pretty bad
Typical Repair Cost:
No data
Average Mileage:
800 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. not sure (2 reports)
  2. software update to switch between mi/h and km/h (1 reports)
2016 Toyota Prius accessories - interior problems

accessories - interior problem

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2016 Toyota Prius Owner Comments

problem #3

Feb 172016

Prius Four 1.8L Dohc 4-cyl

  • CVT transmission
  • 97 miles


According to Consumerreports.org, Toyota makes good cars. However, I think the 2016 Toyota Prius manufactured in January and February 2016 and delivered to the United States are lemons. Before purchasing a new 2016 Prius Four, I attended the North American International Auto Show held at Cobo Center in downtown Detroit. This show is located two miles from Canada so there is a large Canadian attendance. This year 815,575 people attended.

When I visited the Toyota booth, Toyota offered a $500 incentive if I purchased a new Prius before the end of February. I also qualified for an additional $750 incentive as I am a recent Tribal college graduate. I am a commuter student from Michigan to Ilisagvik College at the top-of-the-world in Barrow, Alaska.

After reviewing the Toyota owners manual, I purchased a new 2016 Prius Four on February 16, 2016. The literature on the Toyota factory website says my Prius is equipped to switch from English to metric units. Unfortunately, Toyota failed to disclose that any Prius manufactured in January and February and delivered to the United States did not have this feature working correctly. Without the ability to switch to metric units, by government mandate, my Prius does not meet Canadian Motor vehicle safety regulations. I agree with the Government of Canada that it is a safety hazard to have the 2016 Prius speedometer display in miles per hour units instead of kilometers per hour when you are driving in Canada, Mexico, or other foreign countries. Motor Vehicle Safety Regulations (C.R.C., c. 1038) - Transport Canada I don't think it is a good idea to promote Toyota vehicles at an international auto show located two miles from Canada that will not meet the Canadian Motor Vehicle Safety Regulations.

The Motor Vehicle Safety Regulations of Canada on page 81 under the heading “speedometers and odometers" states the “speedometer shall indicate the speed of the vehicle in kilometres per hour or in kilometres per hour and miles per hour. The unit or units of measurement shall be identified on the speedometer or at a location adjacent to it.” Read more: http://laws-lois.justice.gc.ca/PDF/C.R.C.,c.1038.pdf.

Toyota has apparently failed to reveal a material fact that the Prius sold to me does not meet the Canadian Motor Vehicle Safety Regulations. There was no disclosure on the vehicle Monroney sticker that this Prius has a disabled or deleted English to metric unit speedometer display.

After 10 months from my date of purchase, the only remedy Toyota offers is for me to purchase a new Prius to replace my new Prius at my expense.

As Mendel Leisk points out, when I purchased my new 2016 Toyota Prius, I did not know I was purchasing a lemon vehicle with vaporware software. There was not a clear and conspicuous disclosure that Toyota deleted the option to select between English and metric units which will affect multiple vehicle systems such as navigation, heater/AC, speedometer, and odometer. Some people recommend I purchase additional equipment at my expense as a partial remedy, but these solutions do not correct the issue of my navigation unit and other systems being unable to display metric units when I drive outside of the United States.

This 2016 Toyota Prius defect significantly affects the resale price of my 2016 Prius because my 2016 Prius does not meet Canadian safety standards. I have been advised that car dealers are reluctant to purchase vehicles with potential safety recalls.

Since Toyota advised the only way to fix my new defective Prius is to purchase a new Prius, this week I contacted my local Toyota dealer regarding purchasing a replacement car. The salesperson emailed to say regarding purchasing a new replacement Prius, "Sorry to hear about the km/h mix up. Soon (if I purchase a new replacement Prius) you will be able to put that headache behind you."

I paid an extra $1,935 for the Toyota Advanced Technology Package when I purchased my 2016 Prius Four so I could avoid any issue with purchasing additional accessories such as a GPS or dashcam. Now, the cost of purchasing a new Prius to replace my defective lemon 2016 Prius is an additional $14,000 to $16,000. It does not seem fair that Toyota customers will need to pay more and continue to be inconvenienced by Toyota factory defects.

I have patiently waited 10 months for a Toyota solution to fix their speedometer and metric unit issues. I also waited six months to receive a Toyota solution to my constantly rebooting navigation system. How much longer should Prius owners wait for a Toyota solution?

Toyota advertises, "Let's go places." For truth in advertising, Toyota should really say, "Let's go places, except to Canada, Mexico and the rest of the planet because some Toyota speedometers can't display metric units."

If Toyota can't fix the speedometer software in their 2016 Prius vehicles, as a manufacturer, I believe they should get these lemons off the road. Toyota can crush my vehicle at their factory and replace it under the Toyota limited warranty.

- ff/medic, Ann Arbor, MI, US

problem #2

Jul 012016

Prius Hybrid

  • Automatic transmission
  • 2,000 miles


- olahga, Albuquerque, NM, US

problem #1

Apr 092016

Prius Prius 4

  • Automatic transmission
  • 180 miles

apparently if you want to be able to change miles to kilometers you need to add the option that no one was aware of at the dealership or even the technical help on toyota's call line. I drive back and forth between US and Canada and have no idea how fast I am driving while in canada.( my last prius I just pressed a button) Not only is this dangerous but you gave me the ability to change fahrenheit to celsius but not miles to kilometers. That was just plane stupid and I made sure I posted on face book so everyone I know is aware as this is almost fraud and I can't believe its not illegal not to have KILOMETERS PER HOUR so you know the speed limit when there is only 2 choices in the world. No one can even tell me if there is a fix for this. I had the vin # ran through toyota's data base and no its not just me this car the prius 4 with the extra add on's, navigation sunroof, entune sirius radio that costs quite a lot of money doesn't come with kilometers!

- Anna F., Okanogan, WA, US

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