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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
14,398 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Impala accessories - exterior problems

accessories - exterior problem

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2012 Chevrolet Impala Owner Comments

problem #4

Jan 252012


  • 2,000 miles


I have had to replace pins on wiper arms twice in about 6 months since I bought the car. Is there a recall on these wiper arms?

- Franklin Furnace, OH, USA

problem #3

May 102014


  • 41,233 miles
My wife and I own a 2012 Chevrolet Impala, I have researched this vehicle a lot.on complaint websites, there are pages and pages of people complaining about the blend doors for heat and air, you have no control over the defrost or air oor heat, that is dangerous for anybody to drive and you can go up to car and badly touch car and it starts clicking and clicking and don't stop, Chevrolet refuses to fix problem that's their fault for using inferior parts, that to me and a lot, a lot of people say Chevrolet and GM, don't give a [xxx] about the safety of their vehicles or customers, so if this problem isn't addressed, I know you don't care but I'll never buy a Chevrolet again, and I've bought quite a few Chevrolet's, but never been treated this way for their mistakes, the reason I know it's dangerous is because you can't control any functions of the heat air or defrost, my wife is disabled and for her to have to get out and wipe windshield off just to drive, and god help us if it rains, we have to pull over to clean windshield, if that's not dangerous then anybody that owns one of these cars parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Auburn, GA, USA

problem #2

Aug 182013

Impala 6-cyl

  • 3,360 miles
The engine died in a hard rain, wipers quit, flashers came on, windows went up and down, cd player quit and radio came on, then flashers went off. Windows would not go back up soaking the inside of the doors.this is my wife's car and now she is afraid to drive it. I called the dealer twice and got a recording asking me to leave a brief message. If they don't have time to answer the phone, how long will it take to fix it?

- Port St. John, FL, USA

problem #1

Dec 162012


  • 11,000 miles
The windshield has a curve to it that skews your perspective of the road. The car was a rental, and after just an hour of driving, my eyes hurt, and I got a headache. This seems like a poor design issue, and out concerned me for those who may actually own the vehicle.

- Cedar Park, TX, USA

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