I was driving the car without any issue or problem. All of a sudden the sunroof glass shuttered. It sounded like a blast. When I stopped the car, the sunroof was broken to small pieces.

- Concord, CA, USA

My dash constantly makes this buzzing sound coming around the center of the dash. It is highly distracting and has almost caused me multiple incidents trying to stop the noise and find out where exactly it-??s coming from. Yes it-??s been reproduced by others.

- Goodlettsville , TN, USA

Front bumper and side view mirror cover (passenger side) have been badly deformed with in past few months and getting worse for a vehicle which is still under warranty (~2 year old and under 36,000 miles). Side view mirror cover (driver side) has also started to deform. Side view mirror cover (passenger side) has been deformed to an extent that a slight hand touch or push detaches it from the vehicle body which means it can become falling or flying object when vehicle is in motion and cause safety hazard. Parts are available for inspection (pictures are also attached). I claimed the manufacturer warranty through a local Toyota dealership and after sending me from one dealership to another, my warranty claim was denied based on the reason that deformation is possibly due to heat reflection which is an outside influence. Other than taking pictures, dealership and manufacturer have not tried to replicate the failure of parts. Dealership & Manufacturer have also failed to rule out any safety issues due to deformed components. As a Toyota customer and vehicle owner, I am highly concerned about (1) If front bumper will function under deformed conditions as it is designed to function and will not cause any safety issues to the vehicle and its occupants (2) Deformed components (One of side view mirror is already started to detach) will not completely detach and become safety hazard. I am requesting NHTSA to investigate this matter which looks like a product failure and should be covered under manufacturer warranty or recall.

- Fulshear, TX, USA

The day was partly cloudy. The location was Maryland. The vehicle was a new 2020 Toyota Camry SE 4door. While driving with my sunroof exterior flat glass and interior door assembly both completely closed, my daughter and I suddenly heard a boom explosion. While driving trying to safely exit, huge black chunks were flying behind us, that was later identified as broken sunroof glass flying behind us hitting the vehicles traveling behind us. We pulled over and got out of the car. We discovered that my vehicle's sunroof had exploded. Instead of the remaining broken sunroof glass edges exhibiting a concave downward appearance, the remaining shattered glass exhibited a convex outward appearance indicating an explosion had occurred. Took the vehicle to a local Maryland Toyota dealer for help and was told because the vehicle wasn't purchased from their dealership they couldn't help me. Hence the oem glass replacement costs were covered by my auto insurance, with a $500 deductible. A few days later after I returning home, the new oem glass and sunroof assembly began to screech and crackled as if it was coming apart. The Toyota dealership where I purchased my vehicle renigged on their promise to make my sunroof assembly new again at no costs since the vehicle was still under warranty. Now I deal with a crackling and squeaking sunroof assembly that makes me fearful of the sunroof exploding again. Note: The purchasing dealership failed to comply with my auto sunroof glass and assembly that was still under warranty and refund my auto insurer and me as they had promised. Had difficulty uploading photos (5)

- Winston Salem, NC, USA