This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Re: 2001 Chevrolet Impala. 2 weeks ago, I had my radio on + clicked the 'rear defrost button'. it caused static in the radio.a couple of days later this was still a problem but now the battery/security/service vehicle soon lights came on in that order repeatedly. I took my car to my local mechanic. He said that the rd problem was known but he could not find the reason why the warning lights were coming on. He checked all connectivity, fuses, ground contiuity, etc to no avail. He reset the computer code + felt this might resolve the problem. We no sooner left his parking lot + the warning lights came back on. He checked it again, and sure enough, nothing appeared to be wrong. He said the problem may actually be in the 'body control module' itself because everything else checked out. However, he did inform me that there was no way to check the BCM + that even the dealers had no way of checking it. So now I'm spending hundreds of dollars to fix a part on the car that may or may not be the problem. I have no choice though since I drive 62 miles a day everyday to work +can't afford to have warning lights come on by default. As for the rear defog problem, there is a tsb on it # 030844005A. My concern is that since my car is no longer under warranty I've been getting quotes of no less than$600 to fix this. My car went out of warranty based on my mileage.I've had it for 2.5 years. I feel that I shouldn't have to pay to get this fixed. Adding insult to injury, if I want onstar back in my car its another $400. This upset me because iknow the price of this feature was already built into the price of the car so if I want to be able to use it I have to pay for reinstallation.this is wrong. I believe the rear defog problem is a manufacturer problem and if it also effects onstar I shouldn't have to pay for it. It is wrong for the consumer to have to pay for either of these issues regardless of whether the car is still under warranty or not because it's a manufacturer problem.
The connections for the rear window defroster become unsoldered from the windshield at the connection points on the glass. I have seen this on my 2001 Chevrolet Impala and a late 90's Chevrolet luminas.
- South Bend, IN, USA
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- Sutton, MA, USA