This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Impala. The contact stated she noticed that water was entering the driver's and the passenger's side headlight housings and causing the illumination to be reduced. The vehicle was taken to local dealer nimnicht Chevrolet located at 1550 cassat ave, jacksonville, fl 32210, (904) 387-4041, where she was informed the mechanic needed to drill holes into each headlight housing to allow for the water to properly drain from the headlight housings. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 44,000.
- Jacksonville, FL, USA
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- Jacksonville, FL, USA