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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,965 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Impala steering problems

steering problem

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2003 Chevrolet Impala Owner Comments

problem #3

Jun 152006

Impala 6-cyl

  • Automatic transmission
  • 52,000 miles


Clunking noise in front end especially when you are in a turn. Also could feel a "thump" through the steering wheel at same time. We are stationed in germany in the air force. Took it to the opel dealer (Chevy equiv. In germany) and they diagnosed it as the intermediate shaft needing to be replaced. After $300 and a long time waiting for the part, it was replaced and hasn't given us a problem since. Also have had major problem with this car "eating" brakes and rotors. Reminds me exactly of my Buick regal I had with the same brake issues. After I sold the regal, I was sent info on a class action suit against GMC for the same brake issues. Both are great cars but brakes stink.

- Apo, AE, USA

problem #2

Feb 032004

Impala 6-cyl

  • Automatic transmission
  • 28,194 miles
The dash was caving in, the windshield was off level and there was knocking in the steering, the underneath frame was hanging down on the driver's side; there was a gap in the connection of the rear passenger's side door, and other problems. The consumer had the rotors replaced, and the wheels aligned. Then, the consumer took vehicle to a dealership and they told her that there was nothing wrong with the vehicle. She contacted the manufacturer, who told her that there was nothing they could do because it was out of warranty. The consumer stated that at first there was a problem with the steering and they replaced gear shaft.

- New Waverlay, TX, USA

problem #1

Nov 102004

Impala 6-cyl

  • Automatic transmission
  • 3,700 miles
While turning at any speed, consumer heard a knocking noise coming from the front end. Dealership was notified, but did not resolve the problem......also, replaced intermediate steering shaft.

- Cocoa Beach, FL, USA

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