This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall: I took my Toyota Corolla in for the seat belt recalls. The seat belt light was not on when I took it in for repair. After repair the seat belt light was on. The obdii code is B1182 ' short in D squib circuit to ground. The airbag (SRS) light may illuminate with code B1177 and/or B1182, related to the front seat belt pre-tensioners. The dealership says they did the recall repair and the light being on is my problem. The pretensioners are related to the recall. How do I know, who do I ask who do I go to (and trust) whether the recall repair was done ' if at all. Why is the light on after repair and not before? seeking to understand.
The contact owns a 2004 Toyota Corolla. The contact stated that the air bag warning indicator illuminated constantly. The vehicle was taken to price leblanc Toyota (132590 airline hwy, baton rouge, la) where it was diagnosed that the spiral cable was defective and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 156,640.
Takata recall; I had an appointment with autonation Toyota South austin in October 2014 to fix the air bag issue. I arrived at my appointment and waited for about 4-6 hours only to be told that they did not have the part that they needed to fix my car and remedy the recall issue. This was after they identified all kinds of other problems that they claimed needed to be fixed. It was infuriating that they were not upfront about not having the part when I initially arrived. They then told me that they would give me a rental car because of the other services I agreed to but when I arrived at the rental car counter, they proceeded to charge me all these additional fees. I cancelled the entire request and Toyota never fixed my issue. I complained and never received any kind of response from the dealership. See attachment. I still drive my car everyday with the faulty air bags because I don't have time to wait for another 6 hours to be told that the dealership does not have the part. I attempted to schedule another appointment in san marcos but they also claimed they would not know what part was needed and if they had it until they inspected the vehicle. They have the VIN number so I don't know why it's so complicated to just order the part ahead of time so my car can be fixed on the day of the appointment and I don't have to miss two days of work. This recall is obviously not a priority for the dealerships yet I'm constantly getting calls and postcards that I need to get the recall issues fixed. Perhaps Toyota and the NHTSA should train these dealerships to make this recall a priority. Time passes and I keep putting myself at risk with these faulty airbags and after three years, I still have not received proper service to fix these issues in an efficient manner that doesn't lead to 2 full days of loss of pay.
2004 Toyota Corolla. Consumer writes in regards to replacement parts not available to repair airbag recall. The consumer stated the recall repair exceeded a reasonable amount of time. Updated 09/06/2017
- Newburyport, MA, USA
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Takata recall takata air bags were recalled never properly fixed by the service people who denied the recall. Catalytic converter went out at less than 50000 miles and Toyota refused to replace it under the standard warranty. Electrical problems with radio system, clock, hazard lights, and dashboard lights which work at intermittent times.
Takata recall. The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (philpott Toyota in nederland, tx) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
"takata recall" this complaint is not about the airbag itself. It hasn't been deployed. This is about lustine Toyota dealer in woodbridge, va. I made an appointment for the airbag recall. Should have taken one hour. After two hours of waiting and people working there trying to sell me another car, they said they had no parts to fix it and told me to come back at another time. A few weeks later I made an appointment and went in again and waited two hours and the same thing happened again. I got a card from the man there who was working with me and it says he's a salesman not a mechanic. I noticed this after I completed the second appointment. Before the appointments I told the person the reason I was coming in. I will try another dealer after I finish filing this complaint.
I brought my car to Toyota due to a recall (sra, ECU). After Toyota performed work the seat belt audible alarm does not function and is therefore dangerous. Toyota could not find problem after spending six hours. Driving without functioning seat belt alarm is dangerous. I have copies of Toyota dealer work orders. Dealer will not fix problem they caused by installing the recall.. Toyota usa refuses to fix it. I would not ever have a recall by manufactuer done again. Too dangerous. ## VIN passed ## Toyota carolla 2004 ##
The contact owns a 2004 Toyota Corolla. The contact stated that when the vehicle was in motion, the air bag indicator remained illuminated. The vehicle was not diagnosed or repaired. In addition, the vehicle was previously repaired per a NHTSA campaign related to the air bags. The manufacturer was not made aware of the failure. The NHTSA campaign number was unknown. The failure mileage was approximately 130,000.
The contact owns a 2004 Toyota Corolla. The contact received a recall notification for NHTSA campaign numbers: 15V043000 and 15V285000 (air bags). The parts were not available to perform the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I looked up my vehicles recalls and noticed that there is one related to airbags. Coincidently I do have an air bag light lit on my car and it seems like my model year is susceptible to shorts in the system. I contacted the dealer and they told me that they have a 6 week or more wait on the recall and they will contact me. I find this to unacceptable for a safety feature.
The contact owns a 2004 Toyota Corolla. The contact stated that the recall notice for NHTSA campaign number: 15V285000 (air bags) was received in June of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
I called Toyota, marina del rey, ca, in order to make an appointment to have the airbags inspected and fix. I received a recall notice in April 2016. I was told that they did not have the part and there is a waiting list for the actual part. I have called Toyota several times just to hear that they are still waiting for the part and they will call me once it is in. In the meantime, my car is part of this recall and no one has try to fix the problem.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V043000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I contacted my dealer in May 2016 to schedule the SRS/ECU repair and was told they needed to order the parts. I called the dealer July 11 and was told the SRS part was not available and it could be sometime maybe months before the parts would be available. He stated it was takata's fault and there was nothing the dealer could do. I would like to know if what the dealer is telling me is correct.
Takata recall: I was told that the recall takes 3 hours. I can not be without a car for 3 hours. I tried to call the nearest Toyota dealership and they couldn't even schedule this appointment over the phone. They said they were busy and would have to have an "adviser" call me back. I will need a rental car paid for in order to get this service done. I would think that this would the utmost of importance and systems/personnel would be in place to handle this more efficiently and more timely. Since this is the manufacturers' negligence, I expect Toyota to deliver on it's legal commitment to pay for all costs associated with this burden. If it takes 3 hours, I need a rental car for 3 hours.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 08V162000 (visibility), 15V286000 (air bags), and 15V043000 (air bags). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags). The parts were not available within a reasonable time frame to schedule the repair. The dealer scheduled an appointment and later indicated that the appointment needed to be canceled due to part unavailability. The manufacturer was notified. The contact had not experienced a failure. Parts distribution connect.
A D V E R T I S E M E N T S
- Mchenry, IL, USA