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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chevrolet Impala wheels / hubs problems

wheels / hubs problem

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1996 Chevrolet Impala Owner Comments

problem #3

Nov 241995

Impala 8-cyl

  • 23 miles

A D V E R T I S E M E N T S

Back in November 1995 I purchased a new 1996 Chevrolet Impala. I brought the vehicle to my home and did a complete vehicle inspection. What I found was the dealership lanan Chevrolet of woburn Massachusetts did a poor job prepping the vehicle for delivery. What I found was the lug nuts for the wheels, all were loose. I got my torque wrench and torqued the wheel nuts to the 100ft lbs. I also found the front end components were not greased. I called up the dealership and told them they did a lousy job.. today 2014 since GM has 30 million recalls I thought I would check my vehicles for any recalls. What I found was, the loose lug nuts are listed as an incomplete recall on this vehicle. Since Nov 1995 these lug nuts have been removed and re torqued about 50 times. I called the dealership to clear this recall from the GM data base and the service guy says you have to bring the vehicle in..this is stupid !

- Tewksbury , MA, USA

problem #2

Nov 251997

(reported on)

Impala

  • Automatic transmission
  • miles
Severe vibration and shaking at speeds in excess of 45 miles per hour.

- Welch, WV, USA

problem #1

Dec 091995

Impala

  • miles
Consumer was driving and the left rear wheel came off.

- Lake Worth, FL, USA

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