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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
44 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
71,102 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

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2012 Ford Fusion Owner Comments (Page 15 of 65)

« Read the previous 20 complaints

problem #1015

Jun 082021

Fusion

  • 156,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated while entering and starting the vehicle, a message appeared on the screen which stated that the power steering assist was disabled. The contact attempted to reverse out of the drive way however, the steering wheel failed to turn. The contact shifted the vehicle backed into park. The local dealer was contacted about the failure however, the dealer was unable to inspect the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 156,000.

- Lee's Summit, MO, USA

problem #1014

Jun 032021

Fusion

  • miles
Power steering service now light came on driving away from my neighborhood and started making a loud noise on right front wheel of car, pulled over to see if I had a flat and did not. Turned around and went back home so I wouldn-??t get stuck somewhere or wreck. While driving to the shop to get it looked at the power steering failed and could barely turn the wheel. This could have resulted in a wreck. The shop confirmed the power steering is out on the car again! Power steering sensor was recently replaced after wreck therefore it shouldn-??t be going out a month later.

- Nashville, TN, USA

problem #1013

May 142021

Fusion

  • miles
Power Steering stopped working for third time in last four years. It makes the vehicle difficult to drive.

- Orlando, FL, USA

problem #1012

May 202021

Fusion 4-cyl

  • Automatic transmission
  • 117,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated while driving 30 mph, the electric power steering failed and the steering wheel became firm. The dealer was made aware of the failure and informed the contact that the electronic steering rack had failed. The vehicle was not taken to be diagnosed nor repaired. The contact performed a self-diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 117,000.

- Overland Park, KS, USA

problem #1011

Jun 012021

Fusion

  • miles
Power steering service suddenly appeared on dashboard, and loud noise were heard when I turned the steering wheel. Please help me what to do since since there is a power steering wheel recall on Ford Fusion Hybrid 2012. Thank you.

- Ann Arbor, MI, USA

problem #1010

Apr 202021

Fusion

  • miles
Power steering went out while driving

- Tallassee, AL, USA

problem #1009

May 142021

Fusion

  • 160,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 FORD Fusion. The contact stated while driving 30 mph, the steering wheel became difficult to turn. The contact pulled over and restarted the vehicle however, proper steering functionality did not return. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.

- Mexia, TX, USA

problem #1008

Feb 152021

Fusion

  • 110,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, service power steering and service advance track messages displayed on the instrument panel. The steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and the local dealer were not contacted. The vehicle was not repaired. The approximate failure mileage was 110,000.

- Partlow, VA, USA

problem #1007

May 062021

Fusion

  • 130,000 miles
The power steering control module (pscm) failed on my vehicle. This resulted in immediate loss of power steering while driving and, in turn, caused extreme difficulty turning and moderate difficulty maintaining a straight line. According to Ford, the entire steering gear needs to be replaced because the pscm is integral to the steering gear. Reference existing recall#15V340000 for this model and year with the exact same components, but not inclusive of my VIN.

- Evansville, IN, USA

problem #1006

Apr 302021

Fusion

  • 36,000 miles
I was about to make a uturn when my steering wheel froze up on me. Scary and dangerous. I had to make a left instead of the uturn thank god I was able to get out of the way I turned the car off and started it again. Few minutes later I went to the bank and park in a parking space, went back to my car to leave and my steering wheel was locked up. Had to get a tow home. Said power steering assist fault

- Temple City, CA, USA

problem #1005

Apr 152021

Fusion

  • miles

A D V E R T I S E M E N T S

Power steering just died while I was on highway almost lost control and service power steering came on funny thing is it should be recalled it is horrible.

- Durham, NC, USA

problem #1004

Apr 072021

Fusion

  • 105,600 miles
Power steering went while parking car. Ford said steering recall not applicable to this VIN because it was built in a different plant. This is a safety hazard, if the steering went out at a higher speed it could have caused an accident. All 2012 Ford Fusion should be included in the recall because they all received the same power steering components regardless of which plant they were built in.

- Myrtle Beach, SC, USA

problem #1003

Apr 242021

Fusion

  • 115,000 miles
I was pulling out from my parking spot (parallel parked) when all of a sudden the steering wheel jerked out of my hands and the electric power assist light popped on. I was on a side street beginning to accelerate after pulling out into traffic. Had I been going faster, it easily could have created a wreck. When the wheel jerked, I slammed my brakes on. I turned the vehicle off then on, and the light popped off. I re-parked it because I was afraid to drive it, and before re-parking, the light was back on. I found this is a common problem and looked on line (Ford recall #15S18, NHTSA #15V340000). When I contacted the dealership to schedule repair, I was told that my VIN was outside of the recall range, even though it did indeed fail the same way these others failed. Because it was outside of the range, I would be financially responsible for this known design failure that resulted in a near miss accident. I've not taken it in for repair yet, hoping this recall is widened to the appropriate range for the same failure. I understand it's costly, but finding out this problem was a known problem that they didn't properly identify points of containment made me angry.

- Oakland, TN, USA

problem #1002

Aug 082018

Fusion

  • 96,000 miles
There is currently a recall for the part I had to replace for $3000 under code 15S18, but for some reason, my vehicle was not covered under this recall though it is the exact problem described in the recall and other Ford Fusion of the same timeframe are covered. I lost and regained control of steering for some time until it eventually stopped working altogether.

- Winnemucca, NV, USA

problem #1001

Apr 232021

Fusion

  • 190,000 miles
Power steering went out doing about 49mph on a busy highway. Causing me to be rear ended. The other car left the scene of the accident. Still no power steering fluid fine. Exact issues as all the other 2012 recalled Ford Fusion but not mine

- Blue Ridge, GA, USA

problem #1000

Apr 232021

Fusion

  • 85,416 miles
Before and now I am unable to turn the steering wheel at all as well as my car.

- Fuquay Varina, NC, USA

problem #999

Apr 152021

Fusion

  • 170,000 miles
Driving in town when steering went out. Took vehicle to Ford was told to replace steering unit. Also told there was a recall on Fusion but not all. Also told they extended warranty to 150,000 miles. Mine has 170,000. They refused any help. I am thinking they have a problem that's needs to be addressed

- Pryor, OK, USA

problem #998

Apr 202021

Fusion

  • 180,170 miles
Vehicle steering has been acting up for a few days like it is catching and pulling in the direction I just slightly veer to. 2 days later, while driving on main highway, 60mph, service power steering and service advancetrac display on dash. Complete loss of power steering almost impossible to turn steering wheel.

- Somerset, KY, USA

problem #997

Apr 182021

Fusion

  • 81,000 miles
The contact owns a 2012 Ford Fusion. The contact stated while driving 55 mph, the vehicle loss power steering assist and the steering wheel seized. The power steering assist warning light was illuminated. The vehicle was taken to hayford Ford (1330 301st ave ne, isanti, mn 55040) and diagnosed with power steering failure and that the power steering gear and steering column needed to be replaced. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. The approximate failure mileage was 81,000.

- Isanti, MN, USA

problem #996

Apr 182021

Fusion

  • 69,000 miles
My car just dies while I'm driving. Are there recalls I haven't been notified about that could be causing this? if so, how do I get it repaired in the most expeditious manner. I only have the one car and it is pretty unsafe at this point.

- Melbourne, FL, USA

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