really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Camry accessories - interior problems

accessories - interior problem

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2012 Toyota Camry Owner Comments

problem #1

May 212012

Camry 4-cyl

  • 25 miles


I want to bring to your attention a concern that is primarily one of safety but which also involves poor and misleading information by Toyota related to the blu-logic cell-phone connection system included as a feature on my new 2012 Camry hybrid. My concern stems from the fact that the blu-logic system, obviously coined to sound like bluetooth, and even listed on some dealer websites as a bluetooth connection, is misleadingly described as handsfree communication and a handsfree solution in the separate brochure provided by Toyota. In actuality, the system as such is at best only 50% ?handsfree. Only incoming calls may be engaged in without cell phone in hand. Outgoing calls may be initiated handsfree only if ones cell phone itself is equipped with voice-activated dialing, a 4G-type feature I would estimate only a fairly small minority currently possess. So the de-facto reality of the blu-logic system is that it forces most drivers into the unsafe practice of manually initiating outgoing calls by manually dialing with cell phones in hand. But in a deceptive omission, the Toyota guides do not even mention the possibility of making calls in this manner. Indeed, the phone-bank rep I spoke to told me, presumably with a straight face, that it was not possible to do so, even though I have accomplished it on several occasions. It is hard not to see this omission of both service and information as a cynical evasion by Toyota, part of a cost-cutting effort to appear to offer handsfree in-car cell-phone service, a la bluetooth, while actually providing an unsafe system which forces a driver to use hands to make calls. And part of this evasion appears to include a cover-up when a customer raises the issue.

- Marlborough, MA, USA

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