transmission problem
7.8
pretty badTypical Repair Cost:
$2,500.00
Average Mileage:
19,116 miles
Number of complaints:
72 complaints
Most common solutions:
- not sure (33 reports)
- a service bulletin was issued but problem still exists. (19 reports)
- a new tsb from ford rerprogramming the transmission control (7 reports)
- replace transmission (7 reports)
- replace transmission module (2 reports)
- replace electra valve computer (1 reports)
Helpful Websites About 2006 Ford Explorer transmission lunges, hard jolt when shifting
2008May 13
Explorer XLT 4.0L V6
- Automatic transmission
- 58,456 miles
the transmission shifts very rough, upshifting and downshifting.
2007Jun 13
Explorer Limited V8
- Automatic transmission
- 40,000 miles
The car bucks, lunges and kicks when coming to a stop. Took it to the dealer and they reprogrammed the transmission, saying it is all set. With in a day it was doing it again and now it is getting worse!!! Took it back to the dealer and they say that "It is normal, it won't hurt the transmission"!
I paid 40k for this car to have it drive worse than a Hyundai! The car is now out of warranty and they won't look at it without a consultation fee, even though the first time it was logged it was under warranty.
Never buy a Ford again. Anyone know if Ford is doing anything to keep their customers?
2008Jun 02
Explorer Limited 4.6L V8
- Automatic transmission
- 18,000 miles
I had noticed that my Explorer was lunging and jolting at stop signs. My dealer, to their credit, recognized my explanation and did the transmission reprogramming today. Now...it happened that when I went into the dealership...my SUV was averaging 13.5 miles per gallon...(terrible)... but after the reprogramming ...as I left the dealership...I noticed that the gage said 10.6 miles per gallon. Then it went even further down!! to 9.3 !! NOT GOOD!
I got out on the bypass and managed to get it up to 11.5 again... but has anyone else noticed a drop in gas mileage after having the transmission re-programmed? The Explorer seems to be less jolting ...but need more time to be sure.
2008May 19
Explorer V*
- Automatic transmission
- 32,000 miles
I seem to have the same problem as everyone. It lunges forward and downshifts very hard. This is the 3rd time we have taken it back. I think we have a lemon too.
1920Mar 21
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 46,000 miles
Transmission controller has been reprogrammed numerous times only to have problem reappear after 3-4,000 miles. Valve body replaced approx 1 year ago, but did not fix. Ford admits problem and asks that I keep in touch with the dealer for solution, which they do not yet have. Car is nearly 30 months old . . . 46,000 miles, and I doubt it will ever be fixed. I intend to keep after Ford on this, and it looks like it is a fairly common problem with the 6-speed transmission. . . . friend with a Mercury Mountaineer with same transmission has same problem. Definitely a design issue. Anyone have any idea how to elevate these complaints?
2007May 10
(reported on)Explorer Limited V8
- Automatic transmission
- 16,000 miles
I took my SUV to the Ford Dealership last month and described the problem. The service rep said he couldn't make a diagnosis from my description of kicking as it slowed down or lunging when I came to a stop. He said that a technician drove it and didn't feel anything. (It happens every now and then but occurring more frequently.) They told me to come back when it lunges again! So, I take it in again and the service manager greets me. As soon as I tell him the problem, he instantly knows what I am talking about. I also hear a strange whooping or noise and/or a stomach growling sound from the back end as if air was being released.
2006May 10
Explorer Eddie Bauer V8
- Automatic transmission
- 100 miles
We've had this problem for past 20 months and it has become increasingly worse. We bvrin have requested the problem be repaired when serviced and have been put off. I found this
site tonight. My lease expires in 3 months and how the heck can I buy this and who would repurchase it from me after a test drive. I hope I can print all these complaints out and take
them to my dealer. I haven't read all the complaints yet but just glancing it appears that this sure is a design flaw and not a random incident concerning my car. Any ideas of how
to approach the dealer will be appreciated.
2008Jan 02
Explorer EB V8
- Automatic transmission
- 24,000 miles
Explorer has constantly exhibited poor low speed shifting. Shifting has been hard and abrupt at low speeds either when accelerating or decelerating. Have had the car in three times to reprogram transmission. Now the trans is experiencing revving before shifting at low speeds. Gas mileage also appears to have dropped a little. Has anyone tried a lemon law case on this issue?
2008Feb 21
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 22,400 miles
Thank goodness for Google and AutoBeef!! I took my Explorer into the dealer yesterday as my right rear blinker wasn't working and had been annoyed w/ this "lurching" since I purchased this vehicle 6 months ago. I asked them to look at the brakes as I though this was the problem... They called and asked me to pick up the Explorer and they could not "duplicate the problem with the brakes." Before going to the dealer, I entered "2006 Explorer lurches" as a Google search. After finding this website, I printed off the other 62 complaints and took it to my dealer. They did some checking and re-programmed the PCM and TCM. This took about 30 minutes and they told me that should fix the problem. I have driven it only about 10 miles, but believe that it did the trick.
2007Sep 19
Explorer Limited 4.6L
- Automatic transmission
- 22,000 miles
Just took it in to the dealer for the second time. They said there was TSB 08-3-8.
"reprogrammed TCM and PCM with latest calibration. Clear TCM KAM. Performed adaptive shift strategy learn road test. Operation normal. Basic recall cc 04."
Will see how it goes this time.
2008Feb 04
Explorer Eddie Bauer 4.6L
- Automatic transmission
- 25,000 miles
I just bought this truck, drove it home and it was fine. I didn't have a clue that there was a transmission problem. A few days after buying it, I came to a stop in Mulvane, Kansas and the piece jolted hard back into first. I honestly thought I had gotten rear ended hard. I just bought this suv for 24000 so if anybody wants to pursue something against Ford let me know. I will help as much as possible.
2008Feb 04
Explorer EB 4.6L
- Automatic transmission
- 17,000 miles
Well, I had the new TSB reprogram performed on my 2006 Explorer Eddie Bauer V8 1000 miles ago and the jolt is back! The transmission shifted smooth with no jolts for about 200 miles but all hell broke lose again after that. I figured I would drive it a little more to give the reprogram time to work itself in but it did not get any better. I have to admit, the jolts are not as often as before but they are just as extreme. I would say 1 out of every 5 stops causes the jolt to occur. Every so often it is pretty violent and scares the hell out of you! The truck is back in the shop today to have it reprogrammed again. Lets hope it likes the program this time and I am done with this headache! I want to enjoy my $40k Explorer again! What do we do if there is no fix for this issue? Does anyone have any more feedback on successful reprograms? Thank you.
2007Mar 06
Explorer V8
- Automatic transmission
- 38,000 miles
I also have a 2006 Explorer with V8. Like the others it lunges while stopping o completely stopped. There is a delay of shifting into gear when you put it into gear. My wife was driving down the road and the truck completely shut off without any notice. I will never buy another Ford.
2008Jan 29
Explorer V6
- Automatic transmission
- 18,000 miles
I am glad I heard about this website.
A problem occurred just recently on January 29, 2008 at my sister's apartment and
the parking spaces there are slanted on an angle. While in the Reverse position I
was easing out nice and slow and all of a sudden while in Reverse the truck rolled
down the embankment into the trees.
I was accused of either going at a high rate of speed or covering for someone.
I am thankful that this website exists.
Betty Jo - Hopatcong, New Jersey
2007Dec 10
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 14,258 miles
Well I see that a lot of you have had this complaint and I just want to let you in on my issues...had the service bulletin performed and it does not jolt as bad but I have noticed that the truck know has less power and hesitates and it does this really bad in the mornings. They replaced the flywheel which was also was making noise. When starting up, it still makes noise.
I've had it with this 40,000 piece of shit - tried to trade it in and guys don't even try. You might owe
30,000 for a truck with all the toys you get 16,000 in trade in. At this time we are trying to lemon law this piece of junk. Ford offered us extended warranty and 1 free month of car payments. What a joke, this truck is junk. Will keep you informed.
2008Jan 27
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 27,500 miles
Our Ford dealership can't seem to get it corrected, nor can the Ford techs they are dealing with. We have had the megatronics reset and replaced as well as the transmission rebuilt but still the lunging and jerking continues and now we are out of warranty so the dealerships eagerness to help has absolutely become non-existent. Any recommendations?
2007Aug 31
Explorer EB 4.6L
- Automatic transmission
- 200 miles
2nd Dealer finally delivered on the latest SB and loaded a new program to the TCM and the PCM and it drives normal now (very minor hard shifting observed, acceptable). I have not experienced the lunging problem since. Time will tell and when I hook up my camper may tell the final story but I am satisfied for now.
2007Dec 14
Explorer Limited 4.6L V8
- Automatic transmission
- 21,000 miles
Same issues as other people, lunges forward when coming to a stop, at times it seems as if you had been rear-ended. Had received two program updates with no help. Third time the dealer measured the depth of the tread of my tires and said that since one time had deeper tread it was causing the 4 wheel drive unit to engage which was causing the lunging. They didn't have much to say when I told them I had to replace that tire a week ago and the transmission problem had been going on for a year. The dealer said the transmission was normal and could not find a problem. Then for the next couple months the problem was getting much worst. Then driving along and engine revs up and no gears at all. No forward or reverse, wrench shows up on display. Towed to dealer, and the torque converter and hyd. pump in transmission. Also latest reprogramming. Picked up explorer from dealer and when returning the rental car to the Enterprise, the explorer came close to lunging toward their front door. Wrench came on display again. Again returned to dealer and kept rental car. This time the Megatronics unit was replaced. This time while they were test driving the explorer, the wrench came back on. This time they said the new torque converter must have been defective, so it was replaced again. After 18 days in the shop, It now seems better than ever. No problems yet, but then again its only been 1 day since I got it back.
2006Dec 01
Explorer
- Automatic transmission
- 14,000 miles
Thanks to Robert M.!!!!! I had the transmission valve body assy, Part number 8L2Z-7Z369-A- Module 336035 replaced a few weeks ago. Its like having a new car. No jolts, jerks, bumps... the transmission is smooth! I've been told by Ford that they will be releasing another new program and I'll have to bring it back, but that is a small price to pay for finally having a $40,000 automobile drive like its suppose to. I love my Explorer again!
2007Dec 05
Explorer EB 4.6L
- Automatic transmission
- 29,000 miles
Afte 18 months, Ford finally got it right. If you are experiencing the hard shifting at low speeds, take it to the dealership. I got mine fixed Dec. 2007 after 12 months of agony. Now the truck shifts as smooth as a Lincoln.
2006Aug 31
Explorer EB 4.6L V8
- Automatic transmission
- 200 miles
I have an apt to take it in a second time to another dealer than I bought it from, as the dealer I bought at could not reproduce the problem, and claimed it was normal. My wife almost was run down by the vehicle when she parked it on the slope by our house (normally she parks in the carport level). She called me at work and said the truck lurched forward after she put it in park and it almost took out our house HVAC unit. It still lurches when coming to a stop typically down hill or level and shifts late into second when starting off down hill. I am willing to help with action on this. Has anyone gone through the regional service manager for this as I had luck with that on my former explorer problem?
2007Dec 07
Explorer Limited V8
- Automatic transmission
- 30,000 miles
It is very funny that no more complaints have come up since my last one. What it proves to me is that Ford is like the Mafia. A couple of weird things have happened recently to me. One I received an email from some guy who never posted anything on the site telling me to chill out and that the last TSB fixed everything for him and his Explorer runs as smooth as a Cadillac. Interesting choice of words. I really think that Ford has sent people out to look for these sites of complaints to try and smooth things out with pissed off people. Second I notice that I was the 47th complaint and now I am the 49th. This just does not make sense to me. Let me know if any of you have had anyone similar experiences. I did find out that the BBB did nothing for one of us here ad I am currently going throught the BBB process. hopefully they realize that this is a bunch of crap with Ford and they should be held accountable. Until next time. we need to work together.
2007May 24
(reported on)Explorer Eddie Bauer V8 4.6
- Automatic transmission
- 20,000 miles
I only had this vehicle for a few months when it started to lunge forward, when it would come to a stop. I took it back TWICE to Seller's Sexton in Saint Robert Missouri where I bought it. They told me there was nothing wrong with it. Once I moved back home, I took it to a Ford dealership here. They told me there were updates, but couldn't do it because the computer was down. Made an appointment 45 MINUTES away and had it done there. A few months later it started again. This time the local dealer was able to update it, which they did. Once again, it started to lunge. Took it two weeks ago and in just 4 damn days it was lunging again and worse than before I took it in. The last time I took it in, I asked them that since Ford produced and started selling a vehicle they had not yet perfected, would I have to pay for updates after my warranty ran up pertaining to this same issue. Their response was yes and you really don't want to hear mine!
This is the second vehicle Ford has screwed me with. The last was a Mercury Mountaineer which believe it or not had a bad transmission when they sold it to me.
2007May 23
(reported on)Explorer XLT 4.6L V8
- Automatic transmission
- 18,000 miles
This V8 engine is connected with a miserable transmission. Like everyone else who owns this V8, it lunges, kicks and has a large jolt to it. Two re programmings of the transmission has not resolved this problem. I think I have a lemon.
2007May 23
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 17,000 miles
Same problem as reported from all above. My vehicle is currently at the Ford shop and they are going to take apart the transmission to try to resolve the problem. I will let you know if it resolves the problem for more than the two weeks others have mentioned.
2005Dec 25
Explorer Limited V8
- Automatic transmission
- 3,000 miles
We have to do something about this transmission problem. I have a dealership on my side. They told me that they can't fix it and yes these are stall tactics. I spoke with Tammy from the main headquarters dealing with the problem and found out that they are the biggest liars of all. At least the dealership acknowledge the problem and try to fix it. Ford originally had a TSB (Technical Service Bulletin) out in 06/07 and after they found out that the TSB was not fixing the issues with the transmissions they instructed various dealers not to attempt to work on or repair any vehicles until a new TSB came out. The new TSB came out on 11/08/07 and they tried to fix it and it did not work again. Tammy asked if they could try again and I agreed before going to the BBB. Now let me tell you how many times I have been there. 6 times for this problem to 4 different dealerships. 4 of those times they duplicated the problem and reprogrammed the tranny, 2 times they told me that they could not duplicate it. So I was so upset with the problem and thought that Ford would fix it because this is the 6th one that I have bought from them and being a loyal customer they would treat me right but guess what they lied. She did a final investigation telling me that they would give me options and this is what she told me. We do not have any records of any transmission work or TSB. What liars. I have contacted the local news, I am finishing the BBB paperwork and really want this to blow up now like the Firestone Tire. I have tape recorded conversations with everyone that I spoke with and have them on tape saying they cant fix it and it is stall tactics. Let's do this together. I saved my money for this vehicle for two years and each time I come to a stop off the freeway it lunges forward. Talk to me people. This is wrong. I am a Police officer and have a lot of friends in Law. I will do whatever I can so let me know if you want to move forward on this. Good luck
2007Jun 18
(reported on)Explorer Limited V8
- Automatic transmission
- 15,000 miles
Have had this vehicle into a couple of dealerships several times for transmission shifting problems. The last resolution they gave me was that it is a driver problem, not a vehicle problem. Of course they can never get it to act up when the service person drives the car, and I'm the only person that is having transmission problems with this model. The problem is that it's difficult to replicate. I bought this vehicle specifically to tow a boat trailer, and I'm not sure I would do that at this point. Am very disatisfied and frustrated with this car, and the support Ford has given their customers.
2007May 18
Explorer EB 4.6L V8
- Automatic transmission
- 9,000 miles
CAR TENDS TO LUNGE FORWARD WHEN COMING TO A COMPLETE STOP.
NOTICED AND EXTREMELY HARD DOWN SHIFT WHEN ENTERING THE FREEWAY THIS MORNING.
2007Nov 20
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 12,750 miles
Update - Yesterday I finally went to Arbitration on this vehicle. I felt good about the arbitration process and wanted to let all of you know about Ford's defense. Ford originally had a TSB (Technical Service Bulletin) out in 06/07 and after they found out that the TSB was not fixing the issues with the transmissions they instructed various dealers not to attempt to work on or repair any vehicles until a new TSB came out. The new TSB came out on 11/08/07. Here is the situation with the law concerning a dealer to repurchase a vehicle. The vehicle must have been in the shop for repair at a dealer at least (2) times and the manufacturer had to be contacted at least one time or your vehicle must have been in the shop 30 days or more for the same repair. Now I find it quite funny that Ford is trying to prevent people with genuine problems with their vehicles from getting their vehicles repaired. Simply if the dealerships were advised not to attempt to repair vehicles until a new TSB came out they effectively werent allowing some people with genuine problems to meet the above criteria for repurchase. I myself had my vehicle in 4 times to the dealership before they refused service and my vehicle was out of commission a total of 28 days. Therefore I hope that at least the arbitrators representing the BBB are intelligent enough to figure out what Ford is trying to do here. I do not feel as though the new TSB issued 11/08/07 is going to permanently fix anything. I think its a stall tactic by the manufacturer who honestly think their above the law. I will keep you advised as to what the outcome is with the BBB and the arbitrators decision. I do hope this information helps.
2007Sep 05
(reported on)Explorer Limited V8
- Automatic transmission
- 24,000 miles
Same problem as everyone else. Hard shift from 1st to 2nd. Reprogrammed, problem resolved. Now lunges from 2nd to 1st downshift during a rolling stop. Going back into dealer next couple of weeks for lunging problem. I'll keep you posted since they corrected the hard shift problem nearly 8 months ago and it has not come back.
2007Nov 10
(reported on)Explorer EB V8
- Automatic transmission
- 33,000 miles
I have the same problem with my 2006 Explorer V8 4X4. I had taken it back to the dealer 3 times. The first time they said it is probably my rotors, and turned them at a cost of over $100. When the problem continued, I took it back a second time. They said the throttle body was the cause, and ordered a new one. It took about 3 weeks to arrive, but the install was covered under warranty. As you know, the problem continued.
The third time I took it back, the identified it as this know transmission issue, and said they were advised to take no action, and a new service advisory will be released on November 15th, 2007. Almost there, but I have my doubts. This problem is torturing because you know the bump is coming right before you stop, but it somehow manages to catch you off guard anyway! Sort of like a Chinese water torture. :O
2007Sep 16
(reported on)Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 12,000 miles
I have the same problem. Hard Shift and Surge when coming to a stop and occasionally when accelerating. I am going back to the dealer, however, I do not expect any fix based on the complaints found here. I think this needs to go to a recall or buy back. It is a safety issue. My luck. This is my first new car purchase.
2007Oct 30
(reported on)Explorer LX V6
- Automatic transmission
- 20,000 miles
After I took the car 3 times back to the Dealer, I follow the proper steps, I sent the defect notification to Ford and a copy to Florida State Attorney, Ford answered me right away, they gave me an appointment and the Inspector came and saw the car along with a Mechanic, and they decided that it was some type of an electra valve for the computer; at least that is what they told me; because according to them, the computer did not recognized when I was going slow, therefore, It turned off the engine. The car is running good; but to be honest I have my doubts, to me it is not working the same way that before. Everybody tells you, they have to give you the money back or another car, but it is not that easy, specially that I have an extended warrant. They will try any thing; before give you the money back. I will keep you post.
Good Luck
2007Oct 28
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 18,500 miles
Same problem as described below.
Had Ford service visit on 10/26.
Ford OASIS (Online Automotive Service Information System) report indicated:
"Some 2006-2007 Explorer 4Dr/Mountaineers and 2007 Explorer Sport Trac vehicles equipped with 6r60 transmission may exhibit various transmission performance issues when compared to other transmissions. Some of the shift characteristics are different than previous models due to the 100% synchronous design of the vehicles which may include transmission engagement delay when shifting between P-D, N-D, and R-D. Delayed/hesitation on 1-2 shift, 2-1, and/or 3-2 decel step in shifts. Hoot noise during cold 1st gear launches from transmission pump. TSB (technical service bulletin) 07-13-08 has been deactivated on PTS. Do not attempt to repair vehicles with these conditions. Engineering will be releasing a new TSB approximately mid-November."
It seems that a fix is in the works. Stay on top of your Ford Service Department.
2007Oct 26
(reported on)Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 12,000 miles
Same Problem and cause me to crash my Explorer with a Police Car, Ford Venezuela has no solutions for this problem
2007Oct 23
(reported on)Explorer XLT 4.6L V8
- Automatic transmission
- 23,612 miles
Great truck shitty transmission rev's for no reason at 3000-3500 rpm it shifts gears like someone is pushing it from behind. I have had it back to the dealer and they tell me that is normal for the NEW SIX SPEED transmission. I now have the ABS light the anti skid light and the wrench light on. The truck is now at the dealer and they have called to tell me there is a transmission problem (NO SHIT). This truck is on lease (that is good news), unfortunately I traded in a Honda Pilot for this Turd. It will be my last exploder and last FORD.
2007Oct 25
(reported on)Explorer Limited V8
- Automatic transmission
- 29,000 miles
I thought I would add my 2 cents to the forum. Explorer has 29k miles on it and I have been experiencing the lunging downshift to 1st for the last few months. Finally got to the dealer today and the service department read me a letter they have from Ford. In summary Ford recognizes the problem and is telling the dealers not to attempt to fix it in no uncertain terms. They expect a fix to come out of Ford engineering the middle of November. My dealer tells me to wait until the beginning of December or so.
What I have been doing to address the safety issue is to treat it like a manual transmission when coming to a rolling stop. As I'm braking I manually shift to third then back into drive after it stops.
Hope this helps. It's a bad situation.
2007Oct 25
(reported on)Explorer EB 4.6L
- Automatic transmission
- 25,000 miles
I have experienced the same hard shifting/jolting as others between 1st and 2nd gear. 3 trips to the dealership. I called Mercury Customer care, and got help from Detroit. After unsuccessfully reprograming the transmission control module, the dealership replaced the "megatronics" unit on the transmission. The problem has significantly diminished, and its only present when the transmission is "cold". Its still somewhat annoying so i plan to take it back again. But, I definitely suggest you asking the dealership to REPLACE the megatronics unit vs. re-programming. Otherwise i love the vehicle.
2007Oct 24
(reported on)Explorer 4.3L V8
- Automatic transmission
- 24,000 miles
My wife and I purchased what we thought was going to be an excellent vehicle early spring 2007. Since we have purchased this Explorer we have had it in the dealers service an average of 1.5 times per month since our purchase for the same transimission problem. After performing the same TSB strategy 3 times, which was to reprogram the module, they finally decided it was time to replace the module. After 5 visits to two dealers, a new module, and four reprograms, it is having the same problem. I decided it was time to contact the BBB for a manufacturer buy-back and arbitration to do so. Ford deliberatly stalled me for a week in the process, by hinting at the possibilty that they would do so without the BBB's arbitration. Of course, they said they would not buy the vehicle back, even though I meet my States Lemon Law Criteria, under the reason that they have "fixed" the problem. Its funny that their position on "fixed" and mine are not one in the same. If it were fixed it would not jump on take off, now would it? I am currently in arbitration with the BBB and hope to have the matter resolved within a few weeks. After finding this site and reviewing ohter complaints of the same nature, I would advise you to do the same if you have met the criteria for your States Lemon Law Statute. - Thanks FRSII
2007Oct 20
(reported on)Explorer Eddie Baurer 4.6L V8
- Automatic transmission
- 26,000 miles
Been having same problem as everone else, unfortunately I'm deployed to Iraq and my wife is dealing with the problem. We both loved the car when we got it, great handling, good power.....but now this transmission problem. It's been in twice now for the same problem, the good thing is the dealership knows there is something wrong. I'll be back to the states in a couple of days to have a go at it. I would imagine I'll getting the run around on this. It's not fair to have to pay for something that doesn't work properly. I'm hoping the lemon law either State or Federal will be able to help
2007Oct 16
(reported on)Explorer EB 4.6L V8
- Automatic transmission
- 4,694 miles
Glad I found this site. Not sure it will do a bit of good, but what the hell. I had all the same problems as you guys did. The first was the surge many of you experienced when you were at a stop. It felt just like someone tapped into the rear end with their vehicle. Well, we got that fixed after numerous trips and complaints - haven't noticed that problem in awhile. HOWEVER, having owned several Explorers before this one, I knew the transmission was NOT RIGHT! For a vehicle in this price range, you would expect the shifting of the auto transmission to be smooth. IT'S NOT - NEVER HAS BEEN! I step on the gas and there is a delay before the tranny kicks into gear. CLUNKY! JERKY! I hate it! Had it back into the local dealer in Lexington, Ky. several times, and basically get the same conclusion: "It's normal - nothing we can do about it."
This is the LAST Explorer I will ever own and quite possibly the last Ford. My best friend's F-250 caught fire a few years ago and he has been in litigation with Ford for years and I've seen how they've treated him. This vehicle's transmission problems have been the last straw!
2007Aug 16
(reported on)Explorer Limited 4.7V8
- Automatic transmission
- 17,398 miles
At shifting down it feels as someone kicked from behind preety hard and the vehicle takes a big jolt.
2007Oct 16
(reported on)Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 11,000 miles
You can grip yell and complain here but the best solution will be to Take 20 minutes of your time and call The National Highway Traffic Safety Administration @ 1-888-327-4236 and register your defective complaint, It will take time to get something done but the squeaky wheel gets the oil, I have an Explorer just like you that I have done everything the dealer and Ford Mo. Co. has asked and all they say is our engineers are working on it. The 20 minutes may be well worth your time in the long run, I took my 20 min. and did it how about you.
2007Aug 27
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 18,000 miles
After several attemps they finally got this fixed on my vehicle they were to the point of even ordering me a new transmission when they found the problem. They replaced the transmission module & no more jumping I had problems with it jumping everytime I stopped even problems with exceleration. After the second time of almost being killed in the vehicle I screamed & made a very big scene at Ford & they finally fixed it!
2007Oct 14
(reported on)Explorer Limited 4.6L V8
- Automatic transmission
- 36,000 miles
This vehicle really is a p.o.s. (piece of sh*t). I loved the vehicle when we first got it, rode well, all the options, Nav system, MP3. But then around 24,000 miles the tranny started having problems. It welt to the shop three separate times, and on the last time they had it for 7 weeks in a row. This sucks, would never recommend it to anyone!
2007Oct 08
(reported on)Explorer 4.6L
- Automatic transmission
- 18,000 miles
Add another explorer transmission that "lunges" when stopping. Definitely a dangerous condition. Thought someone rear-ended me today. Going to the dealer with it today for the first time although some of posters experiences don't make me too optimistic. what crap, another 5 years of payments on a lemon.
2007Oct 06
(reported on)Explorer EB 4.6L V*
- Automatic transmission
- 41,000 miles
Sorry to say to you guys, but I'm glad I'm not the only one with this problem. Maybe we have some hope that Ford will fix this. My 2006 has been hard shifting at stop since about 15K miles. It has been getting worse and now is absolutely ridiculous. It feels like somebody has hit me from behind everytime I stop. The first few times it was hard, I actually looked in my rearview to see who hit me. Unfortunately I didn't report it to the dealer and now I'm at 41K and over the 36K Warranty. I'm going to contact the dealer to see if I have any recourse.
2007Oct 03
(reported on)Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 12,500 miles
I would like to discuss my outrage against Ford Motor Company regarding their lack of concern for consumers of the above vehicle. Shortly after purchasing this vehicle (new) I immediately noticed transmission issues. The vehicle was purchased 09/06. The transmission issue is that when the vehicle is at a full stop - it lunges back into 1st gear hard. If you dont have your foot on the brake you will most certainly go into the vehicle directly in front of you. This problem was reported to Ford immediately for this problem and has been in and out of the repair shop numerous times. The latest is Im not the only consumer having this issue there are hundreds of individuals experiencing the exact same issue. My last repair bill a week ago states this and I quote "There is no immediate solution to the problem.....our engineers at Ford are well aware of the problem and are trying to come up with an effective action to resolve this issue". However what they are doing is forcing people back into their defective and unsafe vehicles while they try and solve the problem. Ford is well aware of this issue and are not doing a damn thing concerning consumers safety. They are treating us like guinea pigs while they find a solution. There are currently (documented) 19 other individuals with the exact same make and model vehicle experiencing the exact same problem as I described. These individuals are concerned about their safety as well. The link to view this is www.carcomplaints.com/Ford/Explorer/2006/transmission
The Ford Motor Co. has turned an automotive backside to almost every customer complaining this transmission issue, leaving them the option or repairing the truck and keeping it or dumping the vehicle on the used-truck market.
More and more Ford mechanics and technicians are siding with consumers, charging that the troubled automaker is fully aware of a major flaw in Ford transmissions causing them to lunge forward and even go out of gear without warning.
The mechanics complain that Ford is covering up the defect while squeezing and short-changing technicians and mechanics tasked with repairing the problem for Ford consumers
Many previous Ford models were also prone to lunge forward or slip out of gear while parked, so if you buy one, park it outside and leave a brick under the wheel. And never leave children, pets or disabled people alone inside -- even for a minute. ...
]I personally wish some attorney would have the balls to take this on as a class action lawsuit against Ford. The problem is not only blatant but their lack of sympathy and compassion for a consumers safety just blows me away. I have been in touch with Ford Relations as well and honestly they are a big joke. The only thing they state is that Ford is working on a solution. I have also filed complaints with the BBB and also The National Highway Safety Association. If any other consumers are experiencing this issue and would like to contact me directly please feel free to contact me.
2007Sep 15
(reported on)Explorer Eddie Bauer 4.6L V-8
- Automatic transmission
- 17,000 miles
The transmission down shifts into low gear and causes the car to jolt forward when coming to a stop.
If you do not have your foot firmly on the brake pedal you could be proppeled into the intersection or road.
2007Sep 17
(reported on)Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 12,000 miles
Same issue everyone else is having. The truck lunges and surges forward when you come to a stop. It happens about 60%-70% of the time sometimes more violent than others. I love the truck but this is very annoying and potentially dangerous. I have not taken it to the dealer yet. I am not looking forward to the dealer telling me there is nothing wrong with the truck as everyone else seems to be getting for an answer!
2007Sep 17
(reported on)Explorer Eddiebauer V8
- Automatic transmission
- 29,000 miles
sayville ford service dept 4x, each time it was fixed! next day, back again!! Now im 1,000 miles to warranty expiring and tranny bangs and 4x4 cliks on whenever it likes, very dangerous.
Is there anything we can do?!
2007Oct 02
(reported on)Explorer Eddie Bauer 4.6L
- Automatic transmission
- 12,000 miles
10/02/07 - The latest is that ford is well aware of this problem and it affetcs many many customers. They state their engineers are working on a fix to the problem however cant give any details on how long it might be. They are forcing numerous consumers back into their vehicles until they find the fix. This is not only unfair but extremely unsafe for any consumer. The customer relations department is a big joke and they do nothing. I myself am spearheading a class action suit against Ford Motor Company. If interested or just want to make a comment please feel free to e-mail me.
2007Sep 24
(reported on)Explorer Edie Bauer 4.6L V8
- Automatic transmission
- 27,000 miles
I have the same problem as everyone has described as hard down shift at stop. I just took it in 9/21/07 they say in their report that it needed mechatronic? and refill trans. It has been good now for a week.
2007Sep 19
(reported on)Explorer EB 4.6L V8
- Automatic transmission
- 12,000 miles
Same issue as everyone else here. Car jolts or lunges forward when you come to a stop. It happens about 70% of the time. It is very annoying and potentially dangerous. Ford Service better not give me the runaround when I bring it in!
2007Sep 11
(reported on)Explorer Limited 4.6L V8
- Automatic transmission
- 22,000 miles
A service bulletin was issued, but the problem continues. Does not seem to be a permanent fix. Going back to the dealer again.
2007Jun 08
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 12,000 miles
I am having the same problem everyone else has described. I brought my vehicle in on 4/10/2007 because I need the oil changed and because I wanted them to take a look at a problem I had been having for several weeks prior. When I would slow down to stop, there would often be a "lurching" motion... almost like the vehicle was having trouble down shifting and would "pop" into the lower gear... hard. It was not happening every time, but quite often. The mechanics at Ford test drove it and (miraculously) also felt the lurching and, at that same time, the "check engine" light came on. They gave me a rental car and told me they need to replace the PCM (computer). They told me it was not safe to drive in that condition, hence the rental car. They keep my Explorer for 6 days. I picked it up again on 4/16/2007. They said they replaced the PCM and reset it and that I should be good to go. Within a week, the lurching was back again and so I brought the vehicle back to Salinas Valley Ford on 4/26/2007. The service manager said they thought perhaps the transmission had been damaged as a result of the previous PCM malfunction and that they would have to drop the transmission and take a look. I was given another rental vehicle as they thought it might take up to a week to get a transmission technician to look at it. After 12 days, they finally called me. They said that they did not look at the transmission, because "the Ford Hot Line told us not to". Instead they reset the PCM again and said "we will have to wait for the problem to get worse before we're able to do anything more for you". They said the best case scenario for them would be for me to be stranded somewhere (I swear to you... I am not making this up) They said they did not feel any "lurching" in the 12 days they had it. However, it has continued to lurch nearly non-stop ever since. I love the vehicle except for this and I am really upset about it.
2007Aug 10
(reported on)Explorer LX 3.2L V6
- Automatic transmission
- 18,000 miles
Car stop anywhere, anytime in the middle on the road, usually after the car goes from 2nd gear to 1st gear, loose power until drop death. Up to the point that I almost got kill today by a truck this morning.
2007Jun 28
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 20,000 miles
Same problem here........ automatic, V8. When downshifting to first... transmission clunks and surges. It is intermittent so the rocket scientists at Ford service deny any problem. Last Explorer i will purchase!!!!!!!!!!!!!!!!!!
2007Jul 20
(reported on)Explorer XLT V8
- Automatic transmission
- 12,000 miles
As I can see I am not the only person with this problem. I thought I was buying a reliable car, but that was not the case. I am so fed up with this jolting every time I come to a stop and even sometimes when I am accelerating and I am tired of hearing the same thing from the Ford service department. The first time I brought it in they said they had to update the system, as I was leaving the dealership I felt it again, so I brought it back for the second time and they said they had weekly updates and that it should be resolved now. The same thing happened the jolting was still there, and they told me to bear with them. After having the same result I decided to take my car to a different ford dealership for the third time for the same problem this time it seemed as if the problem had been fixed, but after about two weeks of driving it the problem is still there, and I am now bringing it back for the fourth time. I can’t say enough how fed up I am with this problem and afraid of having an accident. The jolting is present every time I drive this car it’s not a good feeling having to come to a stop and have to worry about how bad the jolt is going to be, this is something I have to think about constantly I am so tense and scared all the time. Ford needs to do something about this immediately!
2007Jul 18
(reported on)Explorer Limited V8
- Automatic transmission
- 14,000 miles
Same issues as most others. I would accelerate and it would go into gear very hard. When I stop it would feel like I got bumped/rear ended to the point that I would look in the mirror to see who hit me. I have almost hit people in parking lots as this happens majority of the time but not every time. after taking it to Ford 9 times it not being corrected, I was very frustrated and tired of them telling me it is the way I drive, and that is a normal thing for Ford. They then offered to give me an extended warranty which still doesn't fix the problem. I then contacted the Better Business Bureau and began a case. I submitted all the records/service info/ phone conversations etc. I then had a hearing and I was able to duplicate the concerns with this vehicle. This whole procedure with the BBB took a solid 2 months. Needless to say. I WON!!!!! Ford has 1 month to REPURCHASE the vehicle. This is a definite issue and someone is going to get seriously injured. I will never own or recommend a Ford after all the horrible experience and the way I was treated. ..... FYI: Keep all documents and don't give up. Ford needs to do something about this.
2007Apr 30
(reported on)Explorer XLT V8
- Automatic transmission
- 8,000 miles
I've had the exact same problem as everyone else. The surging from 1st to 2nd gear. Was hurt badly. I am undergoing 12 weeks of physio for neck, shoulder, and back problems that came about when the truck surged forward four times throwing me into the steering wheel. Gave the vehicle back to Ford stating that I refused to drive and saying that it was completely unsafe. They sent me a letter stating that they are going to resell the vehicle (no repairs have been done!!!) and letting me know that I must pay them the shortfall of sale price to what they say it is worth. Have contacted a lawyer and am preparing to take Ford to court. Recommend more people do the same before they end up hurt too. I don't think that Ford can find the problem so therefore won't issue a recall. Ford of Canada rep. told me that the vehicle was not even capable of surging forward and that it must be a problem with me!!!! Also Ford said that they have never recieved any simular complaints about surging. What a lie!! I've owned 6 fords in 12 years and will never never drive another ford again. I'm just glad that I found this web site to prove that is wasn't my fault.
2007Apr 15
(reported on)Explorer Limited V8
- Automatic transmission
- 24,000 miles
My problem is exactly as described here by other owners - when you come to a full stop at either a traffic light or stop sign, the car lunges forward, but not all the time. I have brought this to the attention of the dealership on 5 different servicing occasions, and they always tell me they can find nothing wrong. I hope Ford DOES something about this as it is hazardous, especially if someone is in front of you when you stop. If there is no resolution soon, maybe we should all consider finding a Lemon Law attorney and turning them all in. I am paying plenty for this car every month and am really disturbed to have to deal with this. I "thought" I bought the top of the line. What a joke.
2007Mar 28
(reported on)Explorer V8
- Automatic transmission
- 10,500 miles
I too have a 2006 Eddie Bauer Explorer V8 six speed transmission.
It too lunges, jerks at stops and take offs. I have had my car into the dealership 5 times already and they still can not fix the problem.A service bulletin was issued but problem still exists. It is getting ready to go in a 6th time for the same issue. They have replaced the computer chip, reprogammed the computer chip, replaced the valve body and the car works for about 2 weeks and starts all over again. We have called Ford and were given a regional contact... but it takes her 3 weeks to call you back or you can't even leave a message because her voice mail is full. Poor customer service bottom line. Based off of everybody elses complaints here ford treats everybody the same way and all the dealerships have the same scripted answers to give to us. We have bought 13 ford vehicles in the last 11 yrs.. where is the customer service...... I think all they are doing is buying time until they can figure out what the problem is on our expense.
2007Mar 17
(reported on)Explorer Eddie Bauer V6
- Automatic transmission
- 5,000 miles
When coming to stop the car lunges or clunks and HIT HARD when down shifting from 2nd to 1st gear. Keep Away!!! It's my first and last FORD. A service bulletin was issued but problem still exists.
2007Feb 26
(reported on)Explorer XLS V6
- Automatic transmission
- 18,000 miles
I'm getting the jolting from the transmission when after stopping and you accelerate. I thought it was because it was new but i see it's not. I've been to the dealer service department twice but they said their is nothing was wrong with it...
2007Feb 15
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 8,000 miles
I have the same complaint everyone has about their Ford Explorer with a V8 engine. The car is horrible to drive. It pulls forward when stopping and going. Sometimes so bad it feels like you just got rear ended. You also hear a loud noise and a pulling feeling coming from the bottom of the car. I've had my car to the dealership 5 times and have contacted Ford Motor Corporation. I'm just getting the runaround from everyone. I stopped driving the car because I get so angry everytime it happens. Ford needs to seriously fix the problem or buy back my car!
2007Feb 12
(reported on)Explorer Limited 4.6L V8
- Automatic transmission
- 14,000 miles
The transmission has been looked at and reprogrammed twice in the last year of ownership, the problem still exists today to the point where I really don't want to drive very far in it.
2007Feb 12
(reported on)Explorer Limited 4.6L V8
- Automatic transmission
- 14,000 miles
When doing a "rolling stop" and reapplying power to accelerate there is a large jolt that feels like it is coming from the rear of the truck.
2007Feb 08
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 14,000 miles
I purchased my wonderful $40,000 V8 Eddie Bauer and was totally in love with it for the first 10,000 miles. Then the transmission jolting started. I noticed it first when I would come to a stop, I kept looking in the rear view mirror to see who hit me. If it didn't jolt when I stopped, it would jolt when I started, so hard, my daughter spilled the drink she was holding. The dealership? I've had it there twice. The first time they reprogrammed the computer and said it had to "relearn" my driving, no difference. The second time they changed my oil and said there was nothing wrong. Its going back again and if they don't get this thing fixed, they are going to get it back!
2007Jan 02
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 13,000 miles
The transmission 'kicks' when coming to a stop, almost as if someone has just bumped into your rear end. I took it to the dealer who said there were service bulletins released about the 2006 V8 engine's transmission. They replaced a part which fixed the problem for about 2 weeks but now it is back and worse then ever. Taking car back for 2nd time to dealer along with several print outs from web sites showing complaints about same issue. This has become a safety issue and should be a Ford recall, not just a service bulletin.
2006Nov 28
(reported on)Explorer Limited 4.6L V8
- Automatic transmission
- 2,300 miles
purchased vehicle new, but after one month transmission problems started - lunging, high rev, hard pronounced shift jolt, acts like cruise control is still on when you try to stop... you really have to push hard on the brake... almost had an accident today... Ford replaced the transmission, we are still having these problems, they won't admit there is further issues since replacement of transmission. Very frustrating... won't have my grandbaby in vehicle. it shifted so hard one day that my husbands back hurt for three days! i would not recommend the V8 at all! we have had it in to the dealer a total of 5 times and its going back tomorrow again.... looks like i have a lemon doesn't it? Ford needs to step up to the plate and do the right thing here!
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A D V E R T I S E M E N T S
2008Jan 09
Explorer Eddie Bauer 4.6L
HELLO, I AM A TRANSMISSION TECHNICIAN. I HAD BEEN INTO THE FORD DEALER UNDER WARRANTY, FOR THE SAME 2-1 DOWNSHIFT BUMP/JOLT AND ERRATIC UPSHIFT CONCERNS THAT EVERYONE IS TALKING ABOUT 2 TIMES IN 2007. THEY REPROGRAMMED THE TRANS COMPUTER (WHICH IS PART OF THE VALVE BODY "MECHATRONIC UNIT" INSIDE THE TRANS PAN) AND THE TECH EXPLAINED THAT THE TRANSMISSION HAS AN "INITIAL LEARNING" CYCLE THAT MUST BE PERFORMED EXACT TO THE BULLETIN... IT IS POSSIBLE THAT THE DRIVE CYCLE IS NOT BEING PERFORMED CORRECTLY. HOWEVER, LIKE EVERYONE ELSE, AFTER A FEW THOUSAND MILES, THE PROBLEM RETURNED. IN LATE SEPTEMBER 2007, DEALERS WERE ADVISED TO NOT ATTEMPT REPAIRS AS ENGINEERING WAS WORKING A "FIX" TO THE SOFTWARE. THESE TRANSMISSIONS ARE BUILT BY THE SAME COMPANY THAT HAS BEEN MAKING BMW AND MERCEDES AND LAND ROVER TRANS FOR YEARS "ZF" IS THE COMPANY, WHICH IS NOW OWNED BY FORD... I GUESS THAT SORT OF MAKES IT LOOK LIKE FORD REALLY IS CONCERNED WITH THEIR TRANS QUALITY AND WANT TO GET A NEW IMPRESSION. FORD SHOULD HAVE WORKED THE SOFTWARE BEFORE THEY SOLD THESE TRUCKS, BUT THAT IS THE REAL STORY. AFTER MID NOVEMBER 2007, A LATEST, GREATEST CALIBRATION UPDATE BECAME AVAILABLE, AND IT WAS PERFORMED... THE TRANSMISSION WORKS GREAT!!! I WOULD SUGGEST AT "HIGHER" MILEAGE WHICH MEANS DIFFERENT THINGS TO DIFFERENT PEOPLE, IF A DEALER REPROGRAMMED YOUR TRUCK "BEFORE" DECEMBER OF 2008, THEY SHOULD CHECK IT AGAIN FOR AN UPDATE, AND THE DRIVE CYCLE IS CRITICAL TO BE PERFORMED, THEN IT TAKES ABOUT A WEEK TO "FULLY ADAPT". IF A PROBLEM CONTINUES, THEN MAYBE SOMETHING ELSE IS WRONG, AND THEY SHOULD INSPECT OR REPLACE THE "MECHATRONIC" VALVE BODY ASSEMBLY. I WAS TOLD THIS PROBLEM IS ALSO IN THE EXPEDITIONS IN 2007 AND 2008 AND SOME OF THE 2007 EXPLORERS WHICH ALSO HAVE BULLETINS. THE TRANSMISSION IN THE EXPLORER IS CALLED 6R60 AND THE EXPEDITION IS THE 6R75. SO FAR THE TRUCK I HAVE BEEN DRIVING IS GREAT. GOOD LUCK TO EVERYONE....
Gregg P.
Ontario, CA, USA
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