This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS and brake light turned on together. This is turning out to be a very common issue which is due to the corrosion of the sensors on the rare wheels. With ABS light turned on, the vehicle is incapable of applying ABS when required during brake, creating a high safety concern.
I have had this Corolla for about 3 years, average about 700 miles per week - drive it daily. I have had no significant issues with it until the past month or so in which I have experienced two "sudden acceleration" events. In both cases I was traveling at a very low speed, about 10 mph or so in parking lots. While coasting / braking with my foot on the brake pedal, suddenly it was as if the brake pedal turned into an accelerator pedal! I felt all of the back-pressure the brake pedal normally has leave and it went almost completely down to the floor. At the very same instant the engine revved and began to accelerate and the car "leaped" forward. In both cases this lasted only a few seconds then things went back to normal. There were no indicator lights on the panel warning of anything wrong. In both cases my foot was clearly on the brake pedal and nowhere near the accelerator pedal. I visually inspected the floor mat and there was absolutely no interference between it and the accelerator pedal. This car has already had all of Toyota's "recall" remedies applied to it and could be easily ascertained by examining the maintenance records at butler Toyota of macon, Georgia. I would like it if someone could examine the car's computer (not the Toyota people for obvious reasons)to see if these events were recorded or not. Until now I have liked this car very much in every way. However, considering all of the recent reports and now my personal experiences twice I am very much concerned about the car's safety.
Bought used 2009 Toyota Corolla (5 speed manual clutch) vehicle in mid 2011. Noticed that the gas pedal, brake and clutch are oddly very close, and gas pedal seems to stick, which seems to cause error in shifting/ acceleration/ de-acceleration, especially when using in between gears. Not sure what that is all about, or whether or not there has been a prior complaint about this or recall, but I think it should be brought to the attention and fixed by Toyota for safety reasons.
The contact owns a 2009 Toyota Corolla. The contact was driving 55 mph when the brakes were applied but the brakes did not respond and the vehicle abnormally accelerated. The front tires released smoked and the vehicle was turned around several times before coming to a stop in a dirt area. The front tires, rotors and cables were damaged. The vehicle was taken to the dealer who performed a diagnostic and located the failure at the accelerator pedal. The vehicle was repaired. The dealer modified the accelerator, replaced the rotors and the cables. The manufacturer was made aware of the failure. The failure and the current mileage was 124,000.
The accident with my 2009 Toyota Corolla I believe is due to brake failure. This vehicle has many feature that were supposed to react in situations of minor ice and/or sliding. The sliding light, or "vsc/trac indicator" (pg. 158 of owner's manual), comes on even when the vehicle slides. Even when the car slides so slightly that you cannot feel it, that light would come on to warn the driver of the potential hazard, according to the manual "if the vehicle is in danger of slipping or the front wheels spin, the indicator flashes to indicate that the vsc/trac have been engaged. A buzzer (intermittent) sounds to indicate that vsc is operating." The car was also equipped with antilock brakes. As I was trying to slow down, I could instantly tell my brakes were not responding. I hit them harder, still no response. I had both feet on the brakes pushing down with all my force & still felt and heard nothing from the car. Usually in such case, even if the vehicle is slipping, the driver should hear a tripping noise, that the antilock breaks are responding or at least attempting to. But none of that happened. The sliding light did not turn on, the car did not react to me hitting the brakes or even show any signs of struggling to, & the antilock brakes did not engage. Also, I just had 4 new Michelin hydroedge tires installed just a few weeks prior, (ranked #1 by consumer report), making me believe that the brakes were solely responsible. Lastly, the car has been well-maintained since it was originally purchased from the dealer, & all maintenance has been done only at a Toyota dealership, including a 27 point inspection with every oil change, & all records of such are available. I understand of course that ice trumps all, including vehicle safety measures, but I still believe strongly that the car did not react as it should have on a mechanical and technical level whatsoever.
- Dearborn, MI, USA
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I was currently on 1 and 9 North of jersey city NJ. I was on a stop light and when it turned green, the car did not accelerate as much as it was suppose to when you press on gas pedal. It was literally moving 5 miles per hour. I was pressing the gas pedal for the car to go but it was still not even moving up. I turned on the hazards and pulled over. Then the check engine light came on. I turned off the car first. I checked the gas tank and the engine but I couldn't find anything wrong with it. The check engine light was lit until the next day. I brought it to the car dealership and they said they are not 100% sure what is wrong with it but they disconnected the alarm wire to see if that was the problem. The second problem of this car is when you press on the brake, it still moves a little bit. When you start going and pressing on the gas pedal, you have to press on it harder for it to go but it gases up than it normally does. I have recently saw the previous owners receipts for its car service and he had the same problem. He always had to fix the accelerator but until now, it is still the same and still needs to be fixed. I don't know what to do and where to go to fix this problem.
I have a 2009 Toyota Corolla le that I purchased a month ago and is still under factory warranty. A few days ago I went to stop my vehicle and the brake pedal went all the way flush to the ground. There was not any resistance at all and was forced to use the emergency brake to prevent a collision. Had car towed to the Toyota dealership and two days later they are informing me that they are unable to find anything wrong with the breaks. I purchased this vehicle for my 17 year old daughter to drive to school and am very weary about being told that nothing is wrong with the vehicle. I then began to research on the computer to see if this might be a recalled item or if anyone else has had this similar problem. Well sure enough there have been several Toyota Corolla owners with the same year that have had the same problem that I experienced. I would appreciate if someone could check into this for not only me but for everyone's safety.
The contact owns a 2009 Toyota Corolla. The contact stated that the vehicle was taken to the dealer for repairs under NHTSA campaign id number: 09V338000 (service brakes, hydraulic:power assist:vacuum). After repairs, the contact was driving 45 mph and applied the brakes. The vehicle would not respond immediately. The failure occurred constantly. The vehicle was taken to the dealer where the technician stated that the recall repairs would need to be performed a second time but the manufacturer would not cover the costs. The vehicle was not further repaired. The contact had not experienced any brake failure prior to the recall repair. The approximate failure mileage was 10,758.
The contact owns a 2009 Toyota Corolla. While driving approximately 20 mph the ABS and brake light illuminated on the dashboard. The vehicle was taken to the dealer who replaced the left side hub, bearing assembly and the skid control wire. The contact stated that after driving approximately 1,000 miles the ABS and brake light illuminated again on the dashboard. The vehicle was taken back to the dealer. The dealer stated that the right side hub, bearing assembly and skid control wiring needed to be replaced. The vehicle was being repaired by the dealer when the complaint was filed. The failure mileage was 62,583 and the current mileage was 64,322.
2009 Toyota Corolla. Consumer states that they have been experiencing a rapid succession of jolting movements coming from underneath the brake pedal of the vehicle when the brakes were applied the brake system vacuum port was serviced.
On january12, 2011 at 3:45pm my daughter was driving home from school and up the driveway to park. Her 2009 Toyota Corolla would not stop and it drove through a flower bed and into our home. There was extensive damage to her vehicle as well as our home. The air beg did not deploy and she was not injured. She called me immediately and said "daddy... the car would not stop". she told me that she was depressing the brake with one foot and then both feet in an effort to get the car to stop.the Toyota Corolla accelerator and brake issue are more than a coincidence.if my daughter is innocent of negligence, I would like to make those who are responsible pay for the damages that we have incurred and clear my daughters name of any wrongdoing.
I have two related concerns about the 2009 Corolla S with traction and stability control. It is my belief that there is an unresolved software issue with the ABS / stability system. I noticed the first issue at only 6000 miles, right after my second service at the Toyota dealer. They performed the brake manifold recall related to NHTSA campaign id number: 09V338000 during that service. The front brakes began to shake violently during braking from 65 mph. It felt like the rotors were severely warped when this occurred. This does not occur every time. The Toyota dealer examined the vehicle and they stated they could not find any issues and would not test the vehicle above 55 mph. Each time I took the vehicle in for a scheduled service, the problem would suddenly get worse again. They like to tighten the rear brakes each time. I asked them to leave the rear brakes alone and did not see the normal aggravation of the front disk pulsation issue. I do still see severe vibration periodically. This symptom appears to occur most when the ambient external temperature is lower than 2 degrees below freezing and all the lights are fully lit. Due to the sporadic nature of the vibration, my concern is that the ABS system is unable to keep up or there is a voltage fluctuation with all the lights on that triggers the system to pulse the brakes intentionally. I have found others are seeing the same type of issue and noticed that you have a similar request ODI id number: 10359202 from someone that has the same year and model with many identical VIN number digits. I currently have the original parts on the vehicle, if you need to inspect them. My secondary concern occurred when I tested the emergency (hand) brake on a long straight road. The stability control system threw the vehicle from side to side violently which could easily cause complete loss of control. This appears to be a software issue due to an 'unforeseen' but plausible condition.
My 2009 Toyota Corolla sport has been having brake issues since I bought the vehicle about 3 months ago brand new with only 6 miles on it. It started with brake noises. Both me and my girlfriend heard them. We are not deaf. I took my Toyota in for service on the problem twice and both times they said nothing was wrong with my vehicle. The past week I've noticed the breaking has been really difficult and you have to push down hard to stop the vehicle. So today; my third brake complaint they told me I need new rotors and that the pads are worn down the metal on metal and that the rotors were "glazed" over from the extreme heat. New rotors and third set of brake pads at 11,000 miles? never heard of it! somethings wrong and Toyota will not admit it.
The contact owns a 2009 Toyota Corolla. The contact stated while sitting idle at a traffic stop with the brakes depressed, the vehicle abnormally accelerated and crashed into the vehicle ahead of hers. The contact was able to drive the vehicle after the crash. There were no reported injuries. The dealer was unable to duplicate the failure. There were unknown repairs made to the vehicle. Following repairs, the contact noticed that when braking to a stop, the vehicle would abnormally vibrate excessively. The dealer replaced the routers on the vehicle however, the contact believed the failure to be associated with NHTSA campaign id number: 09V338000 (service brakes, hydraulic: Power assist: Vacuum). The contact stated the brakes were inoperable during the unintended acceleration failure and believed the brakes were also defective. The failure mileage was 5,000 and the current mileage was 16,000.
2009 Toyota Corolla car was recalled for brake problem. When I have the below problem, the brakes will not stop the car. Engine revs up for no reason when the car is stopped. In my case, all engine speed ups occurred when I was stopped, and my foot was on the brake. It has happened about 10 times since I have owned the car. The last time it occurred, I was stopped at a stop sign, and the engine sped up and forced me into the intersection, where I ran into the side of a pickup. The engine has sped up when I first started the car, and the car was in park, and my foot on the brake. Toyota has looked at my car and said there is nothing wrong with it. Toyota said that I had an after market floor mat on the drivers side and that is a no/no. When the engine sped up with me driving, there was no mat on the driver side floor, except the Toyota mat and it was restrained by the clips. Do car manufactures ever look at comments made my their customers? in my case, I was told no.
The contact owns a 2009 Toyota Corolla. The conact E stated that while driving at unknown speeds, she heard an unusual noise coming from the vehicle. The contact shut off the engine and restarted it, and the noise stopped. She also noticed that when attempting to brake in rainy weather or wet road conditions, there was an abnormal hesitation, an increase in stopping distance and the check engine warning light would illuminate. The vehicle was towed to the dealer where the dealer advised the fuel sensor was causing the check engine light to illuminate. The vehicle was not repaired or diagnosed. The manufacturer was not contacted. The failure and current mileages were 18,393. Updated 10/27/10.
This complaint is being filed on by me as a result of the terrible safety problems I have encountered since purchasing my 2009 Toyota Corolla new from performance Toyota dealership in fairfield, Ohio. On 3/27/2009 my Corolla sped up on its own causing me to strike a parked vehicle, and injuring myself. I called the walton, Kentucky plant about this the following day. Their advise to me was to take my vehicle to the dealership where I had bought it for an inspection. On April 1, 2009 I did this very thing and I was told by their mechanics that everything on my car was fine and that it was probably just operator of the vehicles fault. Leaving the dealership worried, and concerned I put my Toyota Corolla in the body shop for repairs. Ten days later after having my vehicle inspected by their mechanics and having my body repairs made the same thing occurred to me again when on 4/11/2009 my Toyota Corolla accelerated upon its own again striking a parked vehicle causing additional injuries to myself as well as this time I was cited by the police, my insurance carrier raised my rates to nearly double the usual amount, and I am paying for a car that I am terrified at this point to be driving. When I requested print outs from the dealership of the mechanical inspection that was made between auto accidents they became very agitated with me, and my son to the point of complete rudeness. On 22/4/2010 they made a correction on my Toyota Corolla to make an attempt to fix the sudden acceleration problem, and told me to remove my drivers side floor mat that I would be receiving a new one for safety reasons. I did this but still as of yet have not received any such floor mat for my car. On 5/19/2010 my son and I took my Corolla in for an oil change and tire rotation when we were told of a brake recall that my car needed which would only take 40 minutes to accomplish. I told them to fix it please. I have complied in every way.
On March 8, 2010 I was driving my 2009 Toyota Corolla, of which I am the first owner. I was going about 35 mph and I pressed the gas pedal to accelerate to about 45 mph. Then I released the gas and pressed on the brake pedal but the car did not slow down, but kept going 45. After a few seconds of pressing hard on the brakes, I pulled the handbrake and shifted the car into park. The car slowed down and eventually stopped. I then called a towing company and had the car towed to a dealership. They inspected the car and found nothing wrong. This problem has not occurred since.
I experienced a failure of the brakes in my 2009 Toyota Corolla S. I was pulling out of the parking lot at work today and approaching a busy road to turn right onto. Approaching the turn at about 5 mph, I pushed the brake pedal lightly to gradually slow down to a stop to avoid entering the road into oncoming traffic. However, when the brake pedal was pushed, I heard a grinding noise and the car did not decelerate at all. It may have been the ABS activating, despite the low speed and light pressure on the brake pedal. I tried applying more pressure to the brake, but there was still no deceleration. Only when I released the brakes completely (which is very hard to do when you're about to drive into oncoming traffic) and reapplied pressure to the brake pedal did the brakes engage and the vehicle stop. This is the first time I have had an issue with the brakes in nearly 20,000 miles of driving this vehicle.
The contact owns a 2009 Toyota Corolla le. The contact stated that the driver of the vehicle noticed that the brakes were not engaging as normal and also began to "chatter" when she pressed down on the brake pedal. To avoid an accident, the driver had to pull close to a median on her left side because the brakes did not stop the vehicle as expected. The contact was not present during this incident which was the first failure regarding the brakes. The contact had not spoken with the dealer or the manufacturer to-date. The vehicle had not been repaired at the time of the complaint. The current and failure mileages were approximately 24,000. Updated 07/19/10 updated 07/21/10.
A D V E R T I S E M E N T S
- Allston, MA, USA