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3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,594 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Chevrolet Impala miscellaneous problems

miscellaneous problem

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2017 Chevrolet Impala Owner Comments (Page 1 of 2)

problem #23

Jul 102022

Impala

  • miles

A D V E R T I S E M E N T S

The exhaust manifold cracked, took to shop to see if can weld and was told it is connected to the Cadillac converter. This was putting MAJOY exhaust fumes into car. making myself and children sick. at the shop they said this is VERY COMMON and he is not sure WHY no recall has been placed on this and why they wont fix. In the process of saving to get this fix the car rode rough, stalled, exhaust fumes and sensor's went. I replaced and I am now HAVING this issue AGAIN. Chevrolet needs to get this fixed and a recall should be done. Had this car just for a year and I SWEAR once warrenty went EVERYTHING this

- Chesapeake, VA, USA

problem #22

Mar 282022

Impala

  • miles
Mechanic confirmed Evaporator Core leak, which is leaking Freon faster than can be put in. Leaking Freon is a safety concern, as well as the resultant lack of Air Conditioning. The car becomes very hot inside, and the Air Conditioning does not blow any cold air, creating potential for overheating, heat stroke, heat exhaustion, etc. in addition to general discomfort.

- Huntsville, AL, USA

problem #21

Oct 112021

Impala

  • miles
Vehicle was driving and operating as normal. I Drove to shopping center, was in store for an hour and came out to a car full of smoke when door opened. There appeared to be a fire that had started and stopped originating from the drivers side door panel.

- Pueblo , CO, USA

problem #20

Oct 042021

Impala

  • miles

A D V E R T I S E M E N T S

Evaporator core failure; GM issued a bulletin regarding this repair but my 2017 Impala that meets all other criteria for some reason "is not covered" by this; the evaporator core was confirmed to be faulty by a non-dealer mechanic; this released refrigerant into my garage; the bulletin in reference is N182186881; I phoned GM regarding this bulletin and they advised me to file this complaint here

- Covington, LA, USA

problem #19

Sep 182021

Impala

  • miles
Found leaking bright green substance on driveway. AC disabled/blowing air with no cooling affect. After trying to reach Donovan at an 800 number referenced in other complaints that number is now associated with 3M disability program. This is very much a health issue and should be a national recall. The evaporator core must be replaced at no cost to the vehicle owner as this is a known defective part. Freon is dangerous to breathe.

- Bowling Green, KY, USA

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problem #18

Jul 152020

Impala

  • 290,000 miles
Air condition quit blowing cold air. Took it to the place where I bought the vehicle. They performed a dye test and found that dye was coming from ac drain from fire wall. Verified refrigerant leaking from evaporator. Judging from other complaints on here, I believe that the repairs should be fully paid for.

- Vineland, NJ, USA

problem #17

Feb 202021

Impala 6-cyl

  • miles

A D V E R T I S E M E N T S

A/C EVAPORATOR CORE LEAKS ALL THE REFRIGERANT, LEAVE A BIG SPOT OF REFRIGERANT ON MY DRIVEWAY AFTER WE DID RETURN FOR A SHORT TRIP, THE COST IS TOO HIGH TO REPLACE IT AND I THINK WE DESERVE FULL COVERAGE OF PARTS AND LABOR, I HAVE BEEN A GM CUSTOMER ALL MY LIFE AND THIS IS THE FIRST TIME THAT ONE OF OUR VEHICLES SHOWS THIS TYPE OF PROBLEM. THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Humble, TX, USA

problem #16

Aug 032020

Impala

  • 46,000 miles
The air conditioning evaporator is leaking under normal use. I was told my VIN number is not included with a special GM coverage adjustment N182186881. My car has the same problem as the special coverage adjustment. I did take the car to a dealer who installed a dye and recharged the system to determine where the A/C leak is.

- Holland, NY, USA

problem #15

Mar 122020

Impala

  • 57,000 miles
The passenger side blind side detector system stays on permanently.

- Birmingham, MI, USA

problem #14

Aug 162020

Impala

  • 0 miles
While I was driving the car a whit cloud of smoke filled the interior of the car making the vision very burry. I parked my car for 2 days before the mechanic could look at it. He reported that the A/C evaporator core ruptured and leaking feron inside the car.

- Norfolk, VA, USA

problem #13

May 012020

Impala

  • 64,000 miles

A D V E R T I S E M E N T S

Evaporator core needs replacing, broke while driving breathing in dangerous fumes

- Albertville, MN, USA

problem #12

Jul 032020

Impala 6-cyl

  • 54,000 miles
GM SPECIAL COVERAGE ADJUSTMENT [XXX] COVERS THE EVAPORATOR CORE ICING, LEAK. MY VEHICLE IS IN THE COVERED MAKE, MODEL, YEAR, RPO, ENDING TYPE, MILEAGE AND AGE TO QUALIFY FOR THIS COVERAGE. GM REFUSES COVERAGE SAYING THAT THE COVERAGE IS VIN SPECIFIC. THE SENIOR AGENT [XXX] AT [XXX], EXTENSION [XXX] SAYS THERE IS NO APPEAL PROCESS OR ANYTHING WE CAN DO TO DISCUSS THE ISSUE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Cromwell, CT, USA

problem #11

Jun 132020

Impala 6-cyl

  • 48,000 miles
I noticed the car's (2017 Chevrolet Impala) A/C was blowing hot air while stationary and in motion. I took it in for an A/C check. Per the Chevrolet dealership's service advisor, there is an evaporator core leak into dashboard. GM has released two special overage bulletins (N182186880 & N182186881) identifying the issue and the year, make, and model (2016-2018 Impala 3.6). Also, per this bulletin, it stated it identified the vins this impacted, but I have the same issue and car. It does not state why some Impala were not selected. But different forums on the internet, show there are more Impala and their owners who have this same issue. See https://www.impalaforums.com/threads/evaporator-replacement.1841471/. due to volume of other complaints, I believe this should be a national recall. This is a safety issue especially during the summer months.

- Novi, MI, USA

problem #10

May 152020

Impala 6-cyl

  • 49,500 miles
Evaporator core for air conditioning leaking. It was confirmed at a Chevy dealership. Dealership quoted an estimated repair price. I decided to go with another repair shop. The third party repair shop made me aware of a special bulletin on my vehicle(N182186881). The Chevy dealership states they do not know of any special bulletin or recall. There they will not make the repair at Chevy's cost.

- Louisvile, KY, USA

problem #9

Apr 292020

Impala

  • 80,000 miles
The car shut down completely on me three times while driving it, once an a residential street and twice on a busy highway. This is so dangerous. I had to wait 5-10 minutes each time before it would restart.

- Horn Lake, MS, USA

problem #8

Jul 012019

Impala

  • 45,000 miles
Air conditioning evaporator core leaked all freon gas.

- Hastings, MN, USA

problem #7

Jan 012019

Impala

  • miles
The warning system on the driver car does not always wor. Will not tell me if backing up if something is coming towards me from the left side and the indicator on the driver mirroe does not always work if a car is approaching me. I have 63000 miles on the car and I think its a safty issue and a factory defect.

- Mastic Beach, NY, USA

problem #6

Feb 022019

Impala

  • 65,000 miles
My vehicle was taken during a investigation and the person that took it died, and trying to locate it but for some reason it has 2 locations 1 in chandler and the other in Kansas. Is there anyway you could help me locate it?

- Phoenix, AZ, USA

problem #5

Jan 012019

Impala

  • 60,000 miles
The left side warning system does not work or works less the 10% of the time. Will not tell me if I am in reverse if an object is coming from left side and will not tell me if a car is approaching me on left side either,

- Mastic Beach, NY, USA

problem #4

Apr 132019

Impala

  • miles
Air conditioning stop working I have 44000 miles on the car

- Michigan City, IN, USA

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