This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The truck was sitting parked in the driveway and my neighbor noticed that the lights and wipers came on (truck was not on, no keys were in it, nobody was in it or near it!). smoke then began to billow out from under the hood and a fire started. My neighbor was able to disconnect the battery and put out the fire. I had the truck towed to a garage where they told me that the fuse panel caught on fire. They called GM and was told there was no recall for the part. Dealing with insurance now.
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that the dashboard was cracked in several different areas, leaving holes and separation in the dashboard. The contact also indicated that a crack developed near the position of the passenger side air bag. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.
The contact owns a 2009 Chevrolet Silverado 1500. The contact noticed multiple fractures around the location of the passenger side frontal air bag. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 79,000. The VIN was unavailable.
The dashboard is cracked above the airbag and above the radio. The vehicle has less than 60,000 miles and according to Chevrolet is out of warranty. This is a safety issue due to the fact that if I am in a wreck the dash could puncture the airbag or even another passenger.
Cracked dashboard near passenger airbag. Can present a hazard if passenger airbag deploys and the dashboard fails in a way that can send broken pieces, injuring the passenger more severely during a collision.
The contact owns a 2009 Chevrolet Silverado. The contact stated that the dashboard above the passenger side air bag was cracked. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that the front passenger side dashboard fractured from heat stress. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000.
I currently own a 2009 Chevrolet Silverado ltz crew cab with approximately 96K miles I have owned this car for about a year now since purchasing a noticed a crack on the driver side dashboard under the instrument cluster and on the passenger side next to the passenger air bag. Also the two door handles one being the driver front and the other being passenger front the chrome finish seems to be defective and not staying adhered O the handle and come off in sharp edges making it easy to cut you hand. As the dealership knows this is a defect in the manufacture they used on these trucks the 2 issues on here are not just on 1 vehicle but numerous Silverado Tahoe and trucks with the same dash and handles. It seems like they pose a safety issue because the handle may cut you and the dash may project sharp pieces if jagged plastic if involved in a collision. Myself and many others feel that the General Motors knows about the safety issues and as the vehicle manufactures should do the right thing and fix a defective and dangerous product they put out with the form of a recall. I've seen this issue range from trucks between 2008-2012 with 1- 10000000 miles.
Dashboard is cracked in several places, from airbags to windshield, and in front of instrument cluster. All on top of dash. It is crumbling and I fear for my safety if I am in a collision.
After unlocking the manual door lock on the truck the interior door handle would not open the door. The lock was disconnected from the interior locking mechanism, effectively trapping me in my vehicle. At this time I unrolled the window and used the key in the outside door to try to unlock the door, but the lock was jammed and I was unable to leave my vehicle using either the inside or the outside handle or locks or the driver door. I was forced to exit the vehicle from the passenger side door. This is a recurring problem and seems to occur most often after rainfall or a car wash. This is a serious safety concern in the event of a collision, car fire or water crash or other emergency that could potentially be fatal and should be recalled to protect people from being trapped in their vehicles. It is also notable that consumer reports has listed "locks and latches" as a common problem area for a 2009 Silverado. I contacted a Chevrolet dealership and they refused fully cover the repair cost, which was well over $250 and they stated that the "door lock actuator was defective". the corporate GM phone call center was not helpful and told me it would not be fully covered because my vehicle was just out of bumper to bumper warranty. I believe this should be recalled to protect consumers.
On 6/23/13 my father was making a left turn over a 4 lane street. He was hit by a 2008 Nissan rouge going between 37-40mph on the drivers side door. My fathers truck was in motion at 4-6mph. The truck suffered extensive damage, and my dad passed away hours later at the hospital due to internal bleeding of pelvic area. The trucks drive shaft was cut in a half. The truck has a 5 star side crash safety rating, I do not understand how a car that was not even speeding crumpled the truck that badly. The frame of the truck was pushed so far back the gas and brake pedal were one.
2009 Chevy Silverado crew cab passenger dash cracked right in between airbag. Really concerned if airbag is engaged/deployed the dash will interfere or cause harm or bodily injury due to cracked dash pieces to become projectiles into the cab. Filed complaint with Chevy GMC they wont fix it under warranty but will charge a goodwill fee. Prices vary from dealership to dealership depending on location. I am very concerned that this is a mass phenomena and a safety hazard.
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that there were two large fractures located on the top portion of the passenger's side dashboard and a large fracture on the driver's side. The contact was concerned because the fractures were located near the passenger's side air bag area. The vehicle was not repaired. The approximate failure was 58,000.
The contact owns a 2009 Chevrolet Silverado. The contact stated that she had the child lock activated on the rear passenger side door. The contact attempted to open the door from the outside of the vehicle but it failed. The contact had to enter the vehicle from the other side in order to get the child out. The contact also mentioned that she was able to open the door from the inside while the child lock was activated. The vehicle was taken to the dealer for inspection and they stated that the child lock needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 50,000.
2009 Chevy Silverado lost traction on highway during slippery road conditions, vehicle spun out and hit a metal roped fence head on and also went across the median and slammed the front end of vehicle into a guard rail stopping it instantly from going into on coming traffic. The vehicles damage was on the front end directly in the center causing a wedge into the radiator, engine and bent the front of the frame. The impact was very loud and solid. The impact caused the truck to stand on the front of vehicle, slamming the back end of the vehicle on the ground with great force. The airbag didn't deploy which at the speed of around 60 mph and the place the vehicle was hit in, makes me very concerned on the safety of this vehicle. My 5 year old son said his right arm was hurting after the accident and with in the hour of having the accident myself ended up in the hospital with a stiff neck and a very soar and bruised back, I was released with minor injuries and I consider myself lucky. Please let me know if anything can be done about this situation and the safety of myself and my son.
A D V E R T I S E M E N T S
- Fitchburg, MA, USA