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7.0

pretty bad
Typical Repair Cost:
$200
Average Mileage:
62,500 miles
Total Complaints:
25 complaints

Most Common Solutions:

  1. not sure (14 reports)
  2. replace expensive door lock mechanism (11 reports)
2009 Chevrolet Impala accessories - interior problems

accessories - interior problem

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2009 Chevrolet Impala Owner Comments (Page 1 of 2)

problem #25

Mar 252013

Impala Leather 3.8L

  • Automatic transmission
  • 48,000 miles

A D V E R T I S E M E N T S

I never had a car with so many electrical problems.first my airbag light came on then my heat mode motorways making a loud tapping noise had to replace the rec.door motor.thats not all my door locks work sometimes and sometimes they don't worst car I ever had.

- Kenneth W., Cranston, RI, US

problem #24

Oct 012015

Impala LT 3.5L

  • Automatic transmission
  • 65,000 miles

2009 Chevy Impala LT electric door locks started to malfunction. When vehicle is started and placed in gear doors don't always lock, an when car is placed in park sometimes some, but not all door locks unlock. Using the key fob the problem is the same. When you go to unlock all that happens is the manual lock tab will jump like its trying to unlock and other times it won't move at all. I have seen the remote unlock only the front drivers side door and sometimes no doors lock or unlock. This is a real pain in the ass. I thought that low voltage might be the issue with the locks and replaced the control relay for the locks, but this had no effect.

- jep6945, Glenn Heights, TX, US

problem #23

Jan 132016

Impala SS V8

  • Automatic transmission
  • 105,000 miles

It happens most of the time. Sometimes I don't use the remote to unlock the doors, I just use the key. When I hit the button to unlock, all of the doors, they don't unlock! I have to have my daughter climb in to unlock the doors in the rear so my other daughter can get in! Just another reason to not buy another Chevy vehicle....SMH....

- kflournoy, New Caney, TX, US

problem #22

May 052015

Impala

  • Automatic transmission
  • 140,000 miles

A D V E R T I S E M E N T S

I now have to manually lock an unlock 3 out of 4 of my doors with a key and by climbing around my car to let my kids in etc. I am extremely aggravated that this is a known and consistent issue with this car yet the company does not have to fix their screw up. These are obviously faulty parts and should have been replaced when this issue was first recognized. The only lock that I have that works is the one I paid for to have replaced. My inside lock mechanisms and switches make noise and do not function. This issue is now a potential danger to my children as I will have to leave them outside the car while I climb through unlocking their doors. I legally have to lock my car doors as I carry electronic equipment in my truck for work. If I don't lock it and it is stolen I have to pay for it and possibly lose my job.

- Sheri E., Clinton, IN, US

problem #21

Oct 112013

Impala

  • Automatic transmission
  • 58,000 miles

Had my first failed lock actuator replaced, only for the 2nd rear actuator to quit several months later. Bought the part but was never able to get someone to replace it as the first one was a pain in the ass. To be continued on my next complaint about my front doors.

- Sheri E., Clinton, IN, US

problem #20

Apr 252011

Impala

  • Automatic transmission
  • 45,000 miles

Its really difficult to get young children (or anything) in and out of the back seat and to have your car secure.

- Sheri E., Clinton, IN, US

problem #19

Jun 012011

Impala LTZ 3.9L V6

  • Automatic transmission
  • 20,000 miles

A D V E R T I S E M E N T S

Power door locks should work at all times and like other owners state, doors that do not open and/or lock could be very dangerous in an accident or emergency. We pay good money for new cars and they should work for well over 100,000 miles before parts and electrical start failing.

- Eliz D., St. Cloud, MN, US

problem #18

Sep 012012

Impala LT

  • Automatic transmission
  • 50,000 miles

Rear auto door locks only work sometimes..... Could be significant if there's an emergency and I can't open the rear door to get my granddaughter out of her car seat. The door lock on the front passenger side went out a week after purchasing the car through CARMAX, which they repaired without charge. However, now BOTH rear doors are having problems. I've been told that this happens to a lot of Impalas. Not good. There should be a recall on this.

- Karen S., Modesto, CA, US

problem #17

May 302014

Impala

  • Automatic transmission
  • 128,000 miles

Very annoying, as well as a safety issue, as reaching over back of seat to unlock back doors. Chevy dealer says all the actuators could go out at once due to use. My wife and I only use rear doors rarely.

$1600 to repair is quite a lot for something that seems to be more than a use problem. Also side view mirror motor went out at same time.

- lakeliving145, Warner Robins, GA, US

problem #16

Aug 082012

Impala LS 3.2L V6

  • Automatic transmission
  • 28,000 miles

Passenger rear door actuator never worked since I purchased the car. I thought it was a child lockout safety feature. Wrong! About three months later the passenger rear and driver door started acting up. The began to work periodically up until present mileage of 65,000. Now neither of them work. Seem to me that the actuators are failing prematurely. What say you? These things are very expensive to have replaced. Only the passenger front actuator works when unlocking by remote. I have to unlock my car by key each time now.

- Gregory C., Hampton, VA, US

problem #15

Feb 112014

Impala LT 3.9L

  • Automatic transmission
  • 116,000 miles

A D V E R T I S E M E N T S

ITS REALLY FRUSTRATING THAT EVERY NIGHT I GO TO SLEEP I DON'T EVEN KNOW IF MY ALARM SYSTEM EVEN WORKS. WHEN I USE MY KEY LOCK TO UNLOCK AND LOCK IT NEVER WORKS SO I'M NOT SURE IF THE ALARM SYSTEM IS EVEN ACTIVATED. WOULD LIKE THAT FIXED AS WELL.

- ymdiaz03, Sacramento, Ca, US

problem #14

Jun 102014

Impala LT

  • Automatic transmission
  • 75,000 miles

This is crap. I bought the car used a couple years ago and the back left door sometimes didn't unlock. After a couple months the back right door started not working, then the drivers door.... It's now to the point that only the front passenger door works all the time, and the left side doors only work when it's cold out. Since I live in the south, I usually have to unlock the drivers door with the key. This really sucks and wish GM would do something about this, but I guess they already have their money, so screw the customer.

- Joe S., Prattville, AL, US

problem #13

Feb 132011

Impala LS V6

  • Automatic transmission
  • 50,000 miles

It sucks when you have to manually lock all doors by hand and unlock all doors by hand. When I need to get something out of the back seat I have to unlock the front door "By Hand" then jump in the back seat and unlock the back door "By Hand".

- cnix, Las Vegas, NV, US

problem #12

Oct 152013

Impala LS

  • Automatic transmission
  • 70,000 miles

3 out of 4 doors will not lock, My father retired after 35 years with GM, I've tried to always buy GM cars or SUVs, but after this car, I will never buy another.

- srthoman, Kansas City, KS, US

problem #11

Mar 102013

Impala LTZ

  • Automatic transmission
  • 42,000 miles

My back drivers side passenger door lock does not work with the key FOB. Once i lock my doors then to unlock that door i have to crawl in from the passenger side of the car.

- Angela J., New Bern, NC, US

problem #10

Jan 102013

Impala 3.5

  • Automatic transmission
  • 23,000 miles

IT so happens that it is the door mostly used for the wife to load and unload items. It is the curb door and I always tell to get used to loading and loading on curb side.

I thing the bigger problem is to constantly hear her complain about it.

Being a GM retiree I get told more often that I should learn from GM BANKRUPTCY and past reputation.

Solution to problem TRADE IT IN for A Honda or Toyota.Tthey tell me GM car after 35000 miles, car broken down,but Honda, Toyota after 100000 mile, just getting broken in.............

- jq930, Brunswick,, OH, US

problem #9

Apr 262013

Impala

  • Automatic transmission
  • 11,350 miles

I can do one better than that. Bought new, 2009 Chevy Impala with 11350 miles. (Yes that's correct) Back passenger side door lock has failed. From what I see online, this is a progressive problem, and costly. Hey, GM we taxpayers and customers bailed you out. How about making a quality product, stand behind it when problems occur.

- ag2usn, Green Bay, WI, US

problem #8

Nov 282012

Impala LT 3.5L V6

  • Automatic transmission
  • 60,828 miles

now back passenger doors have same problem. need to replace silenoise. my mechanic says this happens to all chevy cars. he replaces at least one per month.

- Juan F A., Pasadena, TX, US

problem #7

Oct 212012

Impala LS 3.2L V6

  • Automatic transmission
  • 140,000 miles

I have 140k miles on my fleet impala that I purchased from my company for my son's first car. after 2 yrs the door lock solenoids have been going out, now, going on year 3, they are all four acting up. I've seen some communications on other sites regarding the BCM, but i have the same issue whether it's the remote or from the inside. I see that they work a little better when it's cooler, but no change from the actual door or remote. as mentioned on the other posts: no easy fix, no after market fix and because the solenoid and mechanism are all together, universal parts probably won't work.

just plain ca-ca.

also, have "squelching/scraping" sound on back windows when they are rolled down (since day one!) - any suggestions? -Shaun

- Shaun K., San Angelo, TX, US

problem #6

Oct 182012

Impala LS V6

  • Automatic transmission
  • 26,340 miles

I notice this is a common problem. GM should recall this model.

- Fred W., Myrtle Beach, SC, US

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