really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
60,273 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Acura TL seat belts / air bags problems

seat belts / air bags problem

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2004 Acura TL Owner Comments (Page 2 of 3)

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problem #23

Jun 102010


  • miles


Cracks in the dashboard area by the airbags.

- Raymond, MS, USA

problem #22

Dec 132010

TL 6-cyl

  • 67,000 miles
Cracks in the dash of my 05 Acura TL that developed where the passenger air bag is supposed to deploy and may have the potential to affect the deployment of this safety equipment in case of an accident and, therefore, should be considered a safety hazard.

- Humble, TX, USA

problem #21

Oct 152010

TL 6-cyl

  • 70,000 miles
My 2004 Acura TL has developed a large crack around the passenger side front air bag in the dash. This was at one time a completely sealed unit. The concern is that if there were to be a deployment, that either the deployment will not happen, incorrect deployment because of the seal being defective, or the cracked portion of the dash flying off and injuring or killing a person if deployed.

- Melbourne, FL, USA

problem #20

Nov 132010


  • 79,000 miles


Dashboard crack around the passenger airbag in my 2004 Acura TL. No accidents yet but worried about possible injury or air bag deployment due to this condition. I understand this is a common problem with the 3rd generation Acura TL series.

- Arlington, TX, USA

problem #19

Jan 022010


  • miles
Acura TL 2004 dash cracks over airbag area. All cars from that year with the same problem and the dealer didnt resolve.

- Vega Baja, PR, USA

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problem #18

Feb 102010


  • 102,000 miles
The contact owns a 2004 Acura TL. The contact stated that he noticed that the instrument panel developed cracks around the passenger side air bag area. The contact was concerned that the air bag would not deploy in the event of a crash. In addition, he was also concerned that if the air bag were to deploy independently, shards of the dashboard would potentially injure him or a passenger. The vehicle was not taken to the dealer for diagnosis or repairs. The vehicle was not repaired. The VIN was not available. The failure mileage was 102,000 and the current mileage was 122,000.

- Tampa , FL, USA

problem #17

Oct 262010


  • 58,000 miles


Acura TL (2004) dashboard cracking in multiple places, but particularly around passenger airbag. Possible interference with airbag deployment, dangerous dash fragments during deployment and driver distraction due to cracks.

- Gainesville, FL, USA

problem #16

Oct 202010


  • 80,000 miles
Cracked dashboard on an Acura TL 2004 I feel it may crack along the airbag causing it to deploy.

- Houston, TX, USA

problem #15

Mar 012010


  • 50,000 miles
2004 Acura TL sedan dashboard cracks and splits around passenger airbag. SRS warning light becomes illuminated afterwards. Concern over proper airbag deployment.

- Davie, FL, USA

problem #14

Jan 012009


  • 90,000 miles
2004 Acura TL - dash has a 2' crash on the passenger side running top to bottom and into SRS airbag area. Crack started at 90, 000 miles. Dealership acknowledged problem but since car is out of warranty wants $580 to fix. This crack may seriously affect airbag deployment on passenger side.

- Orlando, FL, USA

problem #13

Aug 182010


  • 90,000 miles


I have an Acura TL 04 with a cracked dashboard where the passenger side airbag is located. A crack appeared on the driver side back in February, but now its cracking where the airbag is located.

- Atlanta, GA, USA

problem #12

Jul 232004


  • miles
Dashboard cracked where passenger airbag is located. On the internet, seeing a high frequency of complaints. Concerns are the airbag may not work correctly now.

- Lizella, GA, USA

problem #11

Jul 012007


  • 49,000 miles
2004 Acura TL with cracked dashboard around passenger airbag. Outline of the airbag was visible since the car had approximately 50000 miles. Now the cracks are very visible and getting worse. Safety concern because of passenger airbag. Called Acura corporate, they offered a 25% discount to replace the dashboard which I believe is an admission that it is a defect. I could not afford to pay $1500 to have it replaced and feel that Acura should replace the dash. Many people have a similar problem. Acura has not issued a recall. I am hoping that NHTSA can influence Acura to do the right thing and protect the consumer. My car now has 100,000 miles and the cracks are very noticeable. I am concerned for safety of passengers because of the airbag. In addition, the car is supposed to be a luxury car and this defects detracts from the appearance and dramatically impacts the resale value. Please do what you can to force Acura to step up and fix the known defect.

- Chester, VA, USA

problem #10

Jul 282010


  • 94,100 miles
This complaint is in regards to 2004 Acura TL dash boards cracking in the area of the passenger airbag. My car with 94K mile dash cracked yesterday perfectly along the passenger dash. While researching this online I see that several people have complained and have pictures of the exact same issue which can possibly be hazardous if the airbag deploys.

- Atlanta, GA, USA

problem #9

Jul 022010


  • 63,000 miles
Outline of passenger airbag has appeared as a crack in the dash on my 04 Acura TL. It has 63000 miles and was bought as certified.

- Nederland, TX, USA

problem #8

Jun 222010

TL 6-cyl

  • 93,600 miles
2004 Acura TL: Airbag cover on dash has cracked open on both sides of airbag. Afraid airbag will deploy randomly. The crack started small but has grown to almost the size of the dash car is garaged and dash covered in sunlight. Acura does not seem to want to acknowledge the defect.

- Port Saint Lucie, FL, USA

problem #7

May 012009


  • 90,000 miles
This involves my 2004 Acura TL, which I have owned since October 2007. In the two and a half years since the purchase, significant cracks have appeared on the dashboard of this car. There are several cracks on the dash in front of the driving panel. There are also two major cracks on the passenger side, each one running from the windshield all the way to the glove box. What makes this worrisome is that each crack runs along the passenger side airbag, which is weakening the integrity of that airbag. I am concerned that these cracks could cause the passenger airbag to deploy unexpectedly, injuring any passenger in that seat and possibly even causing an accident. It could also cause the airbag to deploy improperly during an accident, and either fail to prevent injury or make the passenger's injuries worse. This defect is occurring in the 2004 and 2005 models, but Acura is treating it as a cosmetic issue rather than a safety one, and refusing to cover the expense of replacing the dash, which costs almost $2000 including labor and parts. Other 2004/2005 TL owners who had the dash replaced were told that the new dash was made with different materials and would not have the same problem. This is a de facto admission that these dashboards were made with inadequate materials. This is indeed a safety issue, as it involves the airbag. These cracks are significantly compromising the safety of this car, and Acura needs to issue a safety recall rather than treat it like a cosmetic issue.

- Penscola, FL, USA

problem #6

May 012010


  • 75,000 miles
2004 Acura TL, passenger side area of dashboard starting to crack above where airbag is located. Could this cause problem with airbag deployment when dash has numerous cracks. Have found other TL's in the 2004-2006 range with similar problems on forums and facebook links as well.

- Casselberry, FL, USA

problem #5

Mar 132010


  • 88,000 miles
The dashboard in my 2004 Acura TL is cracked from the windshield down to the glove compartment on the right hand side. It appears to go right over the passenger side air bag.

- Pooler, GA, USA

problem #4

Jan 102009


  • 52,000 miles
2004 TL cracking in dash getting worse everyday, happened starting 2009 with a small crack. Now cracks are all over dash. Possible airbag failure from the looks of the cracks. Needs to be recalled. Very unsafe.

- Honolulu, HI, USA

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