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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 accessories - exterior problems

accessories - exterior problem

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2002 Chevrolet Silverado 3500 Owner Comments

problem #3

May 062010

Silverado 3500 8-cyl

  • Automatic transmission
  • 50,000 miles


The contact owns a 2002 Chevrolet Silverado. The contact stated that approximately 2 months ago she began to notice that the driver side door latch will not stay latched. The door flew open while she was going around a corner at approximately 35 mph. She also said that the door handle does not go in after she pulls it out to open the door and as a result you can not get out of the vehicle if you are inside. The dealer had not been contacted. The vehicle had not been repaired. The failure and current mileages were 50,000. Updated 01/03/11

- Dubuque, IA, USA

problem #2

Jan 012006

Silverado 3500 8-cyl

  • Automatic transmission
  • 46,000 miles
: the contact stated the automatic door locks fail intermittently. On one occasion the driver and passenger were both trapped in the vehicle for several minutes because the door locks failed and the override feature would not work. The contact made several attempts to unlock the doors both manually and automatically, without success, however the doors opened as unexpectedly as they had locked. On another occasion the key had to be used to unlock the doors from the outside. The vehicle was seen by the service dealer several times, but the origin of the problem was never determined. Updated 03/06/07.

- Algonac, MI, USA

problem #1

Oct 282003

Silverado 3500 8-cyl

  • Automatic transmission
  • miles
Complaint received via E-mail. "we have a truck which we brought brand new and have had it back to the dealer for vibration ever since we bought it." They have done nothing, but balance at the tire. We have had brand new Goodyear tires put on the truck, mounted, balanced, etc, . and it continued to vibrate. They said there was nothing wrong with it, yet it continued to vibrate between 40-50 mph. We recently found a service bulletin on the truck #3009. The passenger door lock was falling off, the passenger side rear door was hard to shut and the driver door lock popped out.

- Winston-Salem, NC, USA

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