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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
6 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Impala accessories - exterior problems

accessories - exterior problem

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2003 Chevrolet Impala Owner Comments

problem #6

Dec 122014

Impala 6-cyl

  • miles


2003 Chevrolet Impala. Consumer writes in regards to vehicle starting problems and electrical system/ ignition recall notice. The consumer stated the starting problems began two years into owning the vehicle. Every mechanic charged him hundreds of dollars in parts and labor, only for the problem to return. In September 2014, the consumer received a recall notice. He took the vehicle to the dealer, where they put two rings on his key fob. They also informed him the ignition switch and sensor needed to be replaced, which cost him several hundred dollars. The consumer stated the starting problem has ceased. The consumer believed his problem qualified to be recalled, since several other vehicles were being recalled for ignition problems. Also, the left front door latch assembly was replaced.

- Staten Island, NY, USA

problem #5

Nov 032005

Impala 6-cyl

  • Automatic transmission
  • miles
The contact stated the door locks were making a clicking noise and the doors would not lock. When he tried to lock the doors, they would slowly unlock. The battery died before he took the vehicle to the dealership. The dealership found the BCM, and the battery needed to be replaced. They state it was because the vehicle was not driven enough. The vehicle has been repaired, and there have been no further problems.

- Ozone Park , NY, USA

problem #4

May 012005

Impala 6-cyl

  • Automatic transmission
  • miles
Consumer is complaint regarding the absence of child safety locks on the rear doors on the 2003 Chevrolet Impala. Consumer's child fell out of the back seat, hit her face on the bottom of the door frame, then fell face first on to the rocks which had to be hand picked out of her face. While her face on the ground the automatic closing doors were closing on her legs, preventing her from removing herself from this horrible position. Notified GM about the car not have child safety locks on the rear doors.

- Chidester, AR, USA

problem #3

Apr 112005


  • Automatic transmission
  • 34 miles


Bought Impala 2003 the trunk would not open properly, returned to have fixed, said it was working. It was not working properly. During warmer months the back doors would not open, had to open from front door reaching around to back. They noted nothing wrong with them.. my warrenty ran out, two months later passanger side back door handle broke off in my hand. 6 months after the other drivers side back door handle broke off in my hand. This seems to be a big problem, very very cheaply made. The front door handles at times stick and are also hard to open. This isnt a isolated incident, all the handles seem to have the same problem I am waiting for the day I cannot open any of them. Chevrolet has ignored my complaints. The gears inside the front door panel was never oiled. Overlooked, too quick to make and mass produce. I am very very unhappy!

- Raymond, ME, USA

problem #2

Aug 302004

Impala 6-cyl

  • miles
I own a 2003 Impala. Ever since I have owned the vehicle I have had problems with the door locks. The first time I had a problem all four doors locked on their own. The first time this happened my grandson was locked inside on a hot summer day. My dealership in conjunction with GM has tried to fix this several times, without success. In addition to all doors locking {has not occurred recently} sometimes the doors do not lock when the vehicle is put in gear. The driver side door locks sometimes from just closing the door. I do not beleive I can not get more information on this problem. My dealership admitted the had another GM vehicle that the doors locked and unlocked while the vehicle was being drive down the highway. I also have a friend, that had problems with a GM vehicle doors locking and unlocking while driving.

- Millsboro, DE, USA

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problem #1

Oct 242002

(reported on)


  • Automatic transmission
  • miles
Consumer states of vehicle not having a child lock system. Manufacture has remove this from the vehicle. Ts consumer states when she brought the vehicle she thought the child safety lock was a feature. Ph 09-Dec-2002

- Warren, OH, USA

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