This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact stated the vehicle experienced a complete loss of power. The failure occurred without warning. The vehicle was taken to (hendersonville Chrysler Dodge Jeep Ram located 401 duncan hill rd, hendersonville, nc) where the failure could not be replicated. The manufacturer was notified of the failure. The vehicle failure mileage was approximately 96,000. The VIN was not available.
Can stalls while in motion after cold start. Usually while 25 - 45 miles per hour. Car seemed to lose power brakes and steering moments before stalling. On city streets. Has happened 20 plus times since purchasing the vehicle new. There are not any engine codes associated with the stalling.
The car goes from the "run" position to the "accessory" position all by itself while driving on streets. When that happens you have no power steering or brakes and the engine turns off. Since you have no steering or brakes, you can't control the car or stop it. Very dangerous/ life threatening. There was a recall for this on 2010 Town & Country's, but they tell me that my car is 4 months outside of that recall. So they know it was an issue and still is.
While driving the car in town it has now (3rd time) randomly shut off. It has happen while going anywhere from 10-40 mph. The traction light flashes for a quick second and then you lose all power. This includes the breaks and steering. Was able to coast to the side of the road. Put the car in park and start the car back up and it has run fine. It has become more frequent recently and is a very serious situation as we have avoided an accident twice with other cars around us almost hitting us. This should be recalled as I have read over 200 different reports on various sites. We took to a dealer and they were not able to get a code to pin point what is wrong. I have heard the erg valve was replaced on some and it has solve this issue. If Chrysler doesn't want to look into this reoccurring problem it is horrible. I hope a death doesn't have to occur before they look into this.
The contact owns a 2010 Chrysler Town and country. On multiple occasions, while driving various speeds, the vehicle would suddenly stall. After restarting the engine, the vehicle would operate normally. The vehicle was taken to landmark Chrysler (6850 mount zion blvd, morrow, ga), but the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was 96,000.
- Riverdale, GA, USA
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My wife was backing out of a driveway, the engine shut off and the power brakes and power steering didn't work. The vehicle drifted into the road because she was unable to stop in time. There were no other cars involved in the incident.
Vehicle started having issues in 2014. Vehicle just would not crank one morning. Got a jump start and took it to autozone and got a new battery. About 3 months later the same thing happened. Got a jump start, went to autozone and they found nothing wrong with battery, alternator or starter. Autozone gave me a new battery anyway. About 4 months later, happened again. Brought vehicle to Chrysler for win module recall fix and explained what was happening. They said handling the recall and a new battery should fix the problem. About 2 months later, had the same problem. Chrysler replace win module again and I got Chrysler to replace battery at this time as I explained that the battery was being affected due to the part that was being recalled. All was fine for about a year or so and then started happening again. Brought it back to Chrysler and they said battery had a dead cell. I explained that they had just put the battery in about a year ago and it should be under warranty. They told me, "we don't do warranty replacements on warranty replacements". so, I am just dealing with the battery right now. Most recently, about 3 months ago, dash board warning lights started all coming in at the same time. Then they would all go off and one side of the dash illumination would go out. Next start up, illumination would be fine again. This happened several times over a couple of months. Then, one day while driving, the power steering went out, the traction light came on and the vehicle shut off! was able to put vehicle in neutral and restart. This happened a few times in a month, but was always ok after one restart. Now, it keeps happening and only lasts a few minutes before needing to be restarted again. Afraid that this is going to happen while turning across oncoming traffic or in a situation where we can not pull over to safety and will get rear-ended.
Randomly loses power, sometimes a split second, other times a complete shut down and doesn't let key go. Sometimes it causes things to stop working, like cruise control. More often when lights are on and other things used, like A/C or turn signals. Sometimes when only lights are used, and sometimes lights not even on.
Engine shuts off while in motion in drive mode. This happens at any rate of speed, 70 mph to 10 mph, in good weather conditions, on the highway and local streets, driving straight or turning slightly. The ABS module tested bad 9 months ago and was replaced by auto electric specialists of houston. This did not solve the problem. I have not had the ECM replaced. My Chrysler dealership cannot find the problem and has told me to keep driving and to bring the car in right away if the issue happens again. The car scares me!!! it has shut off three times now in the last year. I wonder if this is the same problem that has now been reported with the 2017 Chrysler pacifica?
On many different occasions, my 2010 Chrysler Town and country will shut off while driving. All of the warning lights illuminate on my dashboard, the power steering shuts off, and the engine shuts off. I must coast to the side of the road, without power steering, and turn the key to the off position. Then, I must restart the vehicle. It always restarts, but this happens about once every 2 weeks. After reading the recall details of the 2017 Chrysler pacificas, the description of the problem matches the problems I am having. My mechanic has inspected my van, but he cannot diagnose any problem unless he, himself, experiences and witnesses the stalling occur. Problem happens while in motion. It has happened slowly in a parking lot, and it has happened at 55 mph on a highway.
2010 Town and country engine died when in motion going around 35 mph also died when coming to a stop at stop light. The electronic stability control light went on when engine cut off. Loss of power steering and power brakes. Was able to put it in park and restart.
Car engine dies making brakes gas pedal and steering go out! car complaints.com has a report on this problem?! directed me to this website. Please help fear for mine and kids safety driving this vehicle under these circumstances! we were driving while this took place.
While driving the van it randomly shuts down the engine and it is very difficult to steer. You cannot accelerate out of the path of traffic. This is extremely dangerous!
The last two days in a row, my van has shut off while I was in the first 2 minutes of driving it in the morning, going about 25 miles an hour in a residential neighborhood. The first time it happened right after I turned right at a stopped sign. The second time I had just gone over a speed hump (slowly). The engine totally shut down while still in drive. I braked (without power) to a stop, put the van in park, turned the key off, and then restarted the van. No problems after restart. Restarted just fine. But this has happened two days in a row. This seems like it could be extremely dangerous!
We've had a sporadic, reoccurring problem where the engine shuts down while driving down the road. The van will lose acceleration, the power steering fails, (at least one time the power brakes failed as well) and the traction control light illuminates. As these happen, you realize that they were caused because the engine has just performed an uncommanded (by the driver) shutdown. Unfortunately, none of these symptoms are necessarily immediately obvious. For instance, when traveling straight (not using power steering), at low speeds (not accelerating), the first indication of failure is that the traction control light has illuminated. The far more concerning issue is when you realize that the engine (and systems) has failed while attempting to turn through an intersection. After the engine fails it will restart immediately. The issue is controlling the vehicle -after losing power steering, the ability to accelerate, traction control, and brakes - through the failure, in traffic, often on contaminated roads (rain, snow, or ice are common fall through early spring where we live) to be able to safely restart the engine. This problem began two years ago. It happened a few times in the winter over a couple week span and then went away. The next fall (8-9) months later it began doing it again. The occurrences this time were more frequent. We were told by the dealership that they were unable to duplicate our failures due to the intermittent nature of the problem. After a several weeks, the failures stopped. Now at the end of summer, it's been probably 9-10 months since the last occurrence, it has started again. Several occurrences in the last week. From what we can remember, the failures occur with the first several minutes of the trip (sometimes more than one within a few minutes) and usually at lower speeds. We can't remember an event above 40 mph.
Van fails to start or even turn over. Happens without previous warning. When key is turned, only a short crank of the engine occurs and nothing else. Typically lasts between 15 minutes to 2 hours before vehicle will start. This has been happening since vehicle was new. Estimate occurrence between 12-18 times. Win module replaced under warranty and tipm flashed numerous times. Starting to occur more frequently in the past 6 months, approximately once a month. Everything else electrically works in vehicle when this occurs, including power doors, windows, etc. Vehicle is stopped and there is no pattern to length of time sitting, angle parked at, or anything. Has happened in garage, parking lots, and most recently in car wash.
The engine of my 2010 Chrysler Town and country shut off while traveling on the highway at a speed of approximately 60mph. It has happened two other times at lower speeds while in town. The issue left me and my family in danger of a highway collision. This problem appears to be with the ignition switch spontaneously dropping into accessory mode which matches a recall for the same issue in other Town and country's very close to the date of manufacture of mine. That recall was 14V373. My van was manufactured four months after the recall window relating to the ignition switch issue which subsequently disables the airbags and other safety equipment. The specific part that was the issue in 14V373 and what I believe to be the issue here is the win module.
2010 Chrysler Town & Country completely shuts off while driving, rpms dropped below 1 and power steering completely gone. Took car to my mechanic was told win module, towed car to local Chrysler dealer and paid diagnostic fee after being told that recall had already been completed, only to be told by dealer that fuel pump bad and battery needs to be charged. I am doubting the fuel pump would cause car to completely shut down. This is very unsafe and could have been potentially fatal as I had my young children in the car and was seconds away from heading over a big bridge.
At a slow speed of about 5 to 10 mph, my vehicle would shut off leaving me with no power brakes, power steering, and in the path of cars behind me almost hitting me as well. It always happens when I am turning left or right at a slow speed. I have had the wireless ignition control module, battery, and key fob replaced already by the dealer.
A D V E R T I S E M E N T S
- Henderson, NC, USA