited the vehicle as the engine caught fire without warning. The fire department extinguished the fire. A police report was not filed and there were no injuries reported. The vehicle was destroyed and towed to a salvage yard. The manufacturer was made aware of the failure. The failure mileage was 48,000.
Dash light intensity changes from very bright to very dim while driving, dealer states they can't reproduce. This problem is very distracting while driving. I have made a video on my phone to show them what is happening, the response is...... yes there is a problem but we can't fix if we cant duplicate?
I was just leaving work and when I went to go start my car as usual and the windshield wipers went crazy and came on out of nowhere. My radio was blaring very loud and I never had it on to begin with! I've always heard Toyota had some really good vehicles I hope this was just a one time deal and I can get it fixed soon! other than that great car!
The contact owns a 2011 Toyota Camry. The contact stated that the passenger's side front air bag light remained illuminated. The check engine and the traction control warning lights also illuminated. In addition, the vehicle suddenly accelerated while the brake pedal was being depressed. The vehicle was taken to the dealer to have a diagnostic performed. The manufacturer was not made aware of the failure. The failure mileage was 53,000 and the current mileage was 61,000.
The contact owns a 2011 Toyota avalon. The contact stated that the vehicle failed to start. The contact mentioned that the failure occurred intermittently and without warning. After several attempts, the vehicle was able to be started. The vehicle was taken to the dealer where the failure could not be replicated. The current and failure mileages were 16,000.
The contact owns a 2011 Toyota Camry. The contact stated that while driving 25 mph, the speedometer displayed speeds that were 5 mph above the actual speed. The contact discovered the failure by driving through a police street radar. The contact took the vehicle to a dealer for a diagnostic test. The dealer could not diagnose a failure. The failure mileage was 18,300.
Drove down road keeping a constant 40-45mph. Vehicle suddenly revs engine wildly to redline. Car speed increases drastically to 65mph from 40-45mph. Took foot off gas pedal and engine still accelerated. Moments later engine went back to normal operating condition.
I am reporting the same speedometer variances as originally noted in ODI case number: 10444688. My speed reflects 35 mph on my speedometer, when in fact it is only 33 mph. Also, if I am going 55 - per the speedometer, the car in fact is only going 52 - 53 mph. This difference is consistant with an actual speed being about 5% less than what it actually displays on the camey's speedometer. I have 'checked' the actual speed by 1) a police speed monitoring sign/display that is put into various locations to both check your speed and to notifiy you of that actual speed in the hopes that you will slow down; and 2) by checking my tomtom gps unit which provides a true readout of my actual speed measured by its 8 satelites in the sky. It likewise always shows a lower 'actual' reading than what my speedometer shows. It is better to have the 'inacurracy' of the read speed to be on the lower end of things - I.e., you are going slower than you think you are, than to have it reversed - which would be both more unsafe and cause you to get speeding tickets. However, in this day-and-age, with 'digitial' instructments/chips'; you would think that 'measuring speed' correctly would be very simple task!...makes you wonder, if they can't do this correctly - what else, of a more serious nature, is not working correctly.
The speedometer is inaccurate by almost 10%, when driving by radars or with another vehicle at 35 mph the radar reads 32. Driving next to another vehicle to check the speedometer, it reads 70 mph but the other vehicle's speedometer reads 64 mph. The dealership has verified the inaccuracy but claims the variance is within the spec of 10%. per the dealer and it's experts the speedometer cannot be calibrated or fixed since it is in spec.
A D V E R T I S E M E N T S
- Watertown, NY, USA