This problem may be covered under warranty. Ask your Ford dealer.
7.8
pretty badTypical Repair Cost:
$1,641.00
Average Mileage:
38,559 miles
Total Complaints:
185 complaints
Most common solutions:
- not sure (122 reports)
- replace the transmission (27 reports)
- TSB from Ford reprogramming the transmission control (11 reports)
- replace transmission module (4 reports)
- reprogrammed the transmission (4 reports)
- solenoid assembly replaced (3 reports)
transmission problem
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« Read the previous 50 complaints
2008Dec 01
Explorer XLT 4.0L
- Automatic transmission
- 50,000 miles
When I shift my transmission into reverse it feel like the transmission is about to fall out.
2009Nov 01
Explorer Limited 4.0L V6
- Automatic transmission
- 45,000 miles
My 2006 V6 explorer started out with a problem of jumping, like i was tapping the gas on and off. at that time a wrench symbol appeared on the console but would disappear intermittently. Then the truck starting shifting hard and bumpy always seemed to be in a gear to low. The engine howled at times. One night on the highway it dropped to idle regardless of how much gas i gave it, shutting down and restarting cleared that problem but always the trany continued to shift poorly. Economy what it is i didnt want to take it to Ford as warranty was up. My friend who is a mechanic hooked it up to a hand held diagnostic computer checking for error codes stored by the truck.... nothing. He gave me the tool left it hooked up under my dash and asked me to manually capture info when the hitching was at its worst. It took 2 days of driving with this thing sitting in my lap but finely I got it and the error code pointed to the throttle position sensor. $111 part at ford I thought they gave me the wrong part it looked a good bit different then the one I removed from the truck (easy to do) Ford insisted when I called that it was correct it had been REDESIGNED. Bingo a 15 minute change over and i cant even believe how different the truck runs night and day i don't recall it running so well brand new. My wife took it for a test and said it felt like the truck lost 5000lbs shifted like a sports car, i kid you not I'm so glad I didnt take it to Ford and waste a ton of money maybe to never find out the correct answer, remember the truck never stored the error code only because i had the good fortune to drive for 2 days with a computer hooked up did we catch it. Sadly Ford must know of some problem with the TPS because as I said the new one is completely redesigned with metal in places where the other had plastic. Seems to come in handy for the truck to know what position your gas peddle is in to shift gears :) Not sure if this will help all the problems but a lot of people on this site seem to have similar issues may not be the transmission at all. hope this helps.
A D V E R T I S E M E N T S
2010Jul 20
Explorer
- 42,000 miles
I bought a 2006 Ford Explorer because my husband has a F150 and really loves it. got a good deal on the vehicle and even test drove it, no issues. About a month after purchasing the vehicle, the transmission started slipping and jerking into gear. I also have the hard reverse shift. Really scary stuff. I have not had it looked at yet, actually not too sure what to do. I bought this vehicle because we are planning to start a family and I am not sure about the safety now. Would I buy another Ford?? I would definately think twice.
2010Jul 14
Explorer 4.6L V8
- Automatic transmission
- 40,000 miles
We just purchased a 2006 Ford Explorer from a reputable dealership in Moline, IL. During the test drives, the car drove very well and I didn't note anything wrong with the transmission. Now, just 4 weeks later and slightly more than 40,000 miles, the car lunges forward when coming to a stop. It feels just like you've been hit from behind. In fact, I was in the drive-thru of a fast food place about to give the person my money (so I'm not going very fast at all) and it downshifted so hard, I looked up into my rearview thinking I got rearended. I've been in contact with the dealer, but this really has us concerned especially with all of the complaints I've been reading on the Ford Explorer transmission problems. Clearly this is a problem that Ford needs to address.
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2010Apr 01
Explorer XLT 4.0L
- Automatic transmission
- 45,000 miles
I brought my car in for the recall, Shft Plate replacement, they kept the car two days ran diagnostic Said the PCM needed to be replaced ( main Brain) after keeping the car for 4 more days they told me the transmission needed to be pulled $630.00 to let me know what needed to be fixed!!!!~ I asked if it had anything to do with the recall they replied NO IT HAD NOTHING TO DO WITH THE RECALL...Funny I had thought they just said they didn't know what was wrong so how is it they knew for sure it had nothing to do with the recall! RED FLAG!!!! I asked for my vehicle back did some research TPS sensor seems to be a problem for other Ford owners, so My husband is changing it out ....I have no answer if that is the correction for the problem BUT it is worth the shot! I will keep you posted!
RYTYJAY
A D V E R T I S E M E N T S
2010Jun 29
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 54,172 miles
Why are these transmissions built as disposable? I mean, you have no dipstick to check levels or color or filings. You can't even get it serviced at the dealership? "Drive it until it dies" is what the service guy told us at Fiesta Lincoln Mercury in Mesa AZ. What the Hell is that kind of service? What ever happened to "FORD QUALITY is JOB 1"?
2008Jul 13
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 20,205 miles
I had an issue with the transmission jerking when coming to a stop. I had the problem corrected under warranty in 2008 at 20,000 miles. It is now starting to do it again. I called the Ford dealership where I purchased it from and was told that I would have to pay for it now because the vehicle is out of warranty, and there has not been a recall. This is approx. a $1500.00 repair. I have put 30,000 miles on it since the last repair. So be prepared to have this done multiple times if you keep yours.
2010Feb 08
Explorer V8
- Automatic transmission
- 90,000 miles
We bought our 2006 Ford Explorer from a dealership we have used several times. No complaint with them. It was used, as is. Almost immediately it we noticed it jolting hard when putting in reverse. Last winter it would sometimes sound like the transmission was reving up while driving at moderate speeds. Took it to transmission repair and they couldn't find anything wrong. Kept it a week and noticed the problem, but couldn't diagnose it. Spent 300. for new fluids, and servicing plus whatever else they did to diagnose. No change. About a month later, we had a radiator leak and when we got a new radiator, the driving problem stopped! Mechanic said he couldn't explain that one. Lurching when reversing is still going on and now, at 103,000 mi. it is sometimes sounding like its suddenly gearing down when coming to a stop. Am sick of this
2009Apr 15
Explorer XLT 4.6L V8
- Automatic transmission
- 25,000 miles
Bought 4/19/06 brand new. My Explorer feels like I am getting rear-ended every time I come to a stop!! I dread putting my foot on the brake at all. Not sure exactly how long this has gone on because I am the primary driver and me being a female, well there you have it. Anyway I had mentioned this to my husband a long while back and he told me that a friend of his told him that he had an Explorer and it did the same thing and that he had heard that all newer Explorers did this. (My husband is not mechanically inclined.) I had my doubts but let it go with that until now.
I am sick and tired of getting rear-ended!!! I am going to take it to a local dealer, who I bought the truck from while under different management, and see what they say. My 6 & 7 year old grandchildren even noticed the problem and asked me what was wrong. I intend to find out. But after reading all the complaints on this site I think Ford should step up to the plate and do something about this. I have worked in Emergency Medical Services for over 20 years and seen a lot of accidents due to a veriety of make/model auto malfunctions along with your typical driver malfunctions. I think any time a vehicle is operating out of the intended normal range it could result in an accident. This is where Ford, or any other maker, should take matters in hand and help their consumers. After all we, the consumers, are what keep these companies in business. I have always been a Ford person and this goes back to my father and his father. Ford please don't let us down!!
A D V E R T I S E M E N T S
2010Apr 05
Explorer XLT 4.0L
- Automatic transmission
- 60,000 miles
The dearler told me they need to tear down transmission to check. Ford said it would be approx. $600.00 to find problem and between 1800.00 and 2500.00 to fix. I don't understand transmission, but a trusted independent said it was a Ford design problem that lasted three years. Have not had it fixed yet. The media has spent all their time on Toyota recalls and Ford continues to turn out junk.
2010Apr 05
Explorer Eddie Bauer 4.0L
- Automatic transmission
- 44,000 miles
I reported to the Hawaii dealership Cutter Ford, that I had a hard shift when I placed my vehicle in reverse. Hard Jolting. The service department advised me that this is a normal feeling for most Ford Vehicle. They initially checked it out and stated nothing was wrong. however continue to drive and If I experience the problem again. To bring it into the service department for further investigation. This problem continues and almost caused an accident. I returned my vehicle back to the dealership and told them to fix the problem or I will send a letter of complaint to Ford Motor Company.
2010May 01
Explorer
- Automatic transmission
- 40,000 miles
I have read all the transmission complaints for the 2006 Exploder on this site. Everybody lists the resolution to their problem, but does anyone know what is actually failing inside the transmission? What did Ford fix with model year 2007 (only 4 complaints Vs 141 for 2006).
2010Apr 26
Explorer XLT 4.0L V6
- Automatic transmission
- 60,000 miles
Car hesitates shifting into gear after coming to a stop. What is even more annoying is that it will randomly shut off. I am reporting this problem in 2 areas, since it seems to be related. The transmission hard downshifts mostly when slowing down to go around curves or coming to a stop.
A D V E R T I S E M E N T S
2009Jun 15
Explorer RSG 4.0L V6
- Automatic transmission
- 40,000 miles
My Explorer had run pretty good until last summer. At that time the radiator began to leak and at the same time the transmission started to hesitate. Since the car was out of warranty, I paid to have the radiator repaired and re-installed. Almost immediately after the transmission began to hard shift. This happens mainly when slowing down and re accelerating. If I come to a hard stop, the car goes out of gear completely for a few seconds...after which it shifts very hard back into gear. I've taken it in to a transmission shop, only to be told that there is nothing wrong with it. Sounds like I'm not alone with this problem. Ford needs to follow suit with Toyota and take care of the problem. Never buying Ford again.
2009Nov 25
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 42,000 miles
Wow! I did a search on Google just to see what might pop up for "bad jolt when shifting from park to reverse in a 2006 Ford Explorer" and had no idea about this site or the number of additional individuals with the same problem. I have not taken the car into the dealer yet as I don't want to get hosed as many of you have with this same issue. There was a suggestion regarding the replacement of the Throttle Position Switch TPS which I will likely try to see if it improves the problem. As it stands now I am gravely concerned about the condition of the transmission and what permanent damage may have occurred. The car only has 46,000 miles and should not be having this type of problem. If the TPS doesn’t work I’ll be talking to the dealer and if not satisfied with their recommendation will be seeking legal advice.
2010Mar 04
Explorer XLT V6
- Automatic transmission
- 43,100 miles
Purchased my 2006 Ford Explorer from a GMC Lot in Moreno Valley, California a few years back and thank good for GMPP warranty which cost me an additional $2700 dollars at the time of purchase. You will understand why by reading below. About a month after purchasing this Ford, it starting shutting off when driving. After about 4 months of visiting Ford regarding the same issue, they replaced the throttle body being an ECM update made no difference (warranty item). Now to the recent nightmare...about a month ago, the transmission began shifting hard, started to slip, and when putting it in reverse to back out of the garage, wow...it was like getting rear ended. Took it to AAMCO last week and was told the transmission needed a rebuilt (go figure), estimated cost $3100 with a 12 month, 12000 mile warranty. Immediately drove it back to Ford (Temecula) and told them once again their product was crap.
After one day of review, Ford confirmed the transmission required a rebuild. Ford called the GMPP folks and they are replacing the transmission with a non-certified Ford transmission and offering me a 24 month, 24000 mile warranty. Again, thank god for purchasing the extended warranty which still gives me an addition 12000 miles on my piece of junk just in case the engine decision to blow up. I was told today that the transmission would be installed on Monday (3/15/10) and should be ready for pickup by Monday evening. I pray this will be the last of my Ford issues for awhile but I will not hold my breath.
For all of you with transmission issues, an ECM update will NOT solve your problem. The servos in the transmission have a 75% failure rate meaning that if they go, your transmission will fail. My thought is I will keep this car until just about the time the warranty is about to expire and then I will trade it in for a Chevy Tahoe or Yukon. As a long time Ford fan, I have lost faith in Ford's products. What a shame.
2009Sep 12
Explorer ES V8
- Automatic transmission
- 25,000 miles
read the complaint from another ford explorer owner and i got the same 2006 from carmax had the same thing happen with the stopping and the jolt. took it back the next day and they took it to the ford dealer to fix it. got it back in a week fine for now but i read all the recalls about the windsheld wipers and the lights don't know what to do i did not get a recall letter about this help
2009Dec 16
Explorer XL/+ 4.0L V6
- Automatic transmission
- 138,965 miles
Son's Car...he said it had been malfunctioning for some time ??? Hard shift when shifting from reverse into drive after backing up was almost always a harsh shift...After reprogramming the PCM and letting the pcm relearn the driving habits, it seems to have solved that problem...There is a computer update late in the year 2009 ....
2008Mar 05
Explorer XLT V8
- Automatic transmission
- 19,000 miles
I bought the car with about 17,000 miles in January 2008. In March 2008 I went to a pastors convention about 100 miles and by the time I got there and pulled in the parking lot, the transmission started jolting, jerking and shifting really hard. It was making a loud banging sound and felt like the transmission was about to fall out.
I took it back to the dealership and they reprogramed something and did some work on the transfer case and replaced a sensor or module. It helped for a while but it started doing ot again after about 5000 miles. I have took it back several times and the last time the Ford mechanic said that his wife's car was doing the same thing and he has worked on several other cars that have had the same problem and it can't be fixed.
I have hired an attorney and suing Ford. If you have had this problem or want to sue Ford contact: Attorney Jennifer Basola with Krohn and Moss LTD 1-323-988-2400 x 227 or jbasola@consumerlawcenter.com
2010Feb 05
Explorer XLT V6
- Automatic transmission
- 104,000 miles
Ford obviously has a problem with their transmissions. I am seeing similar issues all over their internet. Why won't they do a recall. Local mechanic suggested to have it replaced instead of having it repaired. I encourage everyone to call Ford Consumer Service (800) 392-3673 and let them know your gripe. Hopefully this will get a recall started.
2009May 01
Explorer XLT 4.0L V6
- Automatic transmission
- 69,000 miles
this freaking car gave me problems a month after i bought it from the dealer ever since it has been a problem so i usually ride on my working truck F-250 08 witch its a beautiful truck but to much gas to be driving around,
2009Oct 02
Explorer XLT 4.0L
- Automatic transmission
- 30,000 miles
For those that are experiencing the lunging and jolting transmission issue. I had this happen in the Fall. My engine light also came on. I had taken it to Ford under warranty a few times and they never really did anything about it since the light always went off inconveniently!
A friend of mine, who is an excellent mechanic, read the codes for me and knew immediately what the problem was. My issue....which sounds very similar if not the same.....was more of a computer and sensor issue than a transmission issue. Basically, the throttle position sensor was faulty and was incorrectly telling the computer the position of the throttle, which is directly tied to how the computer shifts the vehicle. It would often downshift/upshift at the wrong throttle position and thus wrong RPM, causing rough and hard shifts. If left long enough, this can wear out a transmission prematurely as well. Imagine going 60mph and intentionally shifting down to like 2nd gear, of course its going to kick and complain! Frustrated with the dealer, I picked up a new Throttle Position Sensor (TPS) and replaced it myself.
My mechanic friend told me this should fix it, but if not the computer may need to be updated with the latest version of the operating software to recalibrate the new sensor correctly.
In my case, the TPS fixed my problem like a charm.
Anyways, if this sounds like it could be your issue, this may be your solution! My friend said it is very common in these cars and there is a TSB for it and an updated version of the program for the computer that can be flashed to the car's computer.
If you're handy, its something very easy to replace yourself. The TPS on the 6cyl engine is located on the top and back of the throttle body. A couple of screws and disconnecting a wire harness is about all it takes.
Good luck!
2007Jan 02
Explorer Eddie Bauer 4.6L
- Automatic transmission
- 10,000 miles
Just to let people know. I have had a transmission problem with my 2006 Eddie Bauer Explorer ever since 10000 miles. The problem was the lunging and jerking that other people have described. I repeatedly took it back to Ford dealers who unsuccessfully tried to fix it. I finally said enough was enough and successfully sued the Ford Motor Company. I found a lawyer to take the case on consignment. I settled for $6700. The lawyer took 40% which that left me enough to replace the transmission when it finally fails all together. I encourage people to do the same thing. Keep all of you service records.
2009Feb 20
Explorer RSC 4.0L V6
- Automatic transmission
- 39,000 miles
I purchased my Ford Explorer in Feb of 09. I called the dealership the next day and told them something was wrong, that it didn't shift right. After my third complaint they had me bring in a week later. They called the next day and said the car was fine..nothing wrong with it. Over the months I mentioned that my car really did not drive right, was lunging and getting stuck in gear. After having a complete melt-down, the dealership said they'd take another look. This time after having my car for one week, they called to tell me my car needs a new transmission and shifter. The cost:4591 PLUS tax. The owner of the dealership said too bad. He refuses to help with the cost in any way. His reason is they did not make enough money on the purchase of my vehicle. Over the past 5 years, I have bought two vehicles and referred 8 people whom also bought. How did he not make money off me? I owe $13500 on the car. I do not have 5K to fix. Without this car, I will lose my job. This is a nightmare.
2007Apr 20
Explorer 4.0L V6
- Automatic transmission
- 38,000 miles
FORD SHOULD MAN UP AND RECALL THE FORD EXPLORER AFTER COUNTLESS TRANSMISSION SHOPS. ALL THREE SAID IT'S A 100% FACTORY DEFECT TRANSMISSION. THIS IS MY 4TH FORD I WILL NEVER BUY A FORD AGAIN
2007Sep 13
(reported on)Explorer Limited 4.0L V6
- Automatic transmission
- 17,000 miles
I originally had hard shifting from 1st to second gear when accelerating, so the dealer replaced a module in the transmission. This did not fix the problem. I took it back a couple months later and they reprogrammed the module and that fixed it. Everything was good for maybe a year. Now I have the downshift problem from second to first gear that feels like you just got rear ended. The dealer says some foam in the transmission module breaks loose and gets caught in one of the ~24 valves in this module. They don't want to replace it again because it's already been replaced once and takes all day to fix. They are going to try to reprogram it today. Sounds like that not going to work. I think they need to keep replacing the module till Ford fixes the foam breaking loose problem.
2009Apr 15
Explorer XLT
- Automatic transmission
- 42,000 miles
Ford Products suck, the customer service sucks. I haven't had this vehicle 6 months yet and its a lot going on with it and most of the problems aren't covered under warranty. They have to make me pay for something.....nothings free. My interior dash lights are out...my key gets stuck in the ignition....I'm having transmission problems on top of the "ABS" ring has broken, and they want me to pay for the sensor that was damaged because of the broken abs ring......sucks
2009Sep 09
Explorer XLT V6
- Automatic transmission
- 45,000 miles
I am so glad I found this board and believe or not I feel a little comforted by the fact that I am not alone. In a nutshell I bought CPO V6 Ford Explorer about six months ago from Cerritos Ford for my wife. As is the way of the world for the first three months we had no issues whatsoever and we have even changed the oila couple of times.
Anyway, a few weeks ago my wife started noticing that the car seems to make somewhat of a clunking noise whenever she drops down to around 20 miles an hour and she also notices that the car seems to occasionally rev high when she is driving. Honestly, I thought my wife was probably just being paranoid but I decided to go ahead and take it in anyway to assuage her concerns and move on.
Well, just got a call from the Ford dealership, not the one we bought it at by the way, informing us that there is a transmission issue and that they have to completely tear down the transmission to find the problem. Needless to say I was completely shocked. This was a CPO car that we bought with less than 40k mikes and it's having transmission problems???
What's even more infuriating is that even though this is covered under the power train warranty Ford has to do an inspection and approve the repair. Basically, if Ford believes that there is any indication that we caused this damage they wont pay. Yeah...I guess I better tell my wife to stop putting the car in reverse while going 80 miles an hour and to stop doing her off-roading through the mean streets of Pasadena with our two year old daughter. This is just ridiculous!
2009Aug 28
Explorer Eddie Bauer V8
- Automatic transmission
- 34,000 miles
The day I drove home from the used car lot, I noticed that the car felt like it was occasionally being "hit from behind" as I would come to a stop. I thought maybe it had been sitting on the lot for a while and just needed to warm up- 500 miles later and the problem was still there. Luckily the dealership had a 30-day warranty on it and was able to help me out. None of them (at the dealership) seemed to be able to notice the jerking feeling that my husband and I got when we drove the car, They did some kind of re-programming and the vehicle hasn't jerked since then- occasionally it feels like it wants to. Hopefully this problem does not come back and hopefully Ford can issue some kind of a re-call so we won't have to pay for their error!
2009Jun 08
Explorer XLT V6
- Automatic transmission
- 45,000 miles
I am also having the same problem as everyone else. My car lunges forward. It is a good thing I have had my foot on the brake when this has happened because I have been pulling out from work and I would have been hit. Also, when I pull out the transmission hesitates when it shifts from second to third gear, it is almost as if I have completely let off the gas and then gave it gas again. Next problem... when I am slowing down whether I hit the brake or just let off the gas my car makes a terrible noise. It sounds like a whining noise, and a loud pop. It feels as if I have been hit from behind. It sounds as if my car is about to quit right then and there. This has only happened about three times but when I start the car and before I even pull out there is a loud noise. It sounds like something has hit my car. I am yet to figure out what this is. I took my car to the local Ford place and of course their first answer was to take the transmission out and look at it. I said no, I am not spending this much and then the problem may not even be resolved. My local mechanic put Sea foam in the car and this helped the whining noise for about two weeks but now it is doing it again. The more people I talk to that has an explorer even dating back to 2002 has this problem. I have thought about trading and getting something else but the more research I do on Ford vehicles they all seem to have the same problem and Ford is doing nothing to help.Please let me know if you have any suggestions to try.
2009Jul 01
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 37,282 miles
We bought our 2006 Explorer and had no problems until about 60,000km, then whenever you come to a stop it jolts and when you shift from first to second it clunks down.
2009Jul 15
Explorer XLT
- Automatic transmission
- 55,053 miles
My '06 Ford Explorer was purchased with 18,000 miles on it. The transmission has always lunged/jolted when coming to a halt. Recently on a 4th of July road trip, when accelerating there was a very loud knock. Fast forward two weeks, I am driving on the highway today and it starts lunging almost like I am pressing then laying off the gas. I am not sure what is going on, I am trying to figure out where to take it. I am so disappointed in this. Sounds like there have been MANY problems such as this with the 2006 Ford Explorers.
2009Jun 05
Explorer V8
- Automatic transmission
- 56,600 miles
My husband and I just purchased a 2006 Ford Explorer on June 5, 2009, as my husband drove home we noticed it lunged forward as we came to a stop, almost like being rear ended. He took it back to Carmax on June 16 and had the vehicle checked. They assumed it was the brakes, and machine rotor,resurfaced pads, and change ele. (controls/features)entertainment system. It worked for about the 1.5 hour drive home and then started doing it again. We took the vehicle back on June 26th and they did the reprogramming that has been mentioned by people on this site. I've had it for a week now and it seems to be running fine, but I did place a complaint at this website
(http://www-odi.nhtsa.dot.gov/complaints/results.cfm).
If there are enough complaints, recalls can be made and we can have this problem fixed for free. I am astonished at how many people have the same problems I am. we thought we got this fully loaded vehicle for a steal at $14,000 but are now learning why it came at such a great price!
2009Aug 07
Explorer Eddie Bauer V8
- Automatic transmission
- 23,000 miles
Just picked up a used car from the local CarMax last week. I missed the five day money back guarantee, and now my new SUV is in the shop because the tranny skips a beat when I apply the brakes...it feels like I have been rear ended. I am hopeful that the local CarMax does the right thing, and I will report back after I learn the painful or not so painful truth.
Update from Aug 17, 2009: Took it back to CarMax and they could not fix it so they took it to the local Ford dealer. The dealer updated the computer to the latest patch (or whatever they call it) and it is fixed. I received a 6 month 6,000 warranty on this repair and as of now am happy. I am going to put 1,000 miles on it this week so I should know if the fix worked or not. If it did not I will report back otherwise the fix was simple and painless! Without the warranty from CarMax this would have cost me $140.
2009May 28
Explorer
- Automatic transmission
- 65,000 miles
When I go to shift, the car jolts. This is definitely transmission problems, but I don't have money to pay for fixing. If so many people have complained, then we should get it fixed at no charge,,
2009Jun 01
Explorer XLT 4.6L
- Automatic transmission
- 40,000 miles
I spent way too much money to have these problems. Truck feels like it is being rear ended just before I stop at a light. they want to charge me to look at it, my money will be better spent on something other than another Ford.
2008Mar 31
Explorer Limited V6
- Automatic transmission
- 42,000 miles
Well.. To begin with I'm Ford Girl for 30 years. I have bought F350's, F250'S, 3 Explorer, etc.. In Feb. 2006 I went to Galipin Ford and leased a 2006 Pearl White, fully loaded, everything - running boards, leather inter, sunroof, 6 cd player, etc. Within the first and 2nd year the car was in the dealership so many times I can't count, I was always driving there having them fix something. My service records that Terry Miller – General Manger at Galpin Ford is about 4 1/2" high. While under warranty.. I had to bring it back so many times for them to fix my sunroof (can't count how many times) I've had 2 CD's players put in (the one in my car is broken now - so that will be 3 CD players I've had to put in my car) it will not play CD's, Keep in mind when I got this wonderful lease, I bought the Maintenance package for $1,500 plus extra mileage for my SUV. I never missed a check up and always brought my car in for all the problems I kept having in the two years.
Re-Cap - 2008 - I go into Ford to due the 35,000 service and see about an early termination (suggested by my salesman - who sold me on the lease) and possibly buy another Ford. Wasn't happy with the one I have because I had so many issues with it, It is a lemon. After I dropped off the SUV and came back several hours later, my salesman (who I bought my last SUV from) brought a paper from "Galphin Ford's" mechanic and it said, I had appox. $3,200 worth of repairs????? HOW COULD THIS BE THE CAR WAS KEEP UP, SERVICED, AND no dings or anything. The Salesman (I have the name) kept telling me I'd have to pay out that amount in order to buy another SUV and he'd just add it into the amount. He was arguing with my girl friend who came with me and we left (taking the piece of paper with us) the "quote" of what it needed - the mechanic’s check list".
AMAZING INSIDE MY SUV - was the exact same paper - ONLY EVERYTHING THAT WAS WRONG ON THE SALESMEN'S COPY WAS PERFECT AND CHECKED GOOD ON THE CHECKLIST LEFT IN MY CAR??????? IT WAS VERY OBVIOUS THAT THE SALESMAN WHITED OUT "GOOD" AND PUT 'BAD" YOU COULD CLEARLY SEE THIS. I was so mad; I need a few days to figure out what I was going to do. Clearly I WOULD NEVER BY A CAR FROM THIS MAN WHO IN GOOD FAITH WAS FRUDUALNT AND LIED ABOUT MY CAR NOT BEING IN GOOD SHAPE. I had 30 days left to make a decision, I went to the dealer Feb. 28, 2008 - I wanted nothing more to do with this dealership and really didn't want this SUV it was nothing but a lemon but I felt I had no choice but to BUY IT OUT of the lease. I was so frustrated and angry at being lied too, I ended up paying out the lease.
WITHIN 33 DAYS OF BUYING my car from Galphin Ford MY TRANSMISSION WENT OUT. I went back to Galipin Ford and Spoke with Terry Miller - Then General Manger - and showed him what his salesman did and told him my concerns and the fact that I hadn't even owned the car 33 days and the transmission goes out. Terry was great.. He gave me a free rental and had the transmission 'FIXED"... My car was in the shop again.. for hmmm what 2 wks, then it lasted about hmmmmmm 30-40 days and then my TRANSMISSION WENT COMPLETELY OUT AGAIN.
Keep in mind I was told by Ford that they took out my transmission and checked everything and replaced what was broken. When in fact, they didn't do that at all, they only fixed part of the problem without pulling out the transmission, so now Ford had to replace everything they just did and now FIX THE TRANSMISSION AGAIN. Terry the General Mngr.was great.. he paid for it again and gave me rental car for another hmmmm 2 wks.. When I pick up my car.. I noticed it started smelling funny.. Hmmmmmmmm I drove it to work and it really smelled funny.. and GUESS WHAT.. MY RADIATOR WAS LEAKING.. (was told by my mechanic - it was damaged when the guys AT FORD pulled out the Transmission) SO I spent $487.00 to replace it. i was so upset the last thing I wanted to do was have my car towed back to for and pay them to fix something they broke. At this same time I'm told I need a oil change.. but just had one by Ford.. I drove the car and 4 mths later my break ABS light came on.. Now mind you, I've paid for all maintenance on the car and my Breaks were suppose to have been done at the 35,000 mile warranty ck up. . Not only did I have to get front and rear breaks but the rotors I'm told were turned so much they can't be turn them any more. Plus there is a ''RING" ON THE BACK LEFT TIRE BEHIND THE AXEL OF THE CAR (ABS RING) IS BROKEN AND THEY NEED TO TAKE THE ENTIRE REAR END OFF IN ORDER TO REPLACE A $9.00 PART. The Break shop ended up welding the 'ABS" ring and it only cost me $525. Then I'm driving to work and my car smells funny again and water is leaking out of the rotator (I MUST RENT A CAR AND its IN THE SHOP FOR A THRID ONE) ....Then I'm driving and my sunroof won't go back again (remember Ford has fixed this SO MANY times), THEN I GO PLAY A CD.. GUESS WHAT.. CD PLAYER WON'T WORK AGAIN..I'VE ALREADY HAVE HAD 2 IN CAR, NOW I NEED A THIRD ONE, Then I heard a LOUD NOISE FROM MY ENGINE - I take it to Ford because I think it is my transmission but the Service man (I have his name) said, noooo it's not your transmission it's your ratator.. I said, NOW WAY.. IT WILL BE THE 4TH ONE I'VE HAD TO PUT IN... BUT INFACT, IT is the Tension belt ($187.00),
Then I go start my car AND THE BATTERY IS DEAD, I NEED TO BY A NEW BATTERY .. REMEMBER THIS IS A 2006 FOR GOD SAKES..
Then I'm driving home on mothers day (09) and my car is over heating, I have to towed 71 miles home MOTHERDAY NITE WITH MY 2 KIDS AND DOG - GETTING HOME AT 1AM ) and then IN THE MORNING I HAVE IT towed to my mechanic FOR $105 (KEEP IN MIND I'VE USED ALL MY Triple AAA towing for the year I only get 6 and yes used all 6) It is not my ratator but it is now my Intake manifold, temp. gage cost $387.00...
Now CURRENTLY I'M driving home and my car won't go down RPM'S, It starts to jolt and then go into drive, it jolts when trying to get in reverse. and is RPM's KEEP GOING HIGHER.... transmission problems AGAIN.. THRID TIME I'VE BROUGHT IT BACK FOR THIS. KEEP IN MIND.. MY RUBBER IS COMING OFF THE LINING OF MY DOORS AS WELL.. YES THIS WAS BRAND NEW 2006 TOP OF THE LINE.. AND ALL SAID AND DONE.. NOT INCLUDING ALL THE MONEY I'VE DROPPED INTO IT, THIS CAR HAS ALMOST COST ME NOW A TOTAL OF 40,000 AFTER I PAY OFF MY LOAN- WHICH I STILL HAVE FOR THE NEXT 4 YEARS.. TALK ABOUT A MAJOR LEMON.. Terry Miller of Galpin Ford is trying to get a hold of his “Dealer” rep at FORD AND HE HAS TOTALLY AGREED I’VE GOT A LEMON, he waiting for “Jenifer” his Ford Rep. to see what FORD CAN DO FOR ME.. BECAUSE I HAVE A HORRIBLE LEMON. THIS IS MY COMPLAINT.. I’m AM SOOO UNHAPPY… I have been a FORD GIRL FOR 30 YEARS.. BUT IF THIS IS THE PRODUCT THAT WE ARE EXEPECT TO GET FOR $40,000 I’ll never buy another FORD AGAIN. EVER.. WHAT CAN BE DONE? What can FORD DO TO TRY TO HELP ME AND KEEP AS A LOYAL CUSTOMER?
Terry Miller the General Manager of FORD IS AN AMAZING MAN AND IS TRYING HIS BEST TO HAVE FORD HELP, BUT WILL THEY IS WHAT I WANT TO KNOW. HE'S SAID, THE CAR IS A LEMON.. I SAY THE CAR IS A LEMON... WHAT CAN I DO?
THE CAR IS CURRENTLY IN GALPIN FORD SERVICE FOR THE TRANSMISSION PROBLEMS AGAIN AND WAS TOLD BY THE SERVICE GUY. THEY'RE TRYING TO FIGURE OUT THE PRICE? THE TRANSMISSION IS BAD AGAIN.. I WAS NEVER TOLD I'D HAVE TO PAY FOR THIS EVEN THOUGH IT IS OUT OF WARRANTY.. I THINK FORD SHOULD EAT THIS COST AND FIX IT RIGHT ONCE AND FOR ALL .. IT'S NOT LIKE IT'S AN OLD CAR IT'S JUST A LEMON.
2009May 08
Explorer Eddie Bauer V8
- Automatic transmission
- 42,300 miles
I just purchased my explorer as a Certified Ford Preowned. I drove it for a few days before i bought it, as soon as it became mine the transmission started slippin on inclines and at low speeds ex 5 mph, it would jerk. They re-calibrated the transmission and also i had a problem with the air amd they replaced the line also, I picked it up a week later. As soon as i drove up a hill the transmission started slippin and my gas mileage started dropping, and continued to drop until around 13.5 mpg. (manually calculated it at fill up and was 9.9) I took it back they only had it for one day and told me that theu drove it never felt it, and there was a new calibration release within the last week and they installed that, and as far as the gas mileage is concerned they treated me like i was an idiot and said that i needed to reset the fuel mileage. Since it was a certified preown they are fitting the bill for it for now i feel i am getting the run around. And may take it to a transmission shop that is well known in my town for a diff solution and hash it out with dealer on the cost if they have a fix.
any help or solutions that anyone has please let me know
2009Apr 13
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 58,000 miles
I have a 2006 Ford Explorer Eddie Bauer. I have had no problems up until about a month to a month and a half ago. At first, I thought it was just me. It seemed that maybe I took my foot off the brake and then back on at the stop lights. I thought I must be daydreaming and just let my foot slip off the brake. As of this month, May 2009, I have noticed more and more that my car revs up the engine but I hardly am able to go forward. I know it revs because I am watching the Tachometer climb higher and higher and I have not even put my foot on the gas pedal. Then, suddenly, it shifts into gear and the revolutions slow back down to 2 or 3k rpms.
I called the Ford dealership where I bought it and they said my vehicle is out of warranty (it had now gone over the 60k miles) so there is nothing they can do about it except for me to bring it in and they will look at it. I had already had my vehicle in their dealership last month to replace a punctured radiator that was unfixable (it cost me $1,045 of which only $300 was for the radiator itself). I had told them about this revving up of the engine and the hesitation of going into gear. They said they would look into it. They did not find anything. I then told my husband about the problem of the gear hesitation. He told me to look online to see if there were any other complaints or resolutions to be found. Lo and behold, there were plenty of complaints and problems but I am not seeing any reasonable solutions - short of purchasing a new or rebuilt transmission from someone other than a Ford dealership! The dealerships definitely cost way too much! I am just wondering if the other reliable transmission shops will truly be able to fix the problem. And like everyone else, I think Ford should be the one who does a recall and solves this problem at their cost!
2009Apr 13
Explorer XLT 3.2L V6
- Automatic transmission
- 40,108 miles
This seems to be a fairly common issue from reading these complaints. I'm not sure how to pursue this issue, but I have to do something. I'm trying to continue to buy American, but this is making if more difficult as the days go by,
2009Jan 31
Explorer Limited 4.6L V8
- Automatic transmission
- 57,000 miles
The transmission is frequently late on the 2 -1 downshift when stopping. It feels like you are hit from behind. The transmission hunts up and down for a gear when driving slowly in a parking lot or in stop and go traffic. Up shifts are erratic and frequently hard. Upon full acceleration when accessing the interstate the trans won't up shift and the engine over revs. My Ford dealership has reprogrammed the transmission three times in the three months I owned the vehicle and each time they told me that this would probably not fix the problem, but Ford won't or can't fix the problem.
2007Apr 04
(reported on)Explorer Limited V8
- Automatic transmission
- 15,000 miles
when coming to a stop, has always felt like I'm getting hit! I have been in the shop over 10 times and still going in for the same thing. Actually just dropped it off and gee they make you feel like your an idiot driver and you are not stopping or starting the right way. Gee, So how come this seems to be the problem when anyone drives the vehicle. So I drop the Suv off today again and they are bringing the the ford engineer. which has been done in the past needless to say they replaced the whole computer system the last time and gee that didn't fix the problem. I am getting so angry, I asked them how can we resolve this obviously they don't know what to do and they tell me they will extend my warranty however i have to pay all the deductibles every time i bring it in which is a lot. I offer how about a trade in, realizing i bought this SUV 12 months ago and have been having these problems since i bought it and their comment is the miles are too high on it now and I would have to pay an extra $11,200 to trade in a 2006 for a 2007. I just paid $38,000 cash 12 months ago and now they want another 11,200k. Gee is that customer service or what. I have almost hit a child as when you least expect it and accelerate a little bit it like jumps forward and when you brake it I look in the mirror to see if I just got hit. Very Frustrating especially almost hitting somebody, you think ford would take the blame absolutely not. so anyway I don't know what to do other than now I feel as if I have to get an attorney to try and get some help with this issue. Please comment if you have had the same and have any suggestions as it is so frustrating that the customer service at Ford makes you feel like your the idiot that doesn't know how to drive. Also the Tire Sensor light comes on when ever and I could be anywhere and it'll come on and I have to take pictures with my digital camera because ford doesn't believe that as well.
2006Aug 20
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 53,000 miles
My Ford Explorer is a true lemon! I have had it into Ford service center for the same problem 6 times! They reprogram the transmission and call it good. It is currently at Boyer Ford in Minneapolis. It is under ESP and they are trying to make me pay the $100 deductible. I refuse!
Does anyone have any help to offer? I can't keep bringing it in. They have preformed the bulletins many times already.
2009Jan 13
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 25,201 miles
The transmission in my 2006 Explorer shifts so hard from a stop feels like you have been rear ended.
2009Jan 03
Explorer Limited V8
- Automatic transmission
- 60,000 miles
Thank you very much for the website because I thought I was the only one experiencing the issue of my Explorer lunging forward when it comes to a stop. My truck lunges sporadically but it occurs about every 1 in 10 stops. For a second there I was starting to think I forgot how to brake properly. (ha, ha) Thanks to all the comments on this website I will be contacting my dealership first thing to discuss this issue.
2009Mar 18
Explorer
- Automatic transmission
- 47,000 miles
I have the same problem. Every time I come to a stop, the car makes a huge jolt. In order for Ford to fix this issue at no cost we need a recall to be issued.
The way a recall will be issued is if we file our complaints with the NHTSA (http://www-odi.nhtsa.dot.gov/complaints/results.cfm).
2009Feb 25
Explorer XLT V6
- Automatic transmission
- 55,000 miles
I am down for a class action lawsuit to get Ford to pay for this. I took my wife's Explorer to the dealership and described the issue with the vehicle popping into gear late, or delaying before it goes into gear. I can even feel it when it changes gears. Sometimes more sudden than other times. They said they knew exactly what it is....so they kept my car for 6 hours to tell me that I owed them $89 for telling me whats wrong, and then told me its $1,300 to fix it. They said sorry about your luck, no recall yet, so you have to pay for it yourself. I would be happy to pursue this further...
2009Feb 23
Explorer Edddie Bauer 4.6L
- Automatic transmission
- 17,000 miles
I have own mostly ford cars all my life this is the first time that I encountered this problem where the car lunges forward as you come to a stop.
Today is at the ford dealer being checked for this problem.
2009Feb 09
Explorer
- Automatic transmission
- 50,000 miles
I went to the dealership with the complaint and they charged me $99.99 to just check it out. And they told me the had a request from the company about this problem so the re-programed my transmission and did not charge me to do it. But if they knew this problem existed why charge me $99.99 to check it out why didn't they just fix it? When I asked about it they told me a request is not the same as a recall. And I am really upset about this and want my money back.
A D V E R T I S E M E N T S
2010Aug 08
Explorer XLT 4.6L V8
On a Friday I bought a used 2006 Ford Explorer XLT with the 4.6 V8 and 5 speed automatic transmission. It was nearly immaculate and was very happy with my purchase. On the Sunday after, I took it down to Rehobeth Beach, DE and noticed a slight jolt from the transmission when coming to a stop at a traffic light. The jolt was bad enough that I thought for a split second that I was rear ended. I noticed several more times and immediately took it back to the dealer to get it checked out where it is still there (on a Tuesday). I did my search online and noticed that several other owners are experiencing the same problems. It is my understanding that although this is a common problem, Ford has not yet issued a recall. I am hoping that they address this problem because I am still a firm believer in buying American, especially from Ford since they did not take any bailout money!
maralushausmc
Bel Air, MD, USA
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