This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Chevrolet Impala. The contact stated that on various occasions while driving at night, the headlights failed to illuminate properly, and the roadway was not adequately illuminated. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated, and no repairs were completed. The vehicle was then taken to Columbia Chevrolet (9750 Montgomery Rd, Cincinnati, OH 45242) where it was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
- Cincinnati, OH, USA
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- Cincinnati, OH, USA