This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear break lights keep going out with fuse blowing. No rear lights at all when this happens. I keep replacing the 10A fuse but can't find cause of failure. Vehicle is in motion on highway. Cause of lights suddenly going out is unknown.
When driving on the country side, we used the high beam lights and noticed when we stop smoke from the head lamps. It was so hot that melted the lens covers. This represent a hazard and liability. It can cause a severe burn skin damage to a person and probably if left more time a fire. Toyota has a service technical bulletin T-sb-0036-08 (NHTSA id number: 10024893) that address a "discoloration on the lens". my VIN number is included on the list. Toyota knows there is a problem with the material used, it absorbs to much heat. This is a potential for fire and for a severe burn. Toyota should replace them. Pictures attached as well as service technical bulletin T-sb-0036-08. Even though it was not a fire, the presence of the smoke indicate a potential for fire if we had use it longer.
As noted on multiple websites from users having the same issue as I am, there needs to be a recall on this issue; the rear passenger brakelight is faulty. It does not illuminate when pressed. There are hundreds and hundreds of other Highlander owners experiencing this exact same issue. Dealer has been no help unless I give them every penny I have to my name of course. This is an issue that I am not experiencing alone. Public outcry for assistance needed on pulling a recall on this issue. Please and thank you.
I am approaching 50,000 miles on the car. I just recently noticed that the headlight lens on both headlights has an opaque spot about one inch in diameter directly in front of the highbeam light bulb. Toyota has recognized this problem since April 15, 2008 as evidenced by Toyota technical service bulletin #T-sb-0036-08 dated April 15, 2008. When you google the bulletin it will become apparent that this problem exists for some 2004 to 2007 models, a span of three years. The bulletin will also show that Toyota will replace both headlights if complained about during the 36,000 / 3 year warranty period. I am outside of the warranty period and in fear that it will cost me several hundred dollars to repair a design defect that Toyota has been aware of for several years. From what I read from other posters Toyota's attitude appears to be it is not our problem.
2005 Toyota Highlander would not pass 2010 Massachusetts state inspection due to faulty headlight assembly. There is fog in the lens and night time light is impaired"??" Toyota will not cover the $900 expense to replace both headlights. The extended warranty does not cover this expense as well.
- Oxford, MA, USA
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2005 Toyota Highlander hybrid. Driving to work in a blizzard on 12/11/09 all dash board lights went on. Dealership found that the sunroof housing failed causing $3,977.16 worth of damage. Being out of warranty the dealer agreed to pay $2,000. Toyota customer service another 1,500 and we paid $477.16. We picked up the car on 12/24/09. On 2/2/10 we returned it after noticing a burn spot on each of the plastic head light covers. The dealer found both highbeam bulbs melted, and suggested I had overused them causing the intense heat that did the damage. I am concerned it could be a result of delayed water damage showing up. Our concerns with this car(which we purchased new in Nov. Of 2005)goes back to 9/7/06 when the cruise control did not slow the car going down hills. On 2/28/07 we had brake and wiper blade issues. On 4/20/07 the blades locked during a downpour on the 5 freeway. I had to pull over in a panic. On 7/12/07 the cargo clip had to be replaced. On 9/10/07 that parking brake did not hold properly and there was a rattle from the right rear. On 11/6/07 we complained of squeaky brakes. Dealer tightened loose nuts and bolts on 4X4 assembly. On 4/1/08 the brakes were replaced @ 29,080 miles.on 10/22/08 the sound system failed and was replaced under warranty. Next week we are having the 5th set of tires put on this vehicle which has only 53,000 miles on it. The set to be replaced has only about 15,000 miles on them. They have a 60,000 mile warranty.
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- Jackson, MS, USA