NHTSA — Structure Problems

2004 Acura TL (Page 6 of 9)


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
88,186 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Acura TL body / paint problems

body / paint problem

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2004 Acura TL Owner Comments (Page 6 of 9)

« Read the previous 20 complaints

problem #76

Oct 122010

TL 6-cyl

  • 88,245 miles


My Acura TL has a long crack on the passenger side. All the way from the windshield down the right side of the rectangular air bag indent. Later in the afternoon it got longer. Almost all the way down to the glove compartment. This will defiantly affect airbag passenger deployment if deploy. I called my local dealer and told them about it. They said that this is not an Acura problem. Apparently it is, knowing more than 1000 people with this problem. Check www.acurazine.com (cracked dashboard) and you'll find it, also there is a on facebook. This is my first Acura. Really surprised at the quality of these parts. For a luxury car at $32K it's almost not worth it. Already had the water pump recalled and some other parts recalled. Not only that, my airbag light is starting to light up intermittently. At 90,000 miles seems like it's falling apart. My '97 Camry had 200,000 miles and still ran like a champ until I traded it in for this thing.

- Pompano Beach, FL, USA

problem #75

Jun 192010


  • 90,000 miles
The contact owns a 2004 Acura TL. The contact stated that there was a crack above the passenger side air bag and he could see the air bag imprint. The vehicle was taken to an authorized dealer who stated that the dashboard needed to be replaced. The vehicle had not been repaired. The contact called the manufacturer who stated that he would have to repair the vehicle at his own expense. The current mileage was approximately 103,000. The failure mileage was approximately 90,000. Updated 06/24/11 updated 2/03/2012

- Atlanta, GA, USA

problem #74

May 152010

TL 6-cyl

  • 80,000 miles
My dash is cracking at a accelerated rate. First at the passenger airbag, now over driver side. My concern is if the dash is dry enough to split along the airbag seams, then what would prevent shards of dash flying off if the airbag deploys? the should get some serious safety considerations.

- Lakeland, FL, USA

problem #73

Oct 012010


  • 30,000 miles


My Acura TL 04 dash started cracking and spread quickly like a disease. The cracks are all over my dash, right left - to top - over the speakers, passenger airbag, etc. For this expensive of a car this is ridiculous! I cannot believe there is not a recall and for cracks all around the airbag, I would think that would be a safety hazard! Acura should be doing something about this!

- Wilmington, NC, USA

problem #72

Sep 012010


  • 40,000 miles
2004 Acura TL dash has been cracking to pieces from the left and right side.

- Wilmington, NC, USA

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problem #71

Mar 202011


  • 63,000 miles
My 2004 Acura TL has a crack in the dash board around the passenger side airbag. This is not an isolated incident as I have recently learned that other 2004 and 2005 Acura owners are having the same issue. I am worried because the crack is spreading and does not seem at all safe. I attempted to contact Acura corporate and Honda and was told I would have to pay to correct an obviously defective part.

- Douglasville, GA, USA

problem #70

Jan 012009


  • miles


Multiple cracks are on the passenger side, and a deep gash appears on the cowling over the instrument cluster. It's a high-end car, and you pay big money for it, and you shouldn't have big cracks in your dashboard, don't know, you know with a crack like that, if the airbag were to deploy if it would cause any sort of malfunction.

- Orlando, FL, USA

problem #69

Mar 252011


  • 110,000 miles
The contact owns a 2004 Acura 3.2tl. The contact stated that the dashboard became cracked where the air bag was positioned. The contact stated that the air bag could deploy at anytime without crashing. The vehicle was taken to the dealer where the contact was informed that the dashboard would need replacing. The manufacturer offered to cover seventy-five percent of the repair cost but the contact declined. The vehicle was not repaired. The failure mileage was 110,000.

- Clear Water, FL, USA

problem #68

Mar 102010


  • 85,000 miles
I currently own a 2004 Acura TL and the dash board has cracked on drivers side, the cracks are shaped like a T an are approximately 6 inches in length. Acure should replace this defective dash board.

- Kansas City, MO, USA

problem #67

Mar 012011

TL 6-cyl

  • miles
2004 Acura TL defective dash - it was noticed dashboard cracks especially one developed where the passenger air bag is supposed to deploy. It is requested to consider this as a safety hazard, because it can affect the deployment of this safety equipment in case of an accident. Vehicle is parked most of the time inside a garage, so it cannot be explained why the cracks occurred.

- Cidra, PR, USA

problem #66

Sep 012010

TL 6-cyl

  • 85,000 miles


I drive a 2004 Acura TL and around September of 2010, my dashboard started cracking around the area where the passenger airbag is located. Since then, the crack has spread and the dash has started cracking in two other places. I was in no accident around this time and always parked in the shade or in a garage.

- Raleigh, NC, USA

problem #65

Dec 152010


  • 48,000 miles
The contact owns a 2004 Acura TL. The contact stated that there were two cracks on the dashboard by the passenger side air bag. There was not a light illuminated on the instrument panel but he was concerned the air bags would not deploy properly if involved in a crash. The vehicle was not taken to the dealer for repair. The approximate failure mileage was 48,000.

- Copper City, FL, USA

problem #64

Jul 012010

TL 6-cyl

  • 50,000 miles
Acura TL 2004 cracked defective dash.

- Basking Ridge, NJ, USA

problem #63

Sep 152010

TL 6-cyl

  • 16,000 miles
A 14 inch crack in dash which runs along the passenger side air bag.

- Bossier City, LA, USA

problem #62

Sep 092009


  • miles
Dashboard on my 2004 Acura TL is cracking around the airbags, feel very unsafe about it being deployed. Acura has mentioned on the phone it is not their problem. However after reading various other owners complain about the same issue this is not a one thing, this is a defected automobile and I will not have my children or my wife or anyone that rides with me in that car sit in the front seat.

- San Antonio, TX, USA

problem #61

May 222010

TL 6-cyl

  • 61,385 miles
I love my TL but I am totally disappointed with the dash on my 2004 Acura TL. I have had cars that had similar dashes and they never cracked! this dash has already cracked in 3 places. One crack runs from the windshield to almost the top of the glove compartment. This one makes me uneasy every time I drive the car because it runs alongside the passenger airbag. The other cracks are smaller but nevertheless they are there. I don't think this is acceptable for a car I paid so much for. Acura needs to step up and recall these cheap dashboards.

- San Antonio, TX, USA

problem #60

Sep 102009

TL 6-cyl

  • 60,000 miles
2004 Acura TL - 56,000 miles. Completely cracked dashboard around the passenger side airbag. I am worried about my passenger's safety as the cracks look as if they could interfere with the airbag deployment.

- Winter Springs, FL, USA

problem #59

Dec 142010


  • 36,000 miles
2004 Acura TL. The interior dash suddenly formed cracks forward of the steering wheel and over the passenger airbag system. My concern is that the cracked dash will impact passenger airbag deployment in case of an accident. I purchased an extended warranty for the car through Acura when I purchased the car in 2004 which is still in force. The local Acura dealership claimed the dash replacement was not covered.

- Orefield, PA, USA

problem #58

Nov 152010

TL 6-cyl

  • 100,000 miles
2004 Acura TL sedan dashboard cracks and splits around passenger airbag. SRS warning light becomes illuminated afterward. Concern over proper airbag deployment...sun visor was used and car is garage kept 1. the events leading up to the failure, are normal operation of the vehicle. 2. the failure is a cracked dashboard 3. what was done to correct the failure--I would like Acura to repair the problem.

- Houston, TX, USA

problem #57

Nov 152010

TL 6-cyl

  • 100,000 miles
Crack in dashboard--although reasonable care was used to protect dash from such damage...sun visor was used and car is garage kept 1. the events leading up to the failure, are normal operation of the vehicle. 2. the failure is a cracked dashboard 3. what was done to correct the failure--I would like Acura to repair the problem.

- Houston, TX, USA

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