10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
18,410 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Toyota Highlander engine problems

engine problem

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2017 Toyota Highlander Owner Comments (Page 1 of 2)

problem #29

May 022022

Highlander

  • miles

A D V E R T I S E M E N T S

I own a 2017 Toyota Highlander, XLE. Last year my vehicle stalled 2 times. Luckily, I was in a position to put the car in park and restart. About 6 weeks ago, it stalled again. This time I was approaching a left turn lane, slowed down for a millisecond then accelerated and tried to make a left turn. At that moment, the vehicle stalled. I was almost in a nasty accident. I was in the middle of the intersection with a car approaching and a car behind me thinking I was making that left turn through the intersection. The 1st time it happened, I thought it might be bad gas. The 2nd time I rationalized it might be bad gas or just a fluke. The 3rd time, after almost being involved in a nasty accident, I did some research into this matter. As it turns out that as of the end of 2020 more than 6,000,000 Toyotas and Lexus-€™ have been recalled worldwide, 3,340,000 in the United States, including 2017-2020 Highlanders for fuel pump problems. As I understand it, it was a problem with fuel pumps with low pressure and my vehicle is experiencing the same characteristics of those recalled Toyota Highlanders. I believe it to be a very dangerous situation. I was informed that my VIN number was not included in the recall. I had a diagnostic assessment performed at Sport City Toyota in Dallas, TX., to determine the problem. They also drove it around for a couple of days to try and duplicate the problem. Of course, any reasonable person would know the chances of duplicating a problem that has happened 3 times in 60,000 mile is highly unlikely. Neither the diagnostic test nor the test drives revealed anything wrong with my vehicle. At that point Toyota told me there nothing further they could do for me. What I have experienced is legitimate issue as Toyota has a very well documented fuel pump problems. So now I-€™m driving what I consider to be an unsafe car. The Texas -€œLemmon Law-€ is no help to me as I have over 63,000 miles on the vehicle.

- Dallas, TX, USA

problem #28

Feb 242022

Highlander

  • miles
Unkown

- Doral, FL, USA

problem #27

Dec 142021

Highlander 6-cyl

  • miles
2017 TOYOTA HIGHLANDER VIN: [XXX] I purchased my Highlander new in 2017 and I have had consistent electrical issues. The radio has consistently fluctuated between bass, treble, and off for no apparent reason. I have taken my vehicle to the dealer 4 times and still no change. I have replaced the battery 3 times although I only have 25,000 miles on 55,000mile tires, the tire treads are wearing quickly. I rarely go anywhere and when I do it is on smooth surfaced, well-maintained roads. All maintenance is completed at the dealership, including rotation and balancing. I really so annoyed and I see by the comments that I am not alone in these issues. I'm not even going to get into the plastic chrometek wheels. However, Toyota states there are no problems. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Henderson, NV, USA

problem #26

Jan 012021

Highlander

  • miles

A D V E R T I S E M E N T S

The car jerks upon acceleration. It is so pronounced that it causes whiplash in driver and passenger

- Sacramento, CA, USA

problem #25

Dec 142021

Highlander

  • miles
2017 TOYOTA HIGHLANDER VIN: 5TDDZRFH8HS470309 I purchased my Highlander new in 2017 and I have had consistent electrical issues. The radio has consistently fluctuated between bass, treble, and off for no apparent reason. I have taken my vehicle to the dealer 4 times and still no change. I have replaced the battery 3 times although I only have 25,000 miles on 55,000mile tires, the tire treads are wearing quickly. I rarely go anywhere and when I do it is on smooth surfaced, well-maintained roads. All maintenance is completed at the dealership, including rotation and balancing. I really so annoyed and I see by the comments that I am not alone in these issues. I'm not even going to get into the plastic chrometek wheels. However, Toyota states there are no problems.

- Henderson, NV, USA

problem #24

Jan 012021

Highlander

  • miles
The car jerks upon acceleration. It is so pronounced that it causes whiplash in driver and passenger

- Sacramento, CA, USA

problem #23

May 272021

Highlander

  • miles

A D V E R T I S E M E N T S

When turning on the car the emergency hybrid system states to put in P and take foot off brake. Car will not stop. When in car wash on neutral car would not go into drive and rolled out and was able to find spot but couldn-€™t turn off and back on. Has occurred multiple times. Multiple Warning lights on dash light up when it occurs.

- Broomfield , CO, USA

problem #22

Mar 042017

Highlander

  • 69,758 miles
I was driving the vehicle when a bell sounded and on the dash it indicated the car was over heating. I was going about 35 mph through a town. I had been driving through the mountains prior to this happening.

- Littleton, CO, USA

problem #21

Mar 032021

Highlander

  • 66,000 miles
My transmission all of a sudden is hard shifting and whines. Transmission fluid is full of metal shaving and dark fluid noticed. No warning of any kind. Now being told it needs a new transmission 6K miles just past factory warranty. I have read that numerous people have this issue but no recall has been issued.

- San Antonio, TX, USA

problem #20

Feb 052019

Highlander

  • 48,939 miles
I had this car 2017 brand new, after 10000 mile, I heard some noises for my front wheels, I did my oil and maintance service often by Toyota dealership, I told them all the time about brakes and front wheel make some noises, they always everythings looks fine, after 2 yrs I had engine check lights on, I went to Toyota dealership, and they sayed it S not covered I have pay my own money for fixed, they sayed engine misfire on cylinder, for new car only driving 2yrs, it S happened Feb/05/2019, after 6 months they found front passenger outer cv boot leaking and I have to pay my own packet too, and now I have again problem, when I am driving on freeway about 70 mgh I heard some noise on my car back seats down, when I looked under my car there is no crack or leaking, looks everything good, I dont know where is noices comming from my under car, I just went to maintence today again Toyota dealership they sayed everythings normal, I dont know now what should I do, I am not really happy with my new car and with Toyota

- Castro Valley, CA, USA

problem #19

May 012020

Highlander

  • 39,000 miles

A D V E R T I S E M E N T S

At highway speeds or accelerating, a slight pause or loss of power is noticeable. It seems as if fuel is cut off or engine does not have maximum engine power to maintain speeds for very short periods of time.

- Irvine, CA, USA

problem #18

May 152020

Highlander 6-cyl

  • miles
Vehicle keeps stalling without warning while driving, after stalling there is no power, needs a jump start to get going again. Has happened multiple times, vehicle is under warranty and has been to the dealership twice and they keep saying there is no issue with the vehicle.

- Westfield, NJ, USA

problem #17

Dec 112019

Highlander

  • 23,000 miles
The contact owns a 2017 Toyota Highlander. Contact stated that while driving at various speeds, without warning the vehicle would violently shake intermittently, lurch and accelerate. The contact stated that while driving in a parking lot the vehicle inadvertently accelerated while driving through a crosswalk. The brake pedal was depressed to stop the vehicle. The contact stated due to the vehicle lurching and shaking, she has sustained injuries to her tongue, neck and back. No medical attention was needed. The contacted stated that various warning lights would illuminate, the moon roof would randomly open and close, as well as the vehicle would shift gears violently. The vehicle was taken to dealer whom performed a software update. The contact stated that these were ongoing failures. The vehicle was taken to Toyota of greensburg (4964 us-30, greensburg, pa 15601 (724) 552-2761) where the failure could not be duplicated and diagnostic testing results found no failure. The contact stated that an inspector from the manufacturer Toyota was to inspect the vehicle however, no final reports have been completed. The contact mentioned that the inspector stated that he was unable to duplicate the failure. The contact was awaiting call back from the manufacturer. The failure mileage was approximately 23,000.

- Pittsburgh, PA, USA

problem #16

Sep 042017

Highlander

  • 4,000 miles
This engine burns oil. 1/8 of an inch per week. If a person does not check their oil very often their engine will fail and lock up. This could happen when driving and cause a serious accident.

- Orlando, FL, USA

problem #15

Oct 012019

Highlander 6-cyl

  • 14,680 miles
The contact owns a 2017 Toyota Highlander. While the contact was parking the vehicle, it suddenly sped forward, drove over a median, and crashed into a tree. There were no injuries and a police report was not filed. The manufacturer offered to inspect the vehicle or process a request for the vehicle to be repurchased. The contact was unsure of which option to take. Darcars Toyota frederick (5293 buckeystown pike, frederick, md 21704, (301) 696-6300) was contacted, but did not diagnose or repair the vehicle. The cause of the failure was not determined. The failure mileage was 14,680. Manufacture was notified.

- Hagerstown, MD, USA

problem #14

Oct 062019

Highlander

  • 71,000 miles
The vehicle stalled twice on me at a red light. No power to steer. This both happened at a city near Washington DC. Had my battery and alternator checked. Both came back as in great condition. Almost got hit twice from behind cause of the stalling.

- Waldorf, MD, USA

problem #13

May 042019

Highlander

  • 41,000 miles
Car stalled has happened more than 5 times at parking lot - gas station - home - restaurant - car wash car has stopped while driving on main street 1 time

- Harbor City, CA, USA

problem #12

Jun 012017

Highlander

  • 15,966 miles
The contact owns a 2017 Toyota Highlander. The contact stated that the vehicle stalled while driving various speeds. The coffee cup icon displayed on the instrument panel during the failure. The failure was experienced numerous times. The vehicle was taken to hudson Toyota (599 routes 440 South, jersey city, NJ, 07305, (201) 201-5483). The dealer inspected the vehicle, replaced the engine oil, replaced the filters, and rotated the tires. The dealer informed the contact that a metal fragment was located in the motor area; however, the dealer was unable to remove the metal object that was located in the motor. The dealer concluded that there was an electrical failure. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 15,966.

- Jersey City, NJ, USA

problem #11

Feb 092018

Highlander

  • 20,000 miles
I stopped at my neighbors house to give her something, I left the engine running when I went in to her house as soon as I went into her house I heard a noise looked out and couldn't see the car, I went out side and the car had jumped in to gear and went into her garage ( the door was open) the car hit her bike, golf clubs there was a 2X4 on a chair the car hit the 2X4 and then the other end of the 2X4 hit her washing machine witch stopped the car.the door was locked so I went home (3 houses from her house) to get the other set of keys the car still wouldn't unlock so I used the the key that is in the remote control to unlock it and shut the engine off.I can't believe the car locked because the keys were in my purse that was in the car.the 2X4 went into the engine and a tow truck had to take it to the garage.I can't believe the car jumped into gear and moved on its own. At one time when we had and oil change my husband told the service manager that when we put the car in gear the car would make a clunk noise and he said they all do that. Maybe they do but I wouldn't think so after what happened.

- North Port, FL, USA

problem #10

Jan 242019

Highlander

  • 27,800 miles
I was driving on an interstate with dynamic speed control on. The car slowed appropriately to match the speed of the the vehicle ahead of me. Suddenly several warning lights and messages appeared: Master warning light, check engine, check AWD, go to Toyota dealer, engine power loss.the car slowed to about 35 miles an hour (in a 65 mph area) while traffic in front of me was at (or above) the speed limit. I was able to safely get to the shoulder and turn the car off. I took a few minutes to use my smartphone to find the nearest dealer and planned to go off the exit (which was just a few yard ahead) and try to make it to the dealer on side roads. When I restarted the car all lights and warnings were off and the car drove without incident until I reached the dealer near my residence, about 100 miles away. The service rep at the dealer advised I had traveled too far since the incident for their computer analysis to work and he had no advice except to go to the nearest dealer if it ever happened again. I would like to have some info on how to avoid such an incident again.

- Royersford, PA, USA

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