This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1.while driving in nashville for work the first occurrence started with check engine light. Moments later check traction control warning popped up and immediately after a reduced engine power notification and vehicle lost power. Went from 55 to 30 mph in seconds. I have no clue how this did not cause a wreck in the heavy traffic. I took the vehicle to the dealership I purchased it from ([xxx] in clarksville, tn) and they told me it was a loose timing chain and that they fixed it. 2.4,000 miles later while working all the same messages popped up and the car completely stalled and would not restart on a busy bypass. Vehicle would not restart and I paid to have it towed. This time the dealership said they had to replace the entire timing chain assembly and a housing due to it being destroyed. It was covered by warranty again and they serviced it for free. 3.vehicle ran great for 3600 miles and again the same message sequence occurred. The car fortunately continued to run and I drove it straight to the dealership. I insisted it was a safety hazard and that I wanted to trade it in immediately. 2 hours later they offered me $7,000 under blue book because of engine problems. This was very funny of course since it is Chevrolet and the dealerships fault for selling such a lemon. I told them it was under warranty. To fix it again for free and I would pick it up. Dealership called next day. Said everything was fine. It was out of oil and that caused safeties to kick in and that created the problem. I ask how this is possible you changed my oil 3600 miles ago. 4.last week (again 3800 miles later) the car produced all of the same messages and stalled on the same busy bypass. This time I had my (xxx)year old and (xxx) year old in the car. The speed limit is 55 so of course traffic regularly runs 60 mph. I was stranded with my children on 20 degree weather with no heat. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). *trparts of this document have been redacted to protect
My 2011 Chevy Equinox started having trouble when starting the engine. I would start the car and all my emergency lights would start flashing. Emergency blinkers, airbag service light, stability track and check engine light. I would start to drive and the car would just stall out. If I am driving below 10 miles an hour, the car will turn off. I was making a left turn and my car stalled out in the oncoming lanes almost causing an accident. I have been trying to get my car serviced for a while but all the Chevy dealerships are booked solid around me. Reading the other reviews it looks like this is a common problem. I feel very unsafe driving this vehicle and for a car to only be a couple years old, this should not be happening.
2011 Chevrolet Equinox. Consumer writes in regards to vehicle suddenly stopped dead while driving and would not restart. The consumer stated it took him 20 minutes, to get the vehicle started again.
On numerous occasions this winter, the vehicle displayed the message "engine powering down" & "service stabilitrak" while I was driving 65 mph at night on a very busy highway during rush hour commutes. When this happens, engine slows and the vehicle comes to a crawl within minutes - barely enough time to find a place to pull off the highway. When I shut off the engine, all electrical ceased, and emergency flashers would not work. Allowing the vehicle a 5 minute break then restarting (resetting the computer) fixes the problem. I researched this on the internet, and there are many Equinox owners complaining about this very thing.
- Victor, MT, USA
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The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 55 mph, the volume on the radio decreased independently and then the radio volume increased to the maximum limit. The interior lights flickered on and off and the engine stalled without warning. The contact took the vehicle to the dealer for inspection and they were unable to determine the cause of failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving approximately 35 mph, the engine stalled without warning. The engine restarted after two hours. The failure recurred twelve times and the vehicle was taken to the dealer for each occurrence. The repairs that were performed on the vehicle were unknown but the failure persisted after each repair. The manufacturer was not notified of the problem. The failure mileage was unavailable.
Check engine light came on, had autozone run on computer, came back code P0011, found recall on code in 2011(11195A), car is doing same thing as recall stated, I called GM and they said it was not part of recall, I explained problem and they would not tell if part was under warranty, all they said was take to dealer. GM told me so ES vins were recalled, but not all, couldn't tell me why this one was not recalled even though it is doing same thing.
The contact owns a 2011 Chevrolet Equinox. The contact stated that the air conditioner malfunctioned. The contact mentioned that whenever she attempted to activate the A/C, it would blow hot air. The vehicle was taken to the dealer, who diagnosed that the condenser, expansion valve and the compressor were defective. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 40,000.
The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving approximately 30 mph, the headlights failed and powered back on independently without warning. Additionally, the windshield wipers and the anti-theft device independently powered on without warning. The service tire pressure monitor warning light was also illuminated. The vehicle was taken to the dealer for diagnostic testing. The technician advised that the body control module needed to be replaced. The manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. The vehicle was repaired. The approximate failure and current mileage was 48,000.
The contact owns a 2011 Chevrolet Equinox. The contact stated that the memory seat positions were preset and recognized how to set the seats by the electronic memory key fob when inserted into the ignition. The contact stated that when she inserted her key into the ignition, the memory seat was set based on the other driver's saved seat settings, and not hers. When the other driver entered his key into the ignition, the memory seat would move forward to the contact's saved seat position and not his own pre-setting. The failure recurred intermittently. The vehicle was taken to the dealer for diagnostic testing however, the technician was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 200. Updated 10/3/12 updated 10/09/12
The air conditioner stopped working completely, Chevrolet is trying to charge us 100-200$ but we have an extended warranty with the vehicle, not sure if what they are doing is legal, can they really charge to repair something that is still under warranty? I think the air conditioner malfunction is a symptom of a much greater problem, I.e. electrical problems with the engine or computers onboard the car. Onstar says several things have been recalled on the car, but the government recall site has none of those items listed.
Vechile will shake back and forth everytime im about to come to a stop it will not allow me to press gas. Car odometer goes to 0 and I have no power to the vechile, the vechile just dies in the middle of traffic has been to the dealership twice already over issue this will be the third time.
Owned for 6 days and the battery was dead hesitation, stalling, hard shift, RPM's bounce all over and it auto shifts all over the place, terrible gas mileage, smells like it runs rich when started, down shifts going thru the middle of town at 20 mph and throws me forward, some shifting hesitates like it sticks in neutral temporarily, has been in the dealership constantly. GM has not done anything, I am always told that it is a part or that it is updates that come from GM. Purchased March 25, 2011 and not one wk without problems. Dealer does not provide paperwork for most visits.
In September 2011, six weeks after purchasing my 2011 Chevy Equinox, I was rear-ended by a heavy-duty pickup truck. I was so rattled by the collision that I forgot that I had onstar. The other driver used his cell phone to call the police. I received minor injuries during the accident. A few days later I told my husband that I thought it was strange that onstar did not contact me right after the collision. He called onstar and told them what happened. The representative told my husband that the rear sensors should have signaled a collision, but, because the sensors did not activate, onstar would report the problem to GM. The rep also told my husband that this is an ongoing problem and GM management is aware of the problem. The rep offered to extend our onstar trial period for another 6 months. If GM is aware of the rear sensor malfunction, why aren't they correcting the problem" instead they are placating customers with an extension of onstar service. What happens if a more serious rear-end crash occurs, the driver is unconscious, and can't call for help" I would like this problem of the malfunctioning rear sensors to be investigated.
My 2011 Equinox has just now started showing some "sticking" in the steering mechanism when making slight steering corrections while traveling at highway speeds (60-70mph). It required me to pull the steering wheel the causing over steer. I was lucky there was no car in the next lane. The condition is more noticeable when starting to turn left. It is barely noticeable at lower speeds but can be detected. The Equinox was put into service in March 2011. This being an all electric power steering the problem could in the rack, ECM programming or the drive motor. Took the car to dealer on 10/31/11 they found nothing! view details.
I was driving my Equinox out of a parking lot and it stalled, I restarted it, drove it up the road and was going about 30 mph and it stalled again, I turned around back to the parking lot and it happened 2 more times. I have also be getting very poor gas mileage (15-18mph). The car was towed to the dealer and they said they reset the electrical control module because it had errors on it. This has thus far resolved the car from stalling but has not improved the gas mileage.
I drive a 2011 chevolet Equinox and on 3 separate occasions, it has shut off and would not accellerate right after cranking the car up and putting it in gear. No accidents have occured but this has happened over a dozen times and I have sent it back and forth to the dealership for repairs. The dealership says it is fixed but it continues to occur.
Two weeks after purchasing our 2011 Chevrolet Equinox, the engine light came on and the car lost a lot of power. We took it to the shop and they claimed there was a recall on the computer system that controlled the steering. Then, two weeks later, the engine made a loud, strange, noise when it started. It drove a bit, then completely died in the middle of the street. It was restarted, then it died and had to be towed away. Dealer said it is a faulty cam shaft. This car has 900 miles and it now 30 days old.
2011 Chevy Equinox battery fully discharged. Car has 1300 miles on it. Car was in garage for two days before starting. Dealership recharged battery and doesn't seem to want to investigate this further, sales person does not return calls. GM online customer service only sent auto reply without addressing the problem and on the reply named me as "frank", not my name at all. It took three tries to jump start the car.
A D V E R T I S E M E N T S
- Clarksville, TN, USA