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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
77,008 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Impala seat belts / air bags problems

seat belts / air bags problem

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2011 Chevrolet Impala Owner Comments

problem #5

May 132016


  • 82,300 miles


"takata recall" - service air bags warning just recently came up on my dashboard when driving. Passenger side seat belt sounds off, and flashes to fasten seat belt when there is no passenger is in the car, and the air bag panel flicks on and off consistently. When I open the drivers door, there a tapping like sound starts and continues for five to six seconds and then stops. When I push the heat and air levers, it stops. When I turn on the air or heat, it will make the tapping noise and stop after a short while. The noise seem to be getting louder. When the car is sitting in the heat or when in the car just sitting and the car not turned on, the same tapping noise will occur. The noise sounds like a wood pecker sound. It sound like it is located in the cooling system area, close by the dashboard area.

- Durham, NC, USA

problem #4

Apr 062016


  • 147,739 miles
The contact owns a 2011 Chevrolet Impala. While attempting to buckle in the child safety seat, the rear driver and passenger side seat belt threading separated. The vehicle was taken to the dealer where it was diagnosed that the seat belts needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 147,739.

- Honea Path, SC, USA

problem #3

Jan 082016


  • 106,000 miles
The contact owns a 2011 Chevrolet Impala. The contact stated that the rear driver and middle seat buckles became loose without warning. The vehicle was taken to the dealer. The technician diagnosed that the seat belt pin disintegrated and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 106,000.

- Kansas City, MO, USA

problem #2

Feb 152012


  • 38,000 miles
I was on my to work and a deer ran out in front of me. I of course like others swerved to miss the animal causing me to roll 3 and a half times side to side will wearing seatbelt. I received scratches on left side of face and struck steering wheel with my chest at the bottom of my sternum. Causing severe chest pain and slight pneumothorax to left lung and something had gotten behind me causing left buttock black bruising and bruising on my spine causing slight paralysis for quite some time. No airbag deployment happened and I have pictures of all this including pictures of airbag compartments busted open and sensors showing that was suppose to deploy them. I had to be extricated from car and flown by helicopter to trauma center. Seatbelt held at waist but did not lock at top holding me still at all. I still have pain in mid sternum area. This car was very unsafe in my opinion and I will never own another. I believe if airbags had deployed and seatbelt held I would never had received these injuries. Car was insured and in some junk yard now somewhere. Please do give me a call if you would like pictures of all this and give me some advice. Would be greatly appreciated. Thank you

- Springfield, MO, USA

problem #1

Mar 012012


  • 11,000 miles
The contact owns a 2011 Chevrolet Impala. The contact stated that the front passenger seat belt seized and the passenger could not move around freely in the seat when the seat belt was buckled. The failure occurred almost every time the front passenger seat belt was operated. The vehicle was taken to an authorized dealer and the contact was informed that the seat belt was operating as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 11,000. The VIN was unavailable.

- Dayton, OH, USA

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