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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,064 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Malibu electrical problems

electrical problem

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2002 Chevrolet Malibu Owner Comments (Page 5 of 9)

« Read the previous 20 complaints

problem #99

Jun 082014

Malibu 6-cyl

  • 69,140 miles


My 2002 Chevrolet Malibu ls left me stranded at a busy fueling station. The car refused to start due to the faulty passlock ignition switch system. These parts were replaced at an authorized GM service center at approximately 47,000 miles due to the same issue of refusing to start. Now at around 21,000 miles later the parts have failed again. GM and NHTSA need to resolve these safety issues. I don't feel safe in this car, and I don't believe it is reliable. Wake up this is yet another GM ignition problem that has been known for decades! anyone in doubt just do an internet search on GM passlock or Chevrolet Malibu ignition problems.

- Corning, OH, USA

problem #98

Feb 052014


  • miles
The contact owns a 2002 Chevrolet Malibu. The contact stated that the vehicle stalled intermittently multiple times. The contact's VIN was not included in NHTSA campaign id number 14V047000 (electrical system) or NHTSA campaign id number 14V252000 (electrical system). The vehicle was scheduled for diagnostic testing and to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was unknown.

- Jackson, MS, USA

problem #97

Apr 142010


  • 120,653 miles
Ignition lock not working right. Problem creating battery problems killing battery. Creating problem with alarm system. Lock dose not go to off position with out pushing floor shifter forward. Also key seams like it dose not want to go to right position feels weird when turning.

- Baltimore, MD, USA

problem #96

Mar 252014

Malibu 6-cyl

  • miles


2002 Chevrolet Malibu. Consumer requests reimbursement for ignition switch recall repairs. The consumer stated while driving, the vehicle suddenly stalled for the third time. He was able to drift to the side of the shoulder of the roadway. He tried cranking the vehicle, but it would not start. He had the vehicle to a local garage. The ignition switch was replaced. The consumer received a recall notice, dated September 2014. Updated 10/15/14.

- Baltimore, MD, USA

problem #95

Mar 052014


  • miles
A few months ago my 2002 Chevy Malibu would not start. I reset the theft system for 10 minutes and then everything was fine. Then about a month later the theft system light would come on sporadically and then eventually stay on. I took it to my local mechanic and was told that the ignition switch needs to be changed out. Shortly after that I heard about the GM recall but for some reason the 2002 Chevy Malibu is not included. I have seen a lot of people online having the same problem I have. My car currently has 84,500 on it. I take extremely good care of it. I have to drive to college and I am afraid of being stranded on the side of the road due to this issue.

- Vero Beach, FL, USA

problem #94

Sep 242008

Malibu 6-cyl

  • miles
2002 Chevrolet Malibu. Consumer writes in regards to ignition recall and seeks reimbursement for repairs. The consumer stated the vehicle shut down 3 times. The ignition lock cylinder was replaced.

- Lebanon, WI, USA

problem #93

Jun 162010


  • 146,000 miles


Purchased 2002 Chevy Malibu back in 2005 with 26000 miles on it.we had it serviced twice a year and for minor issues,2009 manifold gasket started leaking replaced and was 2010 started noticing when starting ABS and theft light came on turning key off and turning key on and not starting letting on for about 15 minuets than turning off and starting car lights went off. This needed done every time this happen.asked and was told there was a problem in my switch but no one stepped up to fix this problem.this car left me sit five times from shut off and will not start. Had it towed and they did work on every thing else thinking it would solve the problem.had car stop running all lights came on while driving.I think this issue started back in 2001 and all these years they knew about it and didn't do anything about they are saying this is not in their recall.

- Conestoga ., PA, USA

problem #92

Mar 012014


  • 57,000 miles
My handicapped mother has a 2002 Chevrolet Malibu that has been experiencing the same exact ignition related issues as those in the current massive GM recall. On more than two occasions the anti-theft light illuminates and the vehicle shuts off while she was driving. This has resulted in two significant repeat repairs, one in 2010 and one this week. In both cases the Chevrolet dealership describes the issue as an ignition pass lock sensor that fails due to key positioning. I have researched this online and have found hundreds of similar complaints. Luckily this issue has not resulted in an injury but easily could have in the very congested metro DC area that she lives in. Why is the Malibu not being included in the current investigation and recalls?

- Fairfax, VA, USA

problem #91

Feb 102014

Malibu 6-cyl

  • 172,711 miles
Car shows theft light comes on check engine light, motor shut off, gas gauge said empty all lights shows up on dash, aaa tow to pep boys lancaster pa. Fruitville pike store.they installed new alternator and new serpentine belt and belt tensioner. Also eight month prier same issue all lights came on and car stopped and needed towed they replaced fuel pump. I have seen documents that pointed out that key needs pushed in before turning on tried it and still lights ABS, theft light, check engine light still keeps coming on. This vehicle has been serviced and taken care 03/13/2014 taken wife to train station lights came on once the pass two years invested over $ $1500 in parts and labor and still experiencing the same systems. Read on recall and feel this is what problem is.

- Conestoga, PA, USA

problem #90

Feb 262014

Malibu 6-cyl

  • 109,500 miles
Was driving down the road and the theft system light came on and engine shut down as I was driving down the road. Almost caused a wreck. Did online research and found many similar complaints and same incidents. No recall on ignition switch/theft system light. GM knows of an issue and won't fix the problem.

- Sligo, PA, USA

problem #89

Nov 142013

Malibu 6-cyl

  • 130,000 miles


When the car is started, everything seems to be fine, but then the theft system light comes on. When the car is in park and reverse things seem to be normal. At the point the car is placed into drive, the fuel light comes on and says that there is no fuel in the car. At this point, the car will either stall out, while driving or we are able to continue driving. If we are able to continue driving, the car repeatedly shuts off all electrical systems, all gauges are maxed out and speed says 60mph. This happens repeatedly the whole time the car is being driven, but the car is still functional and still able to be driven. If the car system comes back on, the fuel light comes on and says empty and even the trunk pops open while driving. This is very dangerous for many reasons. If this happens at night, there are no headlights or any other lights or they're flickering on and off the whole time.

- Springfield, OH, USA

problem #88

Oct 252013


  • 80,000 miles
Both part of my gas tank and my computer have same issues as thousands more where the alarm shuts the car off while you are driving.

- Laurel Hill, FL, USA

problem #87

Aug 232013

Malibu 6-cyl

  • 104,100 miles
Turn signals just randomly work when they want to. Had it to the garage recently and asked why they didn't work right, didn't get much of an answer. This is a real safety issue and in doing my research, I'm not the only one with this issue.

- Sligo, PA, USA

problem #86

Jul 182012


  • 150 miles
My car started shutting off out of nowhere. The theft light comes on and it locks me out for ten minutes. This has been going on for a year. I backed out of a one way street, the car shut off and the theft light locked me out for ten minutes on a one way street where traffic could not get around me. Since, there has been a constant ding in my dash. I changed the emergency relay switch in the dash with no luck. Now it constantly has a dinging noise and locks me out about every 4-5 starts. This is very aggravating and with as many complaints that has been reported, I'm surprised it hasn't been recalled. I am very happy to say that I know that Chevy doesn't claim their mistakes so maybe more people will have the same thought that I have never to buy another Chevrolet. Very bad for business. Reviews said that even paying to get a new ignition switch will only delay it from happening again. Chevrolet, own up to your mistakes. This is dangerous. Other than this I have had to get a new K frame and my gas tank is rusting out due to no guards being put on the vehicle to protect it and while I'm venting the manufactures over-torqued a seal upon manufacturing to cause the oil and coolant to leak into one another.

- Charleston, WV, USA

problem #85

Mar 152012

Malibu 6-cyl

  • 77,235 miles keeps overheating. Put antifreeze it and run for a while and it will overheat again. No antifreeze on ground but keeps losing the antifreeze. Took vehicle to mechanic and was told that the antifreeze is mixing with the oil that it has a cracked manifold gasket. Recommendation was replace engine. 2.took vehicle to the dealer and they said that the on board computer chip thing needs to be replaced and they informed me that is a known problem with the car but no recall is in place as of yet. The repair cost is over $1300.

- Marlton, NJ, USA

problem #84

Sep 072012

Malibu 6-cyl

  • 110,000 miles
Car wont start due to passlock system malfunction, I must let car sit for 10 minutes with ignition switch in on position then turn key off for 20 seconds then restart, this happens about every 4 to 5 starts, this is a known problem and GM will not recall and fix. Please search internet to verify problem.

- Street, MD, USA

problem #83

Aug 032012

Malibu 6-cyl

  • 128,090 miles
I walked out the door ready to go to work got in the car turned the key it would not start. So first I had to wake someone up with a phone call because this is our only car. Got a ride to work late and called the place where I am buying this car for them to tow it two miles to there shop and charge me seventy eight dollars. I get the call from them saying its the fuel pump(another common unnecessary fix that you here repeat over and over. He also said the antitheft light was on and that I somehow demagnitized the key(wasn't possible because I was given a all silver key no chip in it) so that cost almost a extra hundred for the after im riding almost fine torque could be more V6ish but I digress Tuesday Sep 4 2012 not a month later it doesn't start again, and again on my way to work. This time I had it towed and by the time it made it to the mechanic its was starting fine. I don't make enough money to continuously worry about this obvious widespread problem with GM vehicles made from 99-05. If whoever reads this types in my car wont start 2002 Chevy Malibu, and just read the different peoples story's and see videos. In conclusion GM must recall these vehicles and fix these problems. Im a long time GM supporter of there american made cars and trucks. I've owned a 1989 Cadillac biaritz, 1999 Chevy surburban, and now this 2002 chevey Malibu.ive been lucky I read about a guy whose antitheft acted up while he was driving with his child. Recall and save lives and headaches.

- Vero Beach, GA, USA

problem #82

Aug 262011


  • 70,000 miles
The contact owns a 2002 Chevrolet Malibu. The contact stated that after inserting the key in the ignition, it failed to turn on the vehicle. The vehicle was taken to the dealer who diagnose that the ignition lock cylinder needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure who did not offer any assistance. The VIN was not available. The failure was 70,000 and the current mileage 100,000.

- Lorain , OH, USA

problem #81

Mar 012010


  • 120,000 miles
The contact owns a 2002 Chevrolet Malibu. The contact stated that after parking, the vehicle failed to start. The contact stated that the vehicle would only start after being off for approximately two hours. The vehicle was taken to an independent mechanic who diagnose that the anti theft device, the tumbler and the ignition switch needed to be replaced. The failure recurred. Also, the horn and the turning signals also turn on independently. The manufacturer was not made aware of the failure. The failure mileage was 120,000 and the current mileage was 145,000.

- Geneva, OH, USA

problem #80

May 252012


  • 279,000 miles
Having problems with the car not starting. It will crank, but won't start. Then hours later it starts. Updated 7/18/12 updated 07/25/12

- Lorain , OH, USA

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