You cannot open the doors with the handle from inside the truck if doors are locked. Pulling on handle will not unlock the door. I feel this is a major safety issue as you would not be able to until you use the unlock button. If you are in a crash your instinct would be the use the handle not to unlock it first.

- New London, NH, USA

The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that while driving in reverse at 2 mph, the rear bumper bent severely after crashing into a rail. The contact stated the dealer nor manufacturer were notified of the failure. The contact did not mention if the police were called or if there were any injuries. The vehicle was not repaired. The failure mileage was 4,900 and the current mileage was 5,000. The VIN was unavailable.

- Toledo, OH, USA

Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) I own a 2009 Chevy pickup with a extended cab when I drive down the road the doors shutter and feel like they are going to open the dealer is saying there was a national recall for striker plates they put them on with no change I am afraid to put my kids in this truck because the doors might open and gas pedal doesn't seem to respond correctly [xxx]

- Lafayette, NY, USA

I have a 2009 Chevy Silverado 1500 crew 4X4. I recently had collision backing out of a parking space. I collided with a Toyota Camry backing out of a space on the opposite side aisle. We basically hit rear corner to rear corner. My complaint is the extent of damage to the truck on such a low speed collision. Visual damage: Right bumper end (3 piece outer bumper) is bent in and up slightly. Rear of bed side panel is bent in and up slightly rear light is cracked there is a dent(buckle) in the bed side panel above the wheel well, about the size of a hand. 3 estimates: (1 dealer, 1 private shop, 1 GM preferred collision center) parts needed; new rear bumper new bumper re inforcement new tail light new truck bed side panel.(yes, the whole side panel!) estimates for damage repairs; $2600 dealer $2600 private $3200 GM authorized collision center about 50/50 parts & labor this does not include a trailer hitch brace that is most likely bent. Due to liability of potential failure, all say if this even looks damaged, will require replacement. Add $400. Dealer and GM collision center gen mgr say the bumper design of the new Silverado body style "sucks"! the center section of the bumper can take direct, flush ipact just fine. The end sections will be destroyed in even a low speed impact. The killer is the damage to the side bed panels. Because the rear of panel is a single wall of sheet metal, un reinforced, it buckles like fabric at even the lightest touch. You could bend it in by hand if you push hard enough. Since there is no way to pull out this panel due to its un reinforced sheet metal design, the most cost effective repair is to replace the whole panel. They sell the truck cheap! they make a fortune on replacement parts because of the cheap design quality. Word to the wise: Get the rear backing sensors! it will save you $3000. It wouldn't help in my case as I still had another moving vehicle. No fault collision.

- Gilbert, AZ, USA