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Torque Convertor Failure
2014 Toyota Camry
This problem may be covered under warranty. Ask your Toyota dealer.
7.5
pretty bad- Typical Repair Cost:
- $1,910
- Average Mileage:
- 70,300 miles
- Total Complaints:
- 11 complaints
Most Common Solutions:
- not sure (5 reports)
- replace torques converters (4 reports)
- replace transmission (1 reports)
- software update performed by toyota (1 reports)
transmission problem
Helpful websites
- No one has added a helpful site for this 2014 Camry problem yet. Be the first!
A D V E R T I S E M E N T S
As stated in my first complaint, some 2012-2014 Toyota Camrys have faulty torque converters, as well as a software problem. To their credit, Toyota has a customer service program (LSC E03) to address these problems, with affected cars for up to 8 years from first use, or 150,000 miles, whichever comes first. The software issue, in combination with a faulty torque converter, caused some nasty shuddering/stalling at light speeds (in my experience while accelerating, right at around 20mph when accelerating from standstill). A Toyota dealership both ran a software patch to deal with the software issue, and replaced my torque converter, at no charge whatsoever.
My advice to ANYONE who owns a 2012-2014 Toyota Camry, with low mileage (as I stated, my car started stalling/shuddering at around 80,000 miles), would be to talk to someone at a Toyota dealership about getting their torque converters replaced, as well as the software updated. To be clear, the dealership that fixed my car said that they first ran the software patch, which got rid of the shuddering but not the stalling. It was not until they also replaced the torque converter that the car resumed acceleration with no issues. On the upside, if anyone reading this is experiencing this issue, it may be peaceful to the mind to realize that your engines and transmissions proper are most likely not problematic or faulty.
I would presume, unfortunately, that Toyota dealerships may NOT address these issues if the problems are not manifest. I would strongly recommend that people who own these cars try to convince a dealership to fix these problems, even if they are not apparent, which will probably be the case for most of these cars with lower miles. If you have an affected car, you WILL experience these problems when your car gets up towards 75,000 miles. It would make sense to me that, through negotiating with a dealership, that Toyota would at least run the software patch, as this is probably not time consuming, costly, or formidable to deal with. Unfortunately however, it would seem to me, it would be unlikely that a dealership would replace your torque converter free of charge if no problems are apparent. So my candid advice to people owning these cars would be to take a couple road trips across country (hey, we all need a vacation here and there anyway), if your car is up around the 70,000-80,000 mile mark.
As I said, the customer service program Toyota has going for these cars to cover the issues at no cost, is set up at 8 years, 150,000 miles, whichever comes first. So, that would put 2012 Camry at this year, 2020.. 2013 Camry at 2021, and 2014 Camry at 2022. I highly doubt that cars affected by these issues would reach 150,000 miles without the problem manifesting. However, I own a 2014 Camry, and the issues could pop up at different mileage marks for the other couple of years for which the problems exist, so I can't speak with absolute certainty about this, for everyone.
One thing I can say is that, I was EXTREMELY happy when Toyota ran the software patch, and replaced my faulty torque converter, and the bill that was handed to me when I picked my car up said TOTAL OWED-- $0.00. I am grateful that the company has the CSP going on at all, and it should serve as a clear signal that these issues exist ubiquitously with 2012-2014 Camrys. I hope that anyone who reads this can rectify either the issue they are starting to experience with their car, or the issue that has been around for a few months but seems perhaps too insignificant to tend to. (The shudder/stall did get progressively worse and worse as time went along. Meaning, the stall [experienced as a sudden and sharp loss of power or drive] got progressively more noticeable and more intense as time went on.)
I hope this helps people. If even one person gets their Camry right with this info, it will have been worth me getting on this computer to report the issue here.
- Anthony M., Saint Louis, US