This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Odometer Fraud. The contact owns a 2019 Toyota Camry. The contact purchased the vehicle from a private seller. The vehicle was taken to the dealer for service for a door latch replacement. The contact was informed of additional repairs that were needed to be performed on the vehicle. The contact later went back to the dealer and inquired about trading the vehicle. The dealer provided the Carfax report to the contact. The contact stated that according to the Carfax report, the latest odometer reading was reported at 297,742. The contact stated that when the vehicle was purchased, the advertisement indicated that the mileage was 112,000. The contact reviewed the Title of the vehicle and noticed that the odometer mileage reading on the Title was 197,742. The seller was not made aware of the issue. The contact attempted to contact the seller, but there was no response.
- Danbury, CT, USA
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- Danbury, CT, USA