This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The trunk lid unlocked and raised while it was parked and I was sitting inside a house, with the fob in the front pocket of my trousers, without any intentional appplication of force on the fob button. This unintentional action exposed the contents of the trunk to possible theft.
When I was reversing the car the front driver side breaks was tightly grip on too the rotor. As I tap on the gas the car did it move. I had to put it in drive and try again.
On June 30, 2015 I purchased a 2015 Chevy Impala from red river Chevy, bossier city, la 71111, (318) 549-7500. On July 17, 2015 the entire my link system which includes, onstar, gps, cd player and sirius xm radio quit working. Onstar could not locate my vehicle. On July 27, 2015 I took my car in to have the gps/my link fixed. They had to replace the whole module. Before the my link failure I kept hearing a roaring noise on the car and sometimes smelling a burning odor. I asked a local mechanic what that could be and he gave me the option of ball bearings, tires could make the noise and check the brakes. I looked on your website for any recalls on the Impala and there is a recall for the emergency brake pads sticking to the tire that could result in a fire. I asked the service department to fix the brakes recall. I was told there is no fix for the brakes, because they haven't received the software. I asked the owner to refund my money, because I was afraid to drive the car. He didn't want to do that and told me it was a used car. I could trade the car for another vehicle as a used car trade in. This dealership knew there was a safety risk with the brakes and no repair for the possible failure and still sold me this vehicle. They failed to disclose this information to me. If my car caught fire going down an interstate I would not know it until it was too late, plus I take my 83 yr old mother in the car; I may not have time to get her out. This dealership did not care about my safety in driving this car. I was given a Impala loaner while they repaired the gps and it also has a burning odor. General Motors does not need to sell any cars with this issue until a fix is given. I could see if I had the car before a recall notice, but I bought it after the recall. This is pure negligence on General Motors part and red river Chevy. I want all of my money back.
I purchased a new 2015 Chevrolet Impala LT2 on June 30, 2015 with 25 miles on the odometer from red river Chevy, bossier city, la. The gps and navigation and the whole infotainment system stopped working. Onstar could not locate my vehicle. It kept saying I was in Texas when I haven't been to Texas in this vehicle. The car must have come from Texas. The car was placed in the repair shop on July 27 and is still in the shop. They could not get it to work while I was at the dealership. The brakes on the car have a burning smell to them and have a creeking sound. When I stop it sounds like something is rubbing the tires. I asked about the brakes, I was told it could not be fixed because GM has not released the software to fix the problem and the sound the brakes make, he stated he probably couldn't fix the sound. The road noise in this car is really loud now. It wasn't loud like this when I purchased the vehicle. My 83 yr old mother mentioned the noise and she's hard of hearing. A local mechanic told me ball bearings will make that type of noise. I know GM installed bad switches, I hope they didn't install bad brakes and ball bearings. They are aware of the sound and I was told its just Louisiana highways. What am I supposed to do about the brake issue" I would like a new car that is safer to drive. It has not been 30 days can I get a refund or another vehicle"
A D V E R T I S E M E N T S
- Hampton, VA, USA