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really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 1
Average Mileage:
47,073 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Silverado 1500 Hybrid body / paint problems

body / paint problem

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2009 Chevrolet Silverado 1500 Hybrid Owner Comments (Page 1 of 2)

problem #26

Jan 142014

Silverado 1500 Hybrid

  • miles


The dash cracked in several places and the door trims are all falling off.

- Mckinney, TX, USA

problem #25

May 042010

Silverado 1500 Hybrid

  • 20,000 miles
My dashboard has multiple cracks in the dashboard, and my vehicle stays in a garage with the windows cracked to prevent overheating. I have had these cracks since my vehicle was under warranty and GM will not replace it. If I want it fixed I have to pay out of pocket. I have major concerns with the dash turning to shrapnel if the airbag deploys. My vehicle is under the takata recall, as well. The dealership has no concerns with this issue. They have no idea when they can fix my airbag.

- Fort Worth, TX, USA

problem #24

Sep 072016

Silverado 1500 Hybrid

  • 105,000 miles
The truck was sitting parked in the driveway and my neighbor noticed that the lights and wipers came on (truck was not on, no keys were in it, nobody was in it or near it!). smoke then began to billow out from under the hood and a fire started. My neighbor was able to disconnect the battery and put out the fire. I had the truck towed to a garage where they told me that the fuse panel caught on fire. They called GM and was told there was no recall for the part. Dealing with insurance now.

- Fitchburg, MA, USA

problem #23

Jan 102015

Silverado 1500 Hybrid

  • 87,000 miles


The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that the dashboard was cracked in several different areas, leaving holes and separation in the dashboard. The contact also indicated that a crack developed near the position of the passenger side air bag. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.

- Granbury, TX, USA

problem #22

Aug 052015

Silverado 1500 Hybrid

  • miles
Same as many others.crack on dash board left corner connecting to air bag. Crack on top of dash board above gauges.

- San Bernardino, CA, USA

problem #21

Jun 202016

Silverado 1500 Hybrid

  • 230,000 miles
Dash board is cracking on passenger side by airbag in tow places and on driver side by window vent

- Dahlonega, GA, USA

problem #20

Jun 132016

Silverado 1500 Hybrid

  • 69,000 miles


Dashboard is cracked in two different plaeces

- Deptford, NJ, USA

problem #19

Jan 012014

Silverado 1500 Hybrid

  • miles
Cracked dash around gauge cluster and passenger air bag. Potential hazard if air bag deploys.

- League City, TX, USA

problem #18

Apr 262016

Silverado 1500 Hybrid

  • 26,000 miles
Dash cracks.

- Mathis, TX, USA

problem #17

Feb 152016

Silverado 1500 Hybrid

  • 79,000 miles
The contact owns a 2009 Chevrolet Silverado 1500. The contact noticed multiple fractures around the location of the passenger side frontal air bag. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 79,000. The VIN was unavailable.

- Troutdale, VA, USA

problem #16

Feb 032015

Silverado 1500 Hybrid

  • 58,000 miles


The dashboard is cracked above the airbag and above the radio. The vehicle has less than 60,000 miles and according to Chevrolet is out of warranty. This is a safety issue due to the fact that if I am in a wreck the dash could puncture the airbag or even another passenger.

- Graniteville, SC, USA

problem #15

Jun 012015

Silverado 1500 Hybrid

  • miles
Cracked dashboard near passenger airbag. Can present a hazard if passenger airbag deploys and the dashboard fails in a way that can send broken pieces, injuring the passenger more severely during a collision.

- Fort Lauderdale, FL, USA

problem #14

Aug 092015

Silverado 1500 Hybrid

  • 90,000 miles
The contact owns a 2009 Chevrolet Silverado. The contact stated that the dashboard above the passenger side air bag was cracked. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

- Foothill Ranch, CA, USA

problem #13

Jan 082014

Silverado 1500 Hybrid

  • 90,000 miles
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that the front passenger side dashboard fractured from heat stress. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000.

- Concord , IL, USA

problem #12

Dec 262014

Silverado 1500 Hybrid

  • miles
I currently own a 2009 Chevrolet Silverado ltz crew cab with approximately 96K miles I have owned this car for about a year now since purchasing a noticed a crack on the driver side dashboard under the instrument cluster and on the passenger side next to the passenger air bag. Also the two door handles one being the driver front and the other being passenger front the chrome finish seems to be defective and not staying adhered O the handle and come off in sharp edges making it easy to cut you hand. As the dealership knows this is a defect in the manufacture they used on these trucks the 2 issues on here are not just on 1 vehicle but numerous Silverado Tahoe and trucks with the same dash and handles. It seems like they pose a safety issue because the handle may cut you and the dash may project sharp pieces if jagged plastic if involved in a collision. Myself and many others feel that the General Motors knows about the safety issues and as the vehicle manufactures should do the right thing and fix a defective and dangerous product they put out with the form of a recall. I've seen this issue range from trucks between 2008-2012 with 1- 10000000 miles.

- North Las Vegas , NV, USA

problem #11

Feb 012012

Silverado 1500 Hybrid 8-cyl

  • 80,000 miles
Dashboard is cracked in several places, from airbags to windshield, and in front of instrument cluster. All on top of dash. It is crumbling and I fear for my safety if I am in a collision.

- Denham Springs, LA, USA

problem #10

Nov 012013

Silverado 1500 Hybrid

  • 24,500 miles
After unlocking the manual door lock on the truck the interior door handle would not open the door. The lock was disconnected from the interior locking mechanism, effectively trapping me in my vehicle. At this time I unrolled the window and used the key in the outside door to try to unlock the door, but the lock was jammed and I was unable to leave my vehicle using either the inside or the outside handle or locks or the driver door. I was forced to exit the vehicle from the passenger side door. This is a recurring problem and seems to occur most often after rainfall or a car wash. This is a serious safety concern in the event of a collision, car fire or water crash or other emergency that could potentially be fatal and should be recalled to protect people from being trapped in their vehicles. It is also notable that consumer reports has listed "locks and latches" as a common problem area for a 2009 Silverado. I contacted a Chevrolet dealership and they refused fully cover the repair cost, which was well over $250 and they stated that the "door lock actuator was defective". the corporate GM phone call center was not helpful and told me it would not be fully covered because my vehicle was just out of bumper to bumper warranty. I believe this should be recalled to protect consumers.

- North Tonawanda, NY, USA

problem #9

Jun 232013

Silverado 1500 Hybrid

  • miles
On 6/23/13 my father was making a left turn over a 4 lane street. He was hit by a 2008 Nissan rouge going between 37-40mph on the drivers side door. My fathers truck was in motion at 4-6mph. The truck suffered extensive damage, and my dad passed away hours later at the hospital due to internal bleeding of pelvic area. The trucks drive shaft was cut in a half. The truck has a 5 star side crash safety rating, I do not understand how a car that was not even speeding crumpled the truck that badly. The frame of the truck was pushed so far back the gas and brake pedal were one.

- Coral Springs, FL, USA

problem #8

Jun 052013

Silverado 1500 Hybrid 8-cyl

  • 64,000 miles
2009 Chevy Silverado crew cab passenger dash cracked right in between airbag. Really concerned if airbag is engaged/deployed the dash will interfere or cause harm or bodily injury due to cracked dash pieces to become projectiles into the cab. Filed complaint with Chevy GMC they wont fix it under warranty but will charge a goodwill fee. Prices vary from dealership to dealership depending on location. I am very concerned that this is a mass phenomena and a safety hazard.

- Saugus, CA, USA

problem #7

Jun 202013

Silverado 1500 Hybrid

  • 58,000 miles
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that there were two large fractures located on the top portion of the passenger's side dashboard and a large fracture on the driver's side. The contact was concerned because the fractures were located near the passenger's side air bag area. The vehicle was not repaired. The approximate failure was 58,000.

- Mesquite, TX, USA

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