Notes: The 2010 Highlander's rear liftgate thinks it's open when it's closed and then once it's actually open, you might not be able to shut it again. Remember folks, if your liftgate is stuck open for more than 4 hours, consult your mechanic.


really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
44,883 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Toyota Highlander seat belts / air bags problems

seat belts / air bags problem

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2010 Toyota Highlander Owner Comments

problem #8

Oct 172016


  • 38,856 miles


The contact owns a 2010 Toyota Highlander. Two years ago, the dealer replaced the flexible flat cable (ffc) per NHTSA campaign number: 14V168000 (air bags). The ffc that was replaced become faulty. The vehicle was taken to the dealer where it was diagnosed that the ffc needed to be replaced. The vehicle was not repaired. The failure mileage was 38,856.

- Largo, FL, USA

problem #7

Jan 112016


  • miles
Air bag lights comes on and off at different times of the day when operating my vehicle

- Baton Rouge, LA, USA

problem #6

Nov 012012


  • 25,000 miles
The contact owns a 2010 Toyota Highlander. The contact stated that when the vehicle was started, the air bag warning indicator illuminated intermittently. The failure recurred on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the passenger side air bag module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

- Des Plaines, IL, USA

problem #5

Jun 162014


  • 53,210 miles


Accident occurred in southbound lane of I-95 at the dillon, SC exit on 6/14/14. Northbound trailer lost a tire/rim due to mechanical failure and it crossed the medium and impacted our vehicle blowing three (3) airbags. This model and year did not initially have takata airbags installed during production. It is unknown, to date, whether the replacement air bags installed by griffin Toyota at rockingham, nc where manufactured by takata and pose a danger to occupants if activated. The takata airbag problem did not get public attention until the October & November, 2014, timeframe. I contacted griffin Toyota stating my concern in January, 2015 and was told that there was a possibility the replacement were manufactured by takata and could be defective. I have subsequently contacted Toyota customer service and reported same (given case number [xxx]) and them referred me to the local Toyota dealership (charles barker Toyota in Virginia beach, va). This dealership continues to "struggle" to get the information from the Toyota headquarters in ca to determine whether the airbags should be replaced (that is, if takata replacements were installed after the wreck) to ensure the occupants safety. Please investigate to determine what potentially defective airbags (manufactured by takata) were installed in the June-July 2014 timeframe. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Virginia Beach, VA, USA

problem #4

Jan 202014


  • 77,000 miles
The contact owns a 2010 Toyota Highlander. The contact stated that the driver suddenly lost control of the vehicle and crashed into a cement covert. The air bags failed to deploy. The vehicle sustained extensive damage to the front and middle sections. The driver of the vehicle sustained a broken nose, a concussion, multiple facial abrasions and contusions. A police report was filed. The vehicle was not repaired. The manufacturer was not contacted in reference to the crash. The failure mileage was 77,000.

- Keene, NH, USA

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problem #3

Feb 222014


  • 70,000 miles
While driving on the interstate at 70 mph, a deer hit my car. Airbags did not deploy, damaged front end, minor damage to the bumper, major damage to engine compartment and windshield was cracked why did the airbag not deploy our major concern concern that will the airbag work after repairs??

- Spring Lake, NC, USA

problem #2

Oct 252013


  • 80,000 miles
My husband and two year old daughter were in a head on collision with a tree after another vehicle came into his lane and he attempted to avoid the head on collision with the other vehicle. No airbags deployed. Significant injuries. The front end of the vehicle wrapped around the tree. Windshield shattered in several places. Right passenger door smashed in. No doors on the car close all the way. Rear passenger door is off the hinge. Car is a total loss. Six airbags in the car and not one of them deployed. Vehicle was purchased brand new. Never been wrecked.

- Graniteville, SC, USA

problem #1

Aug 092011


  • 15,000 miles
The contact owns a 2010 Toyota Highlander. The contact stated while stopped at an intersection, another vehicle crashed into the right side of his vehicle, but the air bags did not deploy. The vehicle was taken to the dealer who stated the vehicle was hit hard but could not tell him why the air bags did not deploy. There were no injuries. A police report was available if needed. The manufacturer was contacted and a claim was filed, but no further assistance was offered. The VIN was unknown. The failure mileage was 15,000.

- Encino, CA, USA

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