This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Escape. The contact stated that while exiting the highway at about 40 mph, the power steering assist warning light illuminated causing the steering to become difficult. The contact veered to the shoulder of the road, turned the vehicle off. The vehicle was towed to the contacts residence. The contact managed to drive the vehicle to a dealer (bob moore Ford 8948 S I- 35 service rd, Oklahoma city, ok 73149) where it was diagnosed and determined that the power steering failed and needed to be replaced. The vehicle was not repaired. The contact mentioned NHTSA campaign number: 14V284000 (steering) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 109,000.
FIRST OF ALL THE SINGLE DATE BELOW DOES NOT DOCUMENT THE NUMBER OF TIMES THAT THIS PROBLEM HAS HAPPENED. WHEN I'M MAKING A RIGHT TURN AT LOW SPEED THE STEERING LOCKS UP AND HAS CAUSED ME TO ALMOST HAVE AN ACCIDENT. IF I PULL DOWN HARD ON THE WHEEL IT BREAKS LOOSE AND RETURNS TO NORMAL STEERING. I'VE GONE ON YOUTUBE AND FOUND MANY PEOPLE WITH THE SAME DEFECT AMD AS ME THEY SAY THAT THAT THEY ARE NOT COVERED UNDER THE RECALL THAT IS DOCUMENTED BELOW. MY CAR WAS MANUFACTURED AT THE KANSAS CITY PLANT AS THE OTHER CARS IN THE RECALL. I THINK THAT I SHOULD QUALIFY. PLEASE SEE TO THIS ASAP. THANK YOU ! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Several frightening incidents took place while driving this vehicle in which the steering gave out. I took it to the local Ford dealer and paid for them to look at it and they couldn't find anything wrong. It went out the third time and I refused to drive it because it was not safe. I got it towed to the dealer and they repaired it. The fact that this can happen while driving on an interstate ( it happened to me) is quite unsatisfactory. I was fortunately able to get it to the side of the road and turn off the engine and restart it and it worked. However the final straw came recently and I was nearly hit by a school bus. This steering issue needs to be recalled.
About 4 months after purchasing my Ford 2008 the steering column locked up and has become difficult to drive. It was diagnosed with having an electrical power steering failure, which is similar to having no power steering fluid. As a result, I can't drive on highways and it's increasingly dangerous to drive the car period. I brought it to my local Ford dealership and it's a $1500 fix to replace the steering column; which is what's needed, which I don't believe I should have to pay for. When researching this on youtube, I found it to be a serious problem that comes up often. Ford is aware of it and it seems will only include VIN's they want to. I think mine and all 2008 should be covered under a recall, this is a dangerous problem that they new about and refuse to fix it because it cause to much? I could have been killed, not knowing this problem. My reactions as a safe drive is what prevented me from being in a serious accident at that time. I'm including the invoice which shows the evaluation of the car, Ford should not have a choice as to whether or not they should cover a vehicle. Ford produced a vehicle that has a problem, that shouldn't be on the consumer. Please view youtube on this topic, there are numerous videos on the 2008 topic and the problem people are having. Anything you can do to help this situation is greatly appreciated. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I had just left the laundromat I was going to run grab me a bite to eat while waiting on my clothes and as I pulled out of the parking space, "power steering assist fault popped up on my dash. So I thought my power steering was low. There was a auto zone on the way to the restaurant so as I went to turn into auto zone I head a loud pop and then I couldn't turn my steering wheel and 2 cars almost hit me coming in from the opposite side.
The contact owns a 2008 Ford Escape. The contact stated that while driving there was pinging sound coming from the steering. The contact stated that the steering vibrated and moved from side to side. The contact stated that the vehicle followed in the direction of the movement of the steering wheel. Dorsch Ford Lincoln Kia located at (2641 eaton rd, green bay, wi 54311 (920) 469-3000) informed the contact stated that the vehicle was not subjected to a recall. The contact was informed that the failure was due to the failure of the steering torque sensor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,600.
The contact owns a 2008 Ford Escape. The contact stated that upon his daughter starting the vehicle, the power steering ceased without warning. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was not subjected to a recall. The vehicle was then taken to palmetto Ford Lincoln located at (1625 savannah hwy, charleston, SC 29407). The contact was informed that the vehicle was previously repaired under NHTSA campaign number: 14V284000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,530.
When the vehicle was parked the steering wheel would rock side to side about a quarter of an inch and then as we were driving down the highway taking a corner the elecktronic steering completely fail almost causing us to wreck.
While driving my vehicle the power steering system reverted to manual steering mode due to an electric power steering system fault related to the torque sensor. The loss of steering assist while driving required higher steering effort at lower speeds, which may increase the risk of an accident. I took it into a Ford dealer to run some diagnostics and they confirmed that it needs a new steering shaft torque sensor. There was a recall from Ford (14S05) for this exact issue that impacted more than 1 million vehicles in North America. I am told my vehicle is not part of this recall but if it is the same vehicle with the same exact issue, I don't understand how it is not covered by this recall.
The contact owns a 2008 Ford Escape. While driving at various speeds, the steering wheel vibrated uncontrollably and became inoperable. The TPMS warning light was illuminated. The local dealer was not contacted. The contact referenced the failure to NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 137,000.
The contact owns a 2008 Ford Escape. The contact stated that while attempting to pull out of a parking space, the steering wheel ceased with the power steering assist warning light illuminated. The contact also stated that the failure was constant. The vehicle was taken to tom masano Ford, 815 lancaster ave, reading, pa 19607, where it was determined that the steering torque sensor needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 113,000.
The car was taken out of long term storage 18 months ago and all the recalls done. I have two safety issues. First of all twice, I have lost power steering control while driving on the 80 mph highway. All of a sudden I have to use my might to control the steering manually which catches you off guard and makes the steering wheel unexpectedly difficult to maneuver. The bozeman Ford dealership cannot find the issue. Second issue that just occurred and now getting worse each time I drive is the steering wheel column loudly shaking. This is getting worse and worse and began to occur whenever I was stopped. Now it seems to begin to shake while I'm starting to drive again after braking to a stop as well. It shakes so much and so loudly I'm afraid a crucial screw will pop out. I'm concerned with my safety as I've seen this happen to other owners of this car...but years ago. It's happening to me now because it was in storage. For 4 years. In case you were wondering, I had everything checked out on this car as soon as I took it out of storage. I do all the regular maintenance at Ford dealerships. I'm concerned this hasn't been recalled as I'm afraid these two events are related and lots of other 2008 Ford Escape owners are having the same issues. These events took place in 2019 and 2020. My steering is having issues with steering power stopping while driving. Secondly I now have a loud shaking steering wheel
When stationary (parked or with brake on) steering wheel shakes vigorously... leading to total loss of power steering after 1.5 weeks car is no longer drive-able
My electric power steering assist has been out for some time now and been using without power steering. My vehicle fits the exact description as the recall for this issur deacribes and was manufactured at the kc plant as well and is a 2008 Escape XLT but yet I'm left responsible and would rather blow the thing up than fix and never druve another Ford again for them not claiming responsibility.
When making a right turn at low speeds the steering locks up. When I force it, it will break loose but this has caused me to come close to having an accident. This happens at random.
The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the steering wheel vibrated intermittently with the oil warning light illuminated. The contact stated that after continued driving the steering resumed normal operation and the low oil level warning light disappeared. The vehicle was taken to bill talley automotive 5250 S laburnum ave, richmond, va 23231, to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V284000 (steering) as a possible cause for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 174,300.
I own a 2008 Ford Escape that has recently been diagnosed with a known recalled issue with the torque sensor. Error code B2278. It has caused the electric power steering assist to turn off. My vehicle currently has no power steering due to this issue that has already been recalled. My vehicle falls under the model and year that Ford recalled the part on, however the Ford Motor Company is claiming they have no responsibility in the repair or replacement of the part. Luckily I was at a slow speed when the power steering went out and did not cause an accident.
The contact owns a 2008 Ford Escape. The contact stated that while driving at 65 mph, while exiting the freeway the steering ceased without warning. The contact managed to steer the vehicle to the shoulder of the road. The vehicle was towed to (tri-state Ford 1503 Pennsylvania ave, East liverpool, oh 43920 (330) 386-6120) where it was diagnose that the steering failed and needed ot be replaced. The vehicle was not repaired. The contact mentioned NHTSA campaign number:14V284000 (steering) as a possible solution to the failure. The manufacturer was made aware of the failure. The contact was informed that the vehicle was not subjected to any recalls. The failure mileage was approximately 210,000.
A D V E R T I S E M E N T S
- Oklahoma City, OK, USA