This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the highway, going about 60mph when the check engine light came on and the carjust died, it started to decelerate, I tried to push gas but car would not go. Luckily traffic was light and able to get to the side of the rode without injury.
My car is trying to kill me. At a complete stop when I hit the gas the traction control comes on. My dash says service stabilitrak, traction control and ABS. I must turn off the traction control to drive my vehicle. With all that, if I drive up hill it turns the traction control on, the ABS and traction control light up and the lights stay on. When the car is restarted all the lights go away. Twice I was pulling onto the highway from a stop. That situation happened and my car didnt move. Luckily the car was able to move or else I would have severly injured. This happens with my vehicle daily. I took my car in because my alternator failed. I told the dealership about a tsb for the issue and they did nothing. It also happens a lot if im accelerating while turning a corner. The dash lights up like christmas lights.
Driving 55 mph on the interstate noticed that I hadn't filled up in a while yet the fuel gauge still read "completely full". filled up at gas station took 3/4 of a tank. Gauge has been alternating between full and completely empty for a month. Could have run out of gas at speed on interstate causing accident internet research has uncovered a few incidents like that. Chevy support is willing to waive the 50 dollar diagnostic fee but will not cover repairs. Local garage quoted 250 labor 160 part to replace fuel gauge sensor in the tank, but from online research past years have seen instrument cluster failures in fuel gauge, speedometer and engine temp. Car has 50800 miles on it is four years old and may require repairs 400-2K depending on which part is failure. Previous GM products have had class action lawsuits for similar issues. This is a safety issue as the gauge fails and the check engine light took 25 days to come on with the error code in the 460's that the sensor was bad. Currently driving vehicle with broken fuel gauge and submitting complaints talking with support to try to get them to cover repairs.
The contact owns a 2012 Chevrolet Impala. While attempting to accelerate the vehicle from a low speed, the accelerator pedal was depressed and the vehicle jerked when the brakes were independently applied. In addition, the ABS, service traction control, service stability control, and multiple warning lights illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the wires connected to the sensors were faulty. The technician also stated that further diagnostic testing would be needed to determine what specific part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 26,000.
- Manistee, MI, USA
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The contact owns a 2012 Chevrolet Impala. While driving at any speed, the service stabilitrac, service brake assist, traction control, and ABS warning lights illuminated. The vehicle was taken to the dealer where the hub assembly and speed sensor circuit wire harness were repaired; however, the failure recurred constantly. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving at 15 mph, the doors locked and unlocked independently. In addition, "service stabilizer trac" was displayed across the message board as the vehicle lost power. The contact also stated that while in park, the vehicle failed to start. The vehicle was taken to an independent mechanic who stated that the fuses to the ignition needed to be replaced. The vehicle was repaired. The vehicle was then taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 43,910.
When I start driving on local street each morning, I make a left turn, the car makes a loud grinding noise and my service traction control, service brake assist, & ABS light all come on. They also go on & off when I go over speed bumps make a loud grinding noise. The traction control symbol will come on and I will be stuck trying to accelerate. This is very dangerous as I have almost been hit from behind a few times due to not being able to accelerate in a timely fashion. I have gone on Chevy Impala forums looking for other drivers who may have experienced this are there are a good number of them. It seems to be an electrical problem. I finally took it to a mechanic and they could not reproduce the problem. It still happens.
The contact owns a 2012 Chevrolet Impala. The contact stated that while attempting to drive from a stop sign, the accelerator pedal was depressed but the vehicle failed to respond as the brakes independently engaged. The ABS warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that a harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 36,000.
The contact owns a 2012 Chevrolet Impala. While driving approximately 5-10 mph, the vehicle stalled and did not restart. The vehicle was towed to the dealer, but was not diagnosed or repaired. The mechanic replaced the ignition lock switch, the codes were reset, and the body control module was replaced; however, the failure recurred multiple times. The manufacturer was notified. The failure mileage was approximately 20,624. Updated 09/10/15 updated 10/26/2017
The contact owns a 2012 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chevrolet Impala. The contact received a notification of NHTSA campaign number: 14V355000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2012 Chevrolet Impala ignition switch problem. The consumer stated what GM suggested to have no more than one key on the ring. She stated that was not a fix.
The contact owns a 2012 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the parts needed were not available for several months. The dealer was unable to provide a specific date when the parts would become available. The contact called for several weeks and was unable to receive any response from the dealer. The manufacturer was contacted to determine an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2012 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system). After contacting the dealer in reference to the recall, the contact was informed that the parts needed to repair the vehicle were still not available. The contact had not experienced a failure.
The contact owns a 2012 Chevrolet Impala. The contact received a notification for NHTSA campaign id number: 14V355000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving approximately 75 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V355000 (electrical system) however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 34,000.
The contact owns a 2012 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of issue. The contact had not experienced a failure.
The contact owns a 2012 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
2012 Chevrolet Impala. Consumer writes in regards to safety ignition recall. The consumer was informed, the parts were not available. Recall # 14V355000. The consumer traded the vehicle.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA