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10.0

really awful
Crashes / Fires:
44 / 0
Injuries / Deaths:
84 / 7
Average Mileage:
1,938 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Explorer wheels / hubs problems

wheels / hubs problem

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1998 Ford Explorer Owner Comments (Page 14 of 17)

« Read the previous 20 complaints

problem #78

Aug 142000

(reported on)

Explorer 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Purchased a 1998 Ford Explorer, which had four Firestone tires, slowing to a speed of 15mph, right rear tire suddenly blew outwithin seconds it was completely deflated.

- Lynn, MA, USA

problem #77

Feb 032000

Explorer 4WD

  • miles
Both the Ford dealer and tire dealer indicated that the defect was caused by a road hazzard. However, there was no damage to the rim. The bead or bubble extended from the rim to the tread and was about two inches wide and about 3/4" high. I replaced the tire with the spare and used the defective tire as the spare. During my last servicing, it was noted that the spare was flat. No reason was given by the dealer. This defect has made the tires suspect and made my wife very nervous about driving the vehicle. This size should be included in the recall.( dot number: Tire size: P255/70R16 )

- Burlington, CT, USA

problem #76

Aug 162000

Explorer 4WD

  • miles
Left rear tire blew at 65 mph, 100 degree day, 30 minutes at highway speed, 32 psi inflation( dot number: Vnhl 1py tire size: P235/75-15 )

- Overland Park, KS, USA

problem #75

May 012000

Explorer 4WD

  • miles

A D V E R T I S E M E N T S

All four tires have cracked on the sidewall appears to be early signes of separating. Firestone first stated 5/00 there was not a problem, yet replaced only 2 at a reduced cost to me. They have refused to replace the other 3 even though the tires are clearly coming apart at the base of the tread. Firestone stated these are not covered and will not do anything. Please help me to have these replaced.( dot number: W2cu1px tire size: 255 70 R16 )

- Bristol, CT, USA

problem #74

Aug 172000

(reported on)

Explorer 4WD

  • miles
My Ford Explorer has been Ford dealer (only) maintained from new. The Firestone wilderness tires on it were at P235/75/R15 dot vnhl, tubeless radials. They had done 63000 miles when inspected by Firestone technicians and found to have thread line cracking over 360 degrees on all four tires. The remaining thread depth was 0.25 inches on all tires -- wear was even. The thread depth was more than the height of the molded low thread level indicators.( dot number: Vnhl tire size: 235/75/R15 )

- Jacksonville, FL, USA

problem #73

May 032000

Explorer 4WD

  • miles
Tire blew out (shredded) on highway when my wife was driving. Rim damaged as tire virtually evaporated. My wife was able to gain control of vehicle and steer to breakdown lane where she was towed by aaa. Tire replaced at dealer (dinger Ford). Backup documentation (dealer invoice) available upon request.( dot number: Tire size: P235/75R15 )

- Hingham, MA, USA

problem #72

Apr 232000

Explorer

  • miles

A D V E R T I S E M E N T S

No summary( dot number: Tire size: P235 )

- Pasadena, TX, USA

problem #71

Apr 201999

Explorer

  • miles
Sudden tire failure without warning with violent shaking of vehicle, loss of control, resultant overturning roll, crush of roof drivers side, break and inward displacement of windshield, driver stella S. scott suffered head injury with epidural hematoma requiring craniotomy and C7 cervical fracture with nerve injury, multiple bruises, possible thoracic spine injury. 3 passengers with various lacerations, bruises, possible rib fractures.( dot number: Tire size: 23575R15 )

- Gulf Breeze, FL, USA

problem #70

Aug 172000

Explorer 4WD

  • miles
Tire tread is showing sings of separation (cracked around circumference of tire, below tread line). Firestone in springfield, va (703)9226565 confirms that this is a defect, however this is not a recalled tire. This tire was made in Canada vn series, not vd. It is, however, showing the same danger signs the recalled tires are exhibiting. Firestone refused to replace it under the recall, but did offer a prorated cost replacement (once they can find some tires to sell me).( dot number: Tire size: 235R75-15 )

- Alexandria, VA, USA

problem #69

Jul 112000

Explorer

  • miles
All 4 tires have crack lines all the way around where the tread is beginning to crack away from the main tire. The tire has been inspected by the local Firestone dealer and the local Ford dealer and both agreed the tires were seperating and probably very dangerous but said they werent on the recall list and said there was nothing they could do. The Ford mechanic stated he had seen many others with the same dot code with similiar crack lines but they werent allowed to replace them. When the local Firestone dealer was questioned about replacing the tire under its waranty, I was told that if it was on a Ford Explorer, it had no waranty and there was nothing they could do. When I showed him my waranty papers he said it didnt matter, that the Explorer was considered a recreational vehicle and they didnt recognize waranties on recreational vehicles. I contacted the national customer service offices of both companies (Firestone and Ford) but was told that there was nothing they could do until the tire was recalled. At this time only the Wilderness AT with a dot of vdhl has been recalled, not the vnhl which is what I have (even though the ATX tires from the same Canadian plant have been recalled. The tires are making a loud roaring and bumping sound and I have a written report from the Ford service dealer where they inspected the tires and saw the seperation lines on all tires (but I am told they can do nothing about it until it is recalled, even though it may be a very imidiate danger to drive.) I asked doug smith the service manager if they were reporting the damage to the dot code vnhl tires as they were inspected and visually observed and he stated they were not. He stated they only reported whether the tires inspected were ones on the recall or not. Please help, these tires are dangerous but no one wants to take responsibility for them.( dot number: Vnhl tire size: P235/75R15 )

- Fayetteville, AR, USA

problem #68

Dec 251999

Explorer

  • miles

A D V E R T I S E M E N T S

No summary( dot number: )

- Fort Worth, TX, USA

problem #67

Dec 111999

Explorer 4WD

  • miles
Vehicle swerved for no apparent reason, lost control, overturned 4 times( dot number: )

- Bergenfield, NJ, USA

problem #66

Dec 011999

Explorer

  • miles
First incident - flat/blowout on interstate, replaced tire. 2nd incident on right front - 2 bubbles in tire wall found. 1 was approx. 4" in diameter. The other less than 1". replaced that tire as well. This would have been a major blowout if not found. This tire was inspected 2 days earlier with no indication of failure.( dot number: Tire size: P235/75R15 )

- Baton Rouge, LA, USA

problem #65

Dec 011998

Explorer 4WD

  • miles
These are the same at tires that have been recalled but not from the Decatur, il. Plant.( dot number: Not decatu tire size: 15 )

- Austin, TX, USA

problem #64

Jul 302000

Explorer 4WD

  • miles
Tire split apart while traveling in pa on rte 76, stopped on the rim.( dot number: Tire size: 255/70R16 )

- Braintree, MA, USA

problem #63

Aug 152000

Explorer

  • miles
I am currently leasing an Explorer with Wilderness AT tires that were not part of the recall. However, I have a Wilderness AT tire that is showing signs of tread separation (an employee of Firestone agreed that this tire is failing just like the recalled tires). My Ford dealer will not replace the tires because they are not part of the recall and Firestone will only replace them with Firestone tires, which I don't want for obvious reasons. How can they only recall wilderness tires made from their Decatur, il plant" are we to assume that these tires are made differently at their other plants? if so, why are my tires failing the exact same way" what makes me really upset is the fact that they insist that the tires are safe and that it is the tire owners' fault for the tires failures. They refuse to take the blame. I rotate my tires and have the pressure checked with every oil change (every 3000 miles) and still my tires are failing. If the fault was the tire owners fault, then wouldn't you see the same type of statistics from Goodyear tires and Michelin tires" are we assume that Firestone tire owners take significantly less care of their tires than other tire owners? the NHTSA needs to step in and protect the people by forcing Firestone to recall all Wilderness AT tires -- not just the ones Firestone wants to. Even if 80% of the Wilderness AT failures were from tires made from the il plant, does that mean we should recall those tires only" what about the other 20% (where I obviously fall)? don't their (my) lives matter as well? Firestone should not be allowed to handle this situation the way they want to. The NHTSA needs to take charge, save people, and make Firestone take the blame instead of pushing onto its tire owners. Corporations should have to pay for killing people just like people have to.( dot number: Tire size: P235/75/15 )

- Allen, TX, USA

problem #62

Aug 092000

Explorer

  • miles
I did not have a blow-out. What I have that you may be interested in is four tires with cracks on both sides where the tread looks like it would separate. I can E-mail you a photo if you provide me with an address. I had the tires replaced immediately by ntb, and Firestone will probably want them in return for reimbursing me. So, if you are interested in obtaining any of these tires please contact me by 8/17/00. Thanks for your help.( dot number: Vdhl1py tire size: P235-75R15 )

- Austin, TX, USA

problem #61

Aug 062000

Explorer

  • miles
Right rear tire blew out at 65 mph, 10 minutes South of san antonio.( dot number: 7002577 tire size: P2357515 )

- Midwest City, OK, USA

problem #60

Mar 151999

Explorer

  • Automatic transmission
  • miles
Rear tire exploded causing loss of control and vehicle rolled three times, totalled.

- Bloomfield Hills, MI, USA

problem #59

Apr 202000

Explorer 4WD

  • miles
Have had a problem with the front tires wearing on the outside tread. In hich the dealer has been working with me since checking the alignments, inflation and rotating the front tires to no avail to correct the unusual wearing of the tire. The first incident was on 04/20/00 and the tire had less than 10,000 miles. And it appeared that the tire had a cut (small blow out) in the sidewall at edge of the tread area. It was replaced with the spare tire and another Wilderness AT tire was purchased as the spare. The second incident occurred on 08/03/00 and the tire had approx. 13,000 miles on it. This time the damage was more severe, there was a blown out splitting the entire sidewall down into the tread. It was all I could do to keep the Explorer from rolling over.front tires: Unusual wear pattern, cracks in them at the tread/sidewall area, as if they were dry rotted and they also had small cuts in the same area where the blowouts were happening. (pictures were taken) rear tires: Cracks in them at the tread/sidewall area, as if they were dry rotted and they also had small to medium size cuts in the same area where the blowouts were happening. (pictures were taken)( dot number: Vnhl tire size: P235/75R15 )

- Chesapeake, VA, USA

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