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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,133 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala engine problems

engine problem

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2002 Chevrolet Impala Owner Comments

problem #3

May 212005

Impala 6-cyl

  • Automatic transmission
  • 26,400 miles


While driving on a 2 lane road at 2000 rpms and about 65 mph, using cruise control for about 50 miles, the road started changed to one lane and cruise control system stopped electrically, but the mechanical portion continued to engage. Brakes had to be depressed hard to stop the vehicle. When the vehicle was stopped and put into neutral tachometer jumped to 4000 rpms.

- New Braunfels, TX, USA

problem #2

Jan 012005

Impala 6-cyl

  • Automatic transmission
  • 52,000 miles
Cruise control not responding. Sudden lunge/acceleration caused car to speed off the road. Driver injured, car totaled. Suspect cruise control later kicked in, some 40 miles down the road, causing sudden acceleration and subsequent accident.

- Tooele, UT, USA

problem #1

Feb 062004

Impala 4-cyl

  • Automatic transmission
  • miles
When using my cruise control, turning it on and canceling, there is a clunk. Brought it to the dealer under warranty and said based on another Chevy Impala it was normal.

- Elk Grove Village, IL, USA

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