While driving on a secondary roadway heard a loud noise then lost steering control as the front wheels locked and was forced off the road veering to the right. The front wheels will not rotate in any gear now vehicle was towed to the dealer. Feldman Chevrolet of novi, mi states there is metal in the transmission fluid. Low miles and no prior accidents, no transmission issues prior, dealer maintained. Loss of steering control is a safety issue.

- Commerce Township, MI, USA

The contact owns a 2010 Chevrolet Impala. The contact stated that shift lever would become stuck in the park position and the key could not be removed from the ignition switch when the failure occurred. The vehicle was taken to an independent mechanic who indicated that the failure was caused by the shift lever wires being too thin. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unavailable.

- Sardis, TN, USA

The contact owns a 2010 Chevrolet Impala. While driving, the vehicle would not accelerate when depressing the accelerator pedal. The contact also heard a clicking noise coming from the engine. In addition, the traction control and check engine indicators illuminated. The cause of the failures was not diagnosed. The VIN was not available. The failure mileage was 155,000.

- Lebanon, MO, USA

The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle lost power on various occasions while driving. The service stabilized track link, service traction control, and engine power reduce warning indicators were illuminated. The vehicle was not diagnosed or repaired. The failure mileage was 100,000.

- Hooksett, NH, USA

Airbag light goes on and off while driving. Took to dealer said it is a $700 repair for the "seat belt tensioner". transmission exploded at 30,000 miles. At 60,000 mile had to replace transmission again. Now at 108,000 miles transmission is now slipping and not accelerating properly from a stop.

- Inverness, FL, USA

Stopped for traffic light, when accelerating car wouldn"T move forward. Had to have car towed to garage and was told transmission has to be rebuilt. There is less than 50,000 miles on car. Please respond

- Rockford, IL, USA

Pecking sound starts when door is open and get faster when car is started but quits shortly after. Will start pecking sometimes when its just setting not in use.

- Blountville, TN, USA

I was going home from work in the middle of 4-lane rush hour traffic going across an intersection. With no warning, no lights coming on or anything my car began to lose acceleration and stopped then it just would not move at all! the tow truck had a hard time getting the car onto his truck as the wheels locked up..............no warning lights, never slipped never had any transmission issues.

- Charlotte, NC, USA

My transmission went. I drove it one day and the next I get in it start it up put the car in drive and press the accelerator and the car won't move. I then put it in reverse and I could use the accelerator to go backwards. Never had any warning and no lights ever lit up on my dashboard.

- Wilmington, DE, USA

Vehicle stopped moving forward and barely got off the road to safety the transmission was in drive and would not move the vehicle towed to GM dealer. Vehicle mileage 50,799 transmission major failure, no forward or reverse motion

- Newcastle, WA, USA

The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle would not shift after the engine was started. The failure occurred without warning. The vehicle was not diagnosed nor repaired. Prior to the failure, the vehicle was towed to the dealer for the same failure where it was diagnosed that the shifter cable had detached and needed to be reattached. The vehicle was repaired three times; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 46,801.

- Dayton, OH, USA

Vehicle was in motion traveling down a straight road stretch when it started making clunking noises. Took car off road and put it in park. Noise stopped. Attempted to put the car into gear and was unable to get the car out of park. Vehicle had to be towed to repair facility

- Friendswood, TX, USA

The transmission shifter lever is stuck in park and the key is stuck in the ignition switch due to a very poor electrical design. The electrical wires attached to the connector that operates the solenoid that unlocks the transmission shifter button in the park position and that also connects to the ignition switch and operates various functions such as releasing the ignition key and allows the vehicle electrical system to be completely turned off, breaks off due to electrical wires being too short and the back and forth movement of the shifter. Checking the online blogs this is a known issue that has been happening on several GM vehicles for some time without any recalls despite constant customer complaints due to the very poor design. Some dealers have suggested leaving the key in the ignition switch and unlocking and locking the vehicle with the key fob. This invites vehicle theft and by not having the electrical system completely turned off, the battery runs down as the accessories and ignition is still turned on and the transmission lights on the instrument panel remains lighted. Some customers have had repeat reoccurrences after having the issue repaired at a cost of between $500 and $600. After inspecting the operation of the shifter and the affect it has on the electrical wiring it is obvious that the wiring will fail and in the blogs as early as whilst under warrantee. I am concerned if there are any other issues that may occur especially safety ones as there is 5 wires I do not know the function of each wire. Can you please investigate this issue.

- Farmington Hills, MI, USA

The contact owns a 2010 Chevrolet Impala. The contact stated that the reduced engine power warning lamp and the service stability traction control warning lamp illuminated. Each time the failure recurred, the speed decreased to less than 20 mph and the vehicle shook and vibrated abnormally. The vehicle was towed to a dealer who replaced the throttle body position sensor. The manufacturer stated that the accelerator pedal position sensor was to be replaced in a special condition coverage customer satisfaction campaign. The failure did not recur from the dealer's repair which was over a year ago. The manufacturer was notified of the failure. The approximate failure mileage was 60,700.

- Johnstown, PA, USA

I was driving and my cars engine light came on 1st then the traction control light. When they came on it reduced power to my engine and quit on the interstate. I had looked up possible causes when I had a test ran it was showing throttle body I replaced it and it never fixed it upon research I have seen multiple people who owns Impala from the years 2009 and up having the same issues and feel it is something that needs to be looked into. What I have found idk yet I am waiting on the piece to see if this is the issue or not is the pedal sensor could be the cause. But I feel it can be unsafe because my car had quit on a busy interstate with cars traveling at the speed of 65mph and higher. Just when I was looking it up I had saw so many other people having the same issues with their Impala. Please look into it thank you.\

- Branchland, WV, USA

After purchasing this vehicle within 30 days the air bag system light came on I took the vehicle back to future Nissan of folsom and they stated that I would have to call the warranty people there was nothing they could do about it. A week later I noticed when I slow down using the breaks it makes a shaking sound, making the whole car shake. This vehicle also has no coverage when pumping gas I noticed the silver cap inside that's suppose to remain closed until you put the gas pump in there in always open, which allows air to get inside. My powertrain is not accelerations properly, it takes about a minute for it to catch its gear.

- Sacramento, CA, USA

The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle would not shift out of park. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 129,000.

- Greensboro, NC, USA

To whom it may concern: I am writing this letter on behalf of my parents for the great abuse that has been done to them. About 3 years ago they were really excited because for the first time in there life after living here for close to 40 years they would have bought a car from a dealership! a fairly new car, first car from a local Agency in madera. The name of the dealer: Madera Chrysler Jeep Dodge. They sold my parents a defective from the beginning. They knew about the recalls since 10/13/2010 and 05/25/2010 this was before they even purchased the car 11/26/2011. They are doing unlawful sales to vulnerable poor customers and are not in compliance. According to General Motors it is and was completely the car dealerships responsibility to fix these recalls (please see attached list of recalls). Their solution is to well purchase a new car from them. They still have our car and have made no intent to fix it. Please help us put a stop to this bad and corrupt sales manager who takes advantage of hispanic latinos who don?T read or speak spanish. There are many families at risk who might buy a car that is defective and there can be a horrible catastrophe or death. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Madera, CA, USA

For the last few months off and on my Chevy Impala has starting jerking after taking off even if I barely press the gas pedal. It's like it's stuck in gear when driving not shifting but then it drives normally. I almost got rear ended because after a stop at a light I started to take off but it hesitated and jerked. Have been talking to other Chevy Impala owners even some of the previous generations and the same issue has occured with them also. This needs to be looked into you pay good money for a vehicle you expect it to perform as it's suppose to.

- Hartsville, TN, USA

The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the vehicle failed to accelerate and jerked forward as the electronic stability control and ABS warning lights illuminated. The vehicle was taken to a dealer where the technician informed that the vehicle was functioning as designed. The manufacturer was not notified of the failure. The failure mileage was 150,000.

- Bennettsville, SC, USA