This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V043000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags). The dealer was unable to supply the part within a reasonable time frame. The contact waited longer than six months and was unable to determine from the dealer when the parts would become available. The manufacturer was unable to provide a specific time frame that the parts would be sent to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Updated 07/27/16 updated 08/01/16.
Toyota sent an 'urgent safety recall' concerning the SRS ECU on my Toyota. The letter stated: 'this is an important safety recall; Toyota has prepared sufficient parts for vehicles registered in your location.' I scheduled an appointment with authorized Toyota dealer charles barker Toyota in Virginia beach, va, and scheduled an appointment to have the work performed. I left the car for the required work, and picked it up later. I stopped at a store on the way home and called my wife, and she told me that the service people had called and said they had to order a part. Up to this point, no one had explained to me that the repairs had not been made to my car and that I would need to schedule it for a return visit. I called and spoke to service advisor derrick williams, and he told me that they do not stock the computers and have to order them. Toyota has not prepared sufficient parts for vehicles registered in my area, and it is preposterous that Toyota expects me to bring my car back for a second service call to replace a part that should be stocked.
- Virginia Beach, VA, USA
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I recieved a safety recall notice back in 2013 stating that my vehicle requires installation of the sub-wire harness and replacement of the SRS ECU. I have taken my vehicle to the toyaota dealer at least 4 times. Starting from April 2013 and the most recent February 28, 2016 and each time they tell me that the parts had been ordered but my car still has not been fixed.
Takata recall. The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V043000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall" I keep receiving recall notices, but when I call the dealership, they act like they don't know what I am talking about and when I call the 1800 number they act like everything is taken care of. Then the dealership calls and they don't know what is going on again. I have given up on the safety recall for the time being. I hope that as time passes the system will get smoothed out where this can actually get fixed, maybe. It does not seem that fixing the airbag issues are a serious priority in person, only on paper.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V043000 (air bags) and 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags), 15V043000 (air bags), 13V029000 (air bags) and 08V162000 (visibility). However, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
The contact owned a 2004 Toyota Corolla. While driving approximately 50 mph, the contact lost control of the vehicle, struck a guardrail, and crashed into a wall. The air bags did not deploy. The driver and front seat passenger sustained minor injuries that required medical attention. A police report was filed. The vehicle was towed and was totaled by the insurance adjuster. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign numbers: 15V286000 (air bags) and 15V043000 (air bags). The contact was not aware of the recalls. The failure mileage was 117,000.
Takata recall. The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Corolla. The contact stated that the air bag warning light remained illuminated. The vehicle was diagnosed that the spiral cable assembly had a fractured wire inside. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 300,000.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Received safety recall notice (for SRS / ECU). I called local dealer delray beach, Florida to make an appointment. They say they will not order the needed parts unless I first bring the car in for their inspection " this sounds to me like a run around, either my car needs to be recalled or not. Are two appointments required for safety recalls or not " thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Got the takata recall. Last spring, we received a letter from motorcars Toyota, cleveland heights that they had the parts so we made an appointment. When we arrived at the appointment we were told they did not have the parts and we would be informed when they were in. Never received a letter. This month received another notice of recall. Contacted motorcars Toyota again. They said that they did not have the parts and would not for 2 months. We contacted another dealership in cleveland, metro Toyota, and they made an appointment the following Friday, then did the repair. Clearly motorcars Toyota is not pursuing this recall like other dealerships. If someone in the cleveland hts area is hurt as a result, we would be happy to testify against motorcars Toyota.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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- Ridgefeild, WA, USA