really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
88,186 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Acura TL body / paint problems

body / paint problem

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2004 Acura TL Owner Comments (Page 4 of 9)

« Read the previous 20 complaints

problem #116

Jul 082010


  • 75,000 miles


The interior of the car is literally falling apart. Dashboard has severe cracks throughout, cupholder cover broke, rearview mirror liquid caused vision problem, arm rest broke, and now the foot rest broke! I take care of my vehicle as attested to by the dealer. Unfortunately, not one of these problems was a surprise to the service tech!!!!

- Houston, TX, USA

problem #115

Aug 172012


  • 115,000 miles
Small crack started at center of dashboard near the window. In 1 day it has wrapped almost completely around the drivers side of the dashboard and is nearly 2 feet long now. My 1989 Honda Accord had a better looking dash after 23 years. This is a major safety issue and needs fixed asap by Acura.

- Greensboro, NC, USA

problem #114

Aug 082012

TL 6-cyl

  • 194,000 miles
Wife made me aware that a crack appreared on the dash atter taking down the sun shade to come home after work. It was about a four inch crack on top of the left edge of where the air bag deploys. I was somewhat concerned because F the location. I rode on the car again this afternoon and not only has the original crack doubled in size there is another one on the opposite side of the air bag deployment. Both cracks are on the edge of the air bag "box" now I am very concerned and I get only line to see how to either repair or replace this dash. After searching I see that there are alot of complaints with this same issue. It seems Acura has a problem with the material used to cover the dash. They need to step up and replace these dash boards.

- Chouteau, OK, USA

problem #113

Jun 252012


  • 56,000 miles


Dash board is cracking around airbag on right side and directly behind steering wheel.

- Claremont, CA, USA

problem #112

Aug 082012

TL 6-cyl

  • 86,000 miles
Multiple cracks on dash began on passenger side. New cracks developed over speedometer. Poor design of structural dash support is causing dash to fall apart. Unknown if this will compromise airbag function. One owner car has been garaged at home and often parked under cover at work - this is not sun damage. Acura will not pay for replacement.

- Jacksonville, FL, USA

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problem #111

Aug 062012

TL 6-cyl

  • 98,188 miles
Dash board passenger side air bags area and driver side 2 speaker cracked.

- Dallas, TX, USA

problem #110

Aug 022010

TL 6-cyl

  • 120,000 miles


Dashboard has developed deep, long cracks in a square surrounding the passenger side air bag. Manufacturer should recall this extremely common safety problem immediately.

- Palm Harbor, FL, USA

problem #109

Jul 062012

TL 6-cyl

  • 135,000 miles
One day I got in the car and noticed a crack on the dashboard along the passenger side airbag. Since then it is beginning to spread.

- Greensboro, NC, USA

problem #108

Jul 192012


  • 120,000 miles
I got in my car yesterday after work, to find a crack over 6 inches long on the passenger side dashboard, near where the airbag would be located. Apparently this is a very common problem. Most are reporting more cracks appearing and the cracks growing longer in size. I assume my dash will do the same as everyone else's and become worse. I believe it is temperature/heat related (expansion/contraction) but is no fault of my own. Can you say recall!!!

- Burlington , KY, USA

problem #107

Jul 152012

TL 6-cyl

  • 100,040 miles
The dash has developed a crack around the passenger side airbag. I am concerned that should an accident occur the airbag may not deploy correctly.

- Apopka, FL, USA

problem #106

Nov 122011


  • 80,000 miles


My 2004 Acura TL started to have minor cracks on the dashboard last November and then it slowly spread all over the dashboard. I now have multiple long cracks on my dashboard. I have done some research online and there are many Acura TL (2004 & 2005 model) owners who has encountered the same issue as well. I have other vehicles that are older than the Acura TL and those vehicles dashboards are completely fine. I believe it is a defect in the material and Acura should be responsible for replacing this part. I do not feel safe driving my care in this manner due to the fact that it might impact the air bags or may not deploy the air bags in case of emergency. So, please help all of us Acura TL owners with this issue. Thank you

- Brooklyn, NY, USA

problem #105

Jul 062012

TL 6-cyl

  • 65,970 miles
I noticed a large crack on my dashboard in front of the passenger seat and it appears to outline the airbag. There are two small cracks on the dash as well. My concern is whether or not these cracks make the deployment of my airbags defective in the event of a collision.

- Joplin, MO, USA

problem #104

Mar 012008

TL 6-cyl

  • 90,000 miles
The dash started to crack around the passenger airbag and has continued to get worse over the years. The entire dash is cracked at this point. This is a know Acura issue that they refuse to address in mass but have assisted many owners in varying degrees.

- Plantation, FL, USA

problem #103

May 282012


  • 1,368,010 miles
Dash/airbag issues. 2004 Acura TL 3.2 had a crack on the dashboard which the airbag is underneath, this is a safety concern if the airbags would be deployed correctly. More cracks appear several days later, the car is well pampered, but this is a defective material on Honda/Acura's part. Need to be recalled!

- Long Beach, CA, USA

problem #102

May 212012

TL 6-cyl

  • 125,450 miles
My wife drives the car on a regular basis. On 5/21/12 she advised a crack @ 2" had developed on the passenger side dash over the air bag. On 5/22/12 the crack had enlarged and is now @ 4" long.

- Willow Spring, NC, USA

problem #101

May 022011


  • 120,000 miles
My dashboard is cracked all over the place. Acura will not fix it.

- Cypress, TX, USA

problem #100

Feb 012008

TL 6-cyl

  • miles
The dash has cracked in 15 lines throughout the whole dash. It started around the passenger airbag and continues to get worse. I contacted the dealer and Acura directly. They continue to deny that there is a flaw in the craftsmanship.

- Plantation, FL, USA

problem #99

Jan 072011

TL 6-cyl

  • 90,000 miles
The dashboard on my 2004 Acura TL has cracked in multiple location. The cracks go vertically from the winsheild to the other edge of the dashboard..

- Fort Worth, TX, USA

problem #98

May 182011

TL 6-cyl

  • miles
My Acura TL 04 dash started cracking and spread quickly to rest of the area. The cracks are all over my dash, right left - to top - over the speakers, etc. There were no accident involved. Car is part outdoor without cover.

- Houston, TX, USA

problem #97

Feb 102012

TL 6-cyl

  • 90,200 miles
I recently noticed two large cracks that appeared in the dashboard on the passenger side above what I believe to be the airbag compartment. One day they were just there and were not the result of an accident. I have not taken the vehicle to the dealer, as there is more than enough written about this problem to know what the answer will be. This appears to be caused by inferior materials and poor engineering used in a high end vehicle. It's embarrassing for Acura to say the least. I have a 1989 Toyota supra and the dash is in perfect condition, so I don't want to hear "normal wear and tear", that's bull. Acura needs to step up to the plate and be accountable. As others have stated, there could also be links to air bag failure or pre-mature deployment, which would be a much more serious issue. We pay a significant price from our hard earned dollars for these upscale vehicles. We should not have to pay for Acura's choice to use cheap material and poor designs. Now is the time for the consumer protection industry to step in and take action since the individual is left to the mercy of the manufacturer.

- Bath, PA, USA

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