This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the car stalls and it does it also when slowing down for a traffic lite and then when restarted it surges. This is a safety defect in my car. Cannot believe with all the complaints I have read for this problem and there is no recall, really. Maybe not enough people have been killed yet. Mine stalled out 4 times just trying to get out of the parking lot and then within a block it did it in traffic.
My fianc bought her 2011 Equinox used from a local dealer. She bought the 4 cylinder with 2 wheel drive. I think it's the plain edition? anyways it wasn't long after buying it that it started making noises that sounded like the vehicle was going to raddle apart any min. From day one it goes through oil like crazy! it seems like I put more oil in then fuel. Then she was coming home from work one day and the tranny stopped working. Pushing on the gas only made rps go up, like it was in neutral. So we towed it to a transmission shop with a great reputation. It didn't take long for them to find the problem and tell us the bad news. Whole tranny needed to be done and the bill wasn't going to be cheap. It ended up costing us around 3700 dollars after it was all said and done. Few week went by and it happened again. So we brought it back and more needed to be replaced. Thank the liars the shop guarantees their work because they took it for another week. We got it back a right away it was slipping going into 3rd every once in awhile. Once again we had issues with if and this time the guy said he going to order some aftermarket parts instead of using the cheap factory crap! the tranny has worked since then but I know that it's not working perfect either. Since then we have had to dump another few thousand replacing gaskets, the timing chain, and exhaust manifold. Now a new problem just came up and the center dash went blank and nothing works on it. The display is blank, no radio, can't adjust air flow and all interior sound stop making noises. Like the ticking of the blinker or dinging are just not working! we could have the car paid off with the amount of money we sunk in her car!! I hate everything about this vehicul and feel helpless. We still own on the car and I dont think it will ever be paid off before it dies for good!
The vehicle has suffered several engine failure since I purchased it. Several sensors and module have gone out, costs of over $1500 to date. Faulty electrical panel failed to indicate the vehicle was low on oil, and overheating. The oil was changed and within a month, the oil had depleted for unknown reasons. None of the indicator lights signaled and the engine stopped while driving, the mechanic said the engine froze up and it is a total loss. The mechanic said the vehicle only had two quarts of oil but was not signaling any oil problems and it should have. The sensors and electric panel were malfunctioning. The dealer never disclosed any recalls to me when I bought the vehicle used. The mechanic is getting the history together of work performed. I will upload as I get them.
When exiting the car on several occasions, I was unable to remove the key from the ignition. The most recent time that made me realize the safety hazard at hand was Monday, November 20, 2017. I parked and turned the engine off while putting my coat on and my daughter began exiting the passenger side. As I went to take the key out of the ignition the vehicle began to roll forward. I pushed the emergency brakes and it stopped. Because she was holding onto the door, it startled my daughter and she was shaken thinking we were going to hit the vehicle in front parked of us. I turned the vehicle on and off, moved the car from park to neutral for approximately 5 minutes before I was able to remove the key.
I have had this vehicle since 2016 and have had issues with it since the 7th day of owning it. On day 7, I had the catalytic converter replaced (after they tried to tell me I didn't tighten the gas cap). Then after only owning the vehicle for 4 months, I had to have a whole new engine built (so they say it was) this was after my vehicle turned completely off in the middle of an intersection while driving with my 2 year old daughter. Up until that point everything had been fine. There was no check engine light, warning or anything. The dealership had my vehicle for almost 2 months before I finally got it back. The day I got it back, my vehicle started overheating and making a horrible noise. This time the dealership told me it was my radiator and that they replaced it. Everything was ok after that for a good 3 weeks and then after that the engine light has been on and my vehicle will randomly turn off. I have taken it to a different location where they have fixed the sensor a couple of times, but they said it was my engine and that the dealership never fixed it properly. I can believe that too because none of my service info is on the Chevy site and the same codes show up that did originally, this vehichle is a safety hazord and a money pit! when will Chevy be held responsible for all of the same complaints on the Equinox?
- Burleson, TX, USA
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June 9, 2017 at 10:00 pm I hit a deer on South Dakota hwy 11 in Lincoln county. The speed limit was 65 mph and I was going 68 mph when I hit the deer head on. I drove over to the side of the road and the vehicle stopped. After a few minutes my wife and I smelled burning electrical wire. We got out of the car and started to walk away and within 10 minutes the whole thing went up in flames. The car was totaled and the airbags did not go off. If we would have went in the ditch and been unconscious we would have burnt up with the vehicle. There is no reason that vehicle should have started on fire. GMC will not acknowledge that there was anything wrong with the vehicle.
The contact owns a 2011 Chevrolet Equinox. Once the key was shifted to the off position, it became jammed in the ignition. The vehicle was taken to the dealer where it was diagnosed that the ignition switch was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,850.
No air flow out of defroster and top vents on driver and passenger side after 40,000 miles on car. Unable to see clearly out of windshield on rainy days and heavy fog days.
The contact owns a 2011 Chevrolet Equinox. While stopped at a red light, the stability control, traction control, and check engine indicators illuminated while the engine stalled. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Dear sir or madam, after long waiting for those issues resolve; I decided to contact professional. I paid over 40K for this vehicle and I have lot of problem. Also the air conditioner was broken and I paid 1400 dollar. Huge problem with these car please contact me as I will hired a lawyer.
I was driving the vehicle on a rural road at approximately 55 mph and it abruptly shut off. I had no electrical power at that point and so I wasn't able to use the hazard lights or turn signals. I also was not able to steer the car or brake. The brake pedal could not be depressed at all. Once I coasted to a complete stop and sat for about 30 seconds, electrical power returned (the warning lights on the dashboard illuminated). I was then able to restart the car and drive away.
I have had issues with my blower motor ever since I purchased this vehicle brand new - every time I take it in it into a certified Chevy dealership the issues is not happening by the time I get there they just tell me "well there is nothing we can do if the issue is not happening" it is the middle of summer and not having air for the first few minutes is horrible, by the time I get close to the dealership it starts working again so not only am I wasting gas trying to get to the dealership but I'm hot or cold while trying to do it... I have never been so frustrated with a vehicle as I am with this one... I literally have to hit a deep pothole for it kick in which makes me think it is an electrical issue but every time I try to get them to do it they just tell be well there will be a fee for diagnosing it even though I have been telling then since 2012 that this issue has been happening sporadically. Even tried to contact GM about it and they said well there isn't much we can do without the issue happening when you get there... that is completely unacceptable at minimum the blower motor should have been replaced if they did not find any issues in the wiring but they refuse to narrow down the issue. The issue normally happens when I first start the car but I have noticed it sometimes struggles while driving as well... so the issue is just getting worse. On top of that - every time I took it in to the dealership they never noted that I had complained about the issue since back in 2012 and finally I made them enter it into the system prior to my manufacturer warranty expiring so I have paper proof of the issue happening before it expired when it would be fully covered.
Bought the car used in April 2014. In April 2015 had to have the timing chain replaced. In July 2015 had to have the rings, pistons, and cylinder head replaced. Now in February 2016 I have had the to replace the battery, and the starter and it still won't start.
Had my car fixed for the oil consumption issue and a week later I lost power and the car shut off while driving almost causing an accident with my children in the car. Dealership denied any thing wrong with the car.... after having it towed back to them, they found the throttle body connectors were no good and need a new wiring kit to fix. There needs to be a recall on this because this could cause a serious accident, almost happened to me! please recall the 2011 Equinox as a whole, you obviously didn't build this car correctly.
Upon driving my car to work with my two kids in the car, my car suddenly lost power without warning, the dashboard lit up "engine power reduced" as well as stabilitrac and traction control. The car would not accelerate to more than 20mph and then died on me. I contacted GM, received a claim number and they never called me back as promised. I was able to restart the car and continue on my way in fear for the safety of myself and my children. As a result of this, I told my husband I was not comfortable driving this unsafe vehicle with our kids in the car and we would trade cars until the problem was resolved. The following morning my husband was driving the Equinox to work and it happened to him, "engine power reduced" loss of stabilitrac/ traction control. Unfortunately, he wasn't as lucky as me and was on a turn when this suddenly happened without warning, causing him to lose traction, steering control and crashing into a ditch. Now we have an insurance claim to deal with and only one car. GM is well aware of the problem as they had a recall on the previous year model. Not until 13 people die will they do something about it as proven in the past. Bad customer service, faulty deadly vehicles! by the way, nearly 48 hours later and I have still not heard back from GM after a promise of a call back within 2 hours!
The contact owns a 2011 Chevrolet Equinox. After the ignition key was turned to the on position, the vehicle failed to start. The vehicle was restarted after several attempts and having the battery recharged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,500.
The contact owns a 2011 Chevrolet Equinox. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle restarted, but the failure recurred on multiple occasions. While accelerating from a stop, the vehicle accelerated and immediately stopped responding in the middle of an intersection. The contact continued to depress the accelerator pedal, and the vehicle jerked and began to accelerate. After that incident, the vehicle would no longer reverse or shift from third to fourth gear. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 136,000.
Shortly after purchasing this new Equinox, the dash lights would go off and then come back on after a period of time and variable miles of travel. I informed the garage where I purchased this vehicle and they said the little knob on the dash needed to adjusted. This did not work. I have had this vehicle to three different garages and told them of this problem and to enter it into the history of this vehicle. None of them have solved the problem and it is a safety factor when driving at night. The vehicle now is out of warranty but the problem still exists.
When I was out running errands on 5/2/15 with my (xxx) year old, as I was arriving closer to my destination my car started shaking the check engine light came on, the stabilitrak light came one and I started to accelerate the car and the pedal was all the way to the floor and the car hesitated for a min or so then it started to rev up and I was able to pull off. Then when I got to where I was going I turned the car off and according to the manual the stabilitrak should go off and it usually activates due to check engine light coming on. I can honestly say that when you are in traffic at a stop and trying to pull off this is a very dangerous situation. After being in the store for at least 30mins or more when I come back out the check engine light is still on but the stabilitrak light is off. I am no more than 20 mins away from my home but on the way back home it took at least 45 mins because three times while in traffic waiting for the light to turn green the card started having the soldered acceleration problems again. I am just relieved that the drivers behind me in each occurrence which would be a total of 4 was very patient. I did do a diagnostic report with onstar after the second incident and I was informed that there were 3 codes on my car now and the loss of power can be an issue for these code and to get the car to the dealer within 7 days. This seems to be an issue that has been listed on this site more than once. I am no longer under the warranty for this vehicle and from what I have read is a very expensive repair. I am not sure why Chevy/GM is not acknowledging this issue from what I have seen on this site and edmunds.com, car complaints.com and you tube this a very real and serious issue. This issue needs to be addressed soon than later. I don't understand why there hasn't been anything done about this. I am scared to drive my car now. *trparts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Chambersburg, PA, USA