This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chevrolet Impala. The contact stated while driving at approximately 30 MPH, the steering wheel became difficult to maneuver. The contact stated that the instrument panel displayed the Power Steering Failure message. The contact stated that an independent mechanic looked under the hood but found no failure. The vehicle was able to restart with no issues. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
As with your recall of braking system to Camaro, Corvette and Cadillac the same exact thing happened to my 2017 Impala. My power steering system failed due to the modular. All said and done was charged $1000 +. My warranty had just ran out. Not the mileage I only had 29,000 miles on the car but it was approximately 4 months after the 3 year warranty. That is totally unacceptable. I could have been killed. How many other complaints have you gotten for faulty power steering systems. Due to this all my warnings on the entire car lit up and a number of check engine and other warning lights came on the dash. Nothing worked and could hardly turn the steering wheel. I would like to be reimbursed the money and aggravation I was put through. I do not have the paperwork to download to you but it can be obtained at Wallace Chevrolet in Port St Lucie, Florida
Whenever you move the steering wheel to the left or right at a low speed or moving the just back and forth a rubbing/weird sound is made! wondering if this is a major concern or just an inconvenience
The hmi module has gone out.this affects the rear view camera and the entire display. Secondly, since then the power steering has also gone out on the car while in motion!! it went out suddenly. Brand new battery still not resolved. These problems are both electrical and seem to be now common problems. GM should issue recall as this can cause major accident and loss of life. The absence of rear camera makes vehicle out of compliance with the laws stating that all later models should have camera. There is nothing that can cause these problems. It is simply a defect in the electrical system design. These problems cost thousands of dollars to fix and usually don't malfunction till after warranty has expired.
As I was driving in a curved lane all of a sudden a warning light and popped on the dash about a power steering issue and I lost all power steering and was heading out of control. I could not control the car at all in the curve. Then I finally was able to slow the vehicle down and pull off the road. Who should I talk to about this major issue?
- Cincinnati, OH, USA
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Steering wheel column rubbing when turning. When turning to the right something broke heard loud noise now when you turn wheel back and fourth hear a load noise sounds like a rod hitting something had to be towed to Chevy dealer in murfreesboro tn.
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- Liverpool, NY, USA