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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,474 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 accessories - exterior problems

accessories - exterior problem

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2002 Chevrolet Silverado 3500 Owner Comments

problem #4

Jul 122004

Silverado 3500 4WD

  • Automatic transmission
  • 40,000 miles


If the truck drives over the slightest pump or pot hole in the road the tailgate pops open. This is due to a failure in the latching system. Dealership replaced the latching system. This is a common failure with these vehicles.

- Lunenburg, MA, USA

problem #3

Jan 082004

Silverado 3500 8-cyl

  • Manual transmission
  • 36,000 miles
Left side tail gate strap broke in two with no load other than the latch for the gate keeps coming unlatched while vehicle is in motion and now the strap has separated in the center of the cable. No routine load is carried on this gate and vehicle is just two years old.

- Montpelier, OH, USA

problem #2

Jan 022004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 42,000 miles
2002 Silverado tailgate latch quit working, also 6.0L engine slapped during start up, sounded bad.

- Taylor, MI, USA

problem #1

Jul 012003

Silverado 3500 8-cyl

  • Automatic transmission
  • 47,897 miles
I own a 2002 Chevy Silverado, the tailgate cables that hold the tailgate onto the truck broke smooth in half while the tailgate was down and only two adults were sitting on the tailgate.this truck is only a year old and this happens, they are supposse to last alot longer than that.

- Angleton, TX, USA

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